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Real de Chapala

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Real de Chapala
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332 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Midland tx
Reviewed 6 March 2016

Pleasure, relaxation , the staff was very professional , the hotel and grounds were immaculate , very good location , very scenic , buffets were very good , we had a very good experience , we were treated like royalty especially at the restaurant

Review collected in partnership with this hotel
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Helpful?
Thank 852antonioh
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Thank you for giving us your comments . We hope to return soon. Best regards Real hotels

Philadelphia, Pennsylvania
Reviewed 29 January 2016

They do not seem to want any customers. We went to brunch on a Sunday because we were told it was good and in a lovely setting. We got there at 12:30 and while it was a lovely setting, there were no other people seated. We ordered brunch and it was okay--still no customers. Two lovely pools with almost no...

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Helpful?
Thank Susan S
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Thank you for giving us your comments, be sure the´ll send to our general manager . We hope to return soon and eat with the mariachi. Best regards Hoteles Real

Dallas
Reviewed 13 December 2015

This resort on the lake is a short walk from downtown Ajijic and a longer walk to the next town. It is a short drive along the lake shore from the larger city center in Chapala. Chapala is on the other side of the Guadalajara International airport from Guadalajara, so it is actually closer in drive time to the airport...

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Helpful?
1Thank joelinda
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Thank you for giving us your comments, and we are glad to read your stay was good. We wrok everyday to make ir better. We hope to return soon. Best regards Hoteles Real

Reviewed 2 November 2015 via mobile

Beautiful hotel and grounds, two big pools overlooking Lake Chapala... Breakfast buffet was delicious, service excellent.... Had a wedding setting up on the grounds, looked fabulous. I'd love to stay at the hotel next time we visit Chapala.

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Helpful?
Thank Lynn F
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, We appreciate your comments invested in giving us time , we always work to become the best lodging option , nothing gives us more pleasure than to hear your nice comments . We hope your visit soon. Best regards Hoteles Real

Sacramento, California
Reviewed 13 October 2015

This hotel provided everything and more! There is a wonderful pool and spa only a short walk from the lake view rooms. They have a restaurant on site and when they get your order right, they food is good. For the price, it is a good value, but there were some maintenance issues that take away from the experience -...

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Helpful?
Thank estevel456
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, I thank you for having given us your comments . It is very important to know the opinions of our guests, because we want to be your best choice of lodgings. It is a pleasure to welcome you again in Real de Chapala. Best regards Margarita Díaz Hoteles Real

Sydney, New South Wales, Australia
Reviewed 5 October 2015

It is a lovely quaint hotel mostly for locals. Ajijic itself is an expatriots' destination with more English than Spanish on the streets. The town retains much of its colonial charm. The hotel faces the lake and is lovely with the out door dining room providing a fab vista. The city itself offers many fine restaurants all reasonably priced (by...

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Helpful?
Thank Les M
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thank you for giving your feedback is very important for us to know what you think of our hotel. We want to be your best lodging option , and your comments help us do that . We hope you visit us soon , will be a pleasure to serve you. Best regards Margarita Díaz Hoteles Real

Reviewed 25 July 2015 via mobile

The attractions weren't open too long and the bathrooms were kinda dirty (not to mention the Internet didn't work unless you walked all the way to the lobby) it was a nice stay because of the scenery, delicious food, amazing and friendly service, and nice layout overall, I'd come back!

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Helpful?
Thank danny g
Hoteles Real C, Revenue Manager at Real de Chapala, responded to this review

We welcome your comments , they are very important to us , probably will be taken into account by management to make our hotel the favorite of you . We hope soon to return . Best regards Margarita Díaz

San Miguel de Allende, Mexico
Reviewed 18 May 2015

Good value with great lake view. Restaurant service and food were both good. Just there one night; like to go back and spend more time. Nice walking path along the lake below the hotel. By my own fault, slipped in bathtub, banged head on vanity top. Told front desk because I damaged shower curtain. They were very concerned, offered to...

Review collected in partnership with this hotel
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Helpful?
1Thank Harry M
Hoteles Real C, Revenue Manager at Real de Chapala, responded to this review

We welcome your comments , they are very important to us , probably will be taken into account by management to make our hotel the favorite of you . We hope soon to return . Best regards Margarita Díaz

San Francisco, California
Reviewed 6 April 2015

Bad service, old facilities, dirty rooms, no amenities, no activities, no business center, poor internet, no gym, expensive restaurant with poor menu, personnel with strong attitude. For the price, you can get a better hotel, I would consider it an avg 3 stars hotel and I would pay half of the price.

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1Thank Carlos O
Hoteles Real C, Revenue Manager at Real de Chapala, responded to this review
Google Translation

Buenos dias, Agradecemos el tiempo invertido en regalarnos su opinión y con mucho gusto la haremos llegar a la gerencia,...

Nevada City, California
Reviewed 21 March 2015

My sister and I visited the area for a week. Our stay at Real de Chapala was delightful. We were comfortable, excellently fed, and felt safe and content while at Real. The Lake was beautiful and just outside our door!

Review collected in partnership with this hotel
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Helpful?
1Thank Kate W
Hoteles Real C, Revenue Manager at Real de Chapala, responded to this review

Good afternoon Miss Kate, Thank you very much for giving us your feedback. Our manager and staff are very grateful for your visit. We hope to receive back soon . Best Regards Margarita Díaz Hoteles Real

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Real de Chapala

Address: Paseo del Prado #20 Fracc. La Floresta, Ajijic, Mexico
Region: Mexico > Jalisco > Ajijic
Price Range: $104 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Real de Chapala 3*
Number of rooms: 85
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Also Known As:
Real De Chapala Hotel Ajijic
Real De Chapala Ajijic
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Questions & Answers

Here's what travellers have asked, with answers from Real de Chapala staff and other travellers.
7 questions
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guadalajara, mexico
over a year ago
Las Vegas, Nevada
over a year ago
Destin, Florida

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Questions? Get answers from Real de Chapala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lakeview room”
 of 5 bubbles johnb51va, 8 Mar 2017 | Read review
“room 130 faces lake”
 of 5 bubbles DanielV13, 4 Jan 2017 | Read review
“Rooms on the second floor lakefront have great views and you can leave your window open for airflow.”
 of 5 bubbles WorldTraveler1231, 15 Nov 2016 | Read review
“some rooms are quite a walk make sure avoid them if you dont want to walk too much”
 of 5 bubbles Zathur, 20 Jul 2016 | Read review
“Ground floor, facing south for easy access to pool and restaurant”
 of 5 bubbles milam910, 20 May 2016 | Read review
5 of 5