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Hacienda Cantalagua

246 reviews
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Traveller (197)
Room & Suite (25)
Pool & Beach (13)
Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“bike ride”(2 reviews)
“tennis courts”(2 reviews)
“mexico city”(3 reviews)
Free Internet
Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)Write a Review
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1
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All reviewsbike ridetennis courtsmexico citycolonial styleroom servicecomfortable roomsgolf coursearchitectureimaginationfurniturefarmsigloxxi
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11 - 15 of 37 reviews
Reviewed 18 May 2016

The new rooms area is gorgeous, the new rooms are great with a lot space in the room and in the bathrooms. They can improve in the food and service as well. a very nice please to take a lovely weekend with your girl/boyfriend, wife/husband.

Thank GERARDO C
Response from Cantalagua H, Director General at Hacienda CantalaguaResponded 30 July 2016

Dear Guest We appreciate your comments , you said in Hacienda Cantalagua always are working to improve our service quality . We hope very soon Verle

Reviewed 14 March 2016

This property is just beautiful the Hacienda the beautiful surroundings this should be a great experience, but was jeopardized by not properly trained personnel and lack of proper supervision, on the room (really beautiful) poor maintenance make difficult to have a proper shower, No coffee...More

Thank S O
Response from Cantalagua H, Gerente at Hacienda CantalaguaResponded 19 April 2016

Thank you for your opinion, it is very important for us.

Reviewed 30 December 2015 via mobile

New rooms are ok but far from considered suites. Old rooms are some ok and other need maintenance. The golf field is nice but is not properly marked with indications of where the holes are. Food and Service in the restaurant is poor and very...More

Thank Luis. T
Response from Cantalagua H, Director General at Hacienda CantalaguaResponded 31 December 2015
Google Translation

Buenos días Estimado Lamentamos el inconveniente que sufrió en cuestión de servicio en el restaurante, actualmente nos encontramos trabajando arduamente...More

Reviewed 4 November 2015

Welcome to one of the most beatiful restored Haciendas in Mexico that I have visited. We spent a long weekend with the family there are a lot of activities that kids enjoy. The Indoor pool is great. We also did some horsebackriding Staff is friendly...More

Thank maicky
Response from Cantalagua H, Director General at Hacienda CantalaguaResponded 5 November 2015

Good afternoon We appreciate your comments on Hacienda Cantalagua , we are very pleased that you have enjoyed our service during your stay. We are delighted to receive in the near future . best regards

Reviewed 25 August 2015

The other reviews do not exaggerate: this is a really nice place. My family and I enjoyed every moment of our visit. The staff is very accommodating, the food is wonderful (maybe a little expensive, but worth it), the whole environment of the rooms, pool,...More

Thank gilgo_22
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About
Amenities
Top amenities
Pool
Free Internet
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Golf Course
Tennis Court
Heated pool
Indoor pool
Spa
Hot Tub
Details
Price range
US$137 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (197)
Room & Suite (25)
Pool & Beach (13)
Dining (10)
Hotel & Grounds (174)
Family and Play Areas (21)
Business Centre & Event Rooms (10)
Bathroom (4)
Questions & Answers
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Jose M
10 January 2017|
Answer
Response from AgustinNahum | Reviewed this property |
Hola Jose: Con gusto, mira me he hospedado en ambas áreas, las considero cómodas y con una decoración de buen gusto, confortables, en la sección del S XVIII en forma personal la siento mas acogedora. En la sección del SXXI... More
1
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Room Tips
"Any bedroom by the garden, not close to the restaurant, to enjoy the birds singing."
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"We liked the original section"
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"Room 201 s.XVIII was very noisy at night due to laundry facilities (but it hosts a great jacuzzi);we finally..."
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"choose the new room section"
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