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El Santuario Resort And Spa

445 reviews
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Traveller (284)
Room & Suite (52)
Dining (31)
Overview
  • Excellent61%
  • Very good12%
  • Average7%
  • Poor8%
  • Terrible12%
Travellers talk about
“view is amazing”(4 reviews)
“mexico city”(6 reviews)
“locker room”(2 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from El Santuario Resort And Spa
Special Offer: Package Deal
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)Write a Review
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All reviewsview is amazingmexico citylocker roomheated poolmonarch butterfliesmeditationlakemassagealtitudepeacenaturesoapshills
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1 - 5 of 64 reviews
Reviewed 2 weeks ago via mobile

I don’t even know where to begin, the view is beautiful, the service is amazing, the food is delicious and I kid you not this might have just been the best massage I’ve ever gotten. It’s the perfect place to know with friends, as a...More

Thank Sofia R
Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 1 week ago

Hello ! We are very happy that your experience has been incredible! It was a pleasure to have attended you. Thank you for taking the time to share your experiences with other users! We are waiting for you soon. Greetings from the entire team The...More

Reviewed 2 weeks ago via mobile

Our experience at the hotel was, at most, unacceptable!! For a hotel of +$350 USD per night, we expected SO MUCH MORE. The good: Common areas, very nice, peaceful, relaxing. The music, the incense, lighting, everything is and looks beautiful. The spa, is AMAZING! (Set...More

1  Thank Alejandro E
Reviewed 30 December 2017 via mobile

Thumbs up: - Great lake view. - Ambiance. - Pricing. - Massage/Service. - Temezcalli. Thumbs down: - Size. - Quality of bathrooms. - No sandals, soap nor after bath goodies. - Different sex couples can’t share pool/jacuzzi. - Having all women staff only makes awkward...More

1  Thank GuillermoSepulveda
Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 15 January 2018

Hello! We appreciate your preference and that you will take the time to share your experience. We will take your feedback into account to improve the quality of our services and improve the experience of our users. Greetings. Excellent day.

Reviewed 11 October 2017

El Santuario is one of the most beautiful locations I've ever been to. Came here for a wedding over the summer, secured an amazing rate through Priceline. Wish I would've had more time to enjoy the outdoor pool. Pros: Spectacular views. Very peaceful. Our room...More

2  Thank Pamela C
Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 16 October 2017

Hello! thank you for take your time to write us, we appreciate your comment and we take in count your suggest to be better in our services an our installations. Was a pleasure have you whith us. Team Santuario.

Reviewed 17 September 2017

What a place! enjoy relax... exclusivity great park, great installations, great ambience. peace and relax. I just spent the day there, at the marina, I have not seen the rooms, but I guess they are awesome too.

Thank Jens R
Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 30 September 2017

Hello, thank you for sharing your opinion, we are grateful for your comment, it was a pleasure to have it. Greetings. Great afternoon

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About
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$244 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Valle de Bravo
#5 Spa Hotel in Valle de Bravo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$244 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Valle de Bravo
#5 Spa Hotel in Valle de Bravo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (284)
Room & Suite (52)
Dining (31)
Pool & Beach (19)
Family and Play Areas (15)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Jose M
10 January 2017|
AnswerShow all 2 answers
Response from donnasA826HQ | Reviewed this property |
I am not familiar with the hotel agenda regarding children's activities. I do know that all luxury hotels in Valle offer activities for children. Best ever, arrive for one the many Festivals offering incredible performances... More
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123
Room Tips
"Best place in Valle? Perhaps!"
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"Pick any rooms closer to the middle of the resort, better view."
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"Book by phone, daylight hours, weekdays. Habla usted Inglés? If you succeed, then your Spanish is good enough..."
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"Avoid this hotel if you can, much better and cheaper options are available in Valle"
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