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Hacienda De Los Santos

384 reviews
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Traveller (268)
Room & Suite (50)
Dining (28)
Overview
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“music festival”(9 reviews)
“de los”(15 reviews)
“movie theater”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (384)Write a Review
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All reviewsmusic festivalde losmovie theatermexican townmagical placeexceptional staffbeautiful landscapingcopper canyonbucket listthe general managerpancho villachef reneold worldspanish colonialowners and staffjimpilot
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81 - 85 of 312 reviews
Reviewed 7 March 2016

This property and this family is truly a wonderful experience! food was Jim was so very helpful to us in finding an old friend of our family! Thank You, Jim The hotel looks fantastic, the food was better than ever, and the music (RAMON) was...More

Thank locito
Response from Nancy S, Owner at Hacienda De Los SantosResponded 11 March 2016

Your great energy just throws happiness around the Hacienda each time you visit. Thank you for such a wonderful review. We are thrilled that your friend and you were able to renew your friendship. It takes a bit of time to write these reviews, but...More

Reviewed 7 March 2016

Three friends visited this spa in Feb this year and we had a very relaxing time in beautiful surroundings. The spa was relaxing, the grounds and gardens beautiful. I especially loved the fireplace going in our breakfast room every morning with a delicious meal. The...More

Thank tweaky
Response from Nancy S, Owner at Hacienda De Los SantosResponded 11 March 2016

Thank you for your visit and bringing your friends. It really pleased us to know that you all had a great time. I agree with you about the coziness of the fireplaces. This past week we had two days with all sixty fireplaces burning. We...More

Reviewed 9 February 2016

The Swickard family runs this place with such attention that it feels like everything is done just for you. The hotel covers an extensive area, and the decor is very warm and comfortable, as well as rich in Mexican history.More

Thank Pablo M
Response from Nancy S, Owner at Hacienda De Los SantosResponded 10 February 2016

We are so happy that you felt comfortable and cared for at the Hacienda. It is such a pleasure to care for guests that notice the little things and enjoy their surroundings. Every day we think about to make things better for such wonderful guests...More

Reviewed 7 February 2016

My wife and I live in Mexico. We have traveled much of the country, and stayed in many fine resorts. We've yet to find anything that compares with Hacienda de Los Santos, on either side of the border We've stayed there at least once a...More

Thank gringoinsonora
Response from Nancy S, Owner at Hacienda De Los SantosResponded 9 February 2016

It is thrilling to read reviews by repeat guests. We hope every time you come back you will have a fabulous stay at the Hacienda. We also hope that you will find some changes and improvements in the Hacienda each time you visit. Our goal...More

Reviewed 17 January 2016

I'm late in writting this review, but cannot stop thinking about this beautiful resort and already planning to go back!!! We went with a small group of friends, the woos and ahhs never stopped, we were all treated like we were the most important guests...More

Thank judySanCarlos
Response from Nancy S, Owner at Hacienda De Los SantosResponded 18 January 2016

You have melted our hearts with your beautiful review of the Hacienda. Your words are powerful and give us cause for "celebration!" They mean, that we are meeting our goals, to give our guests what they deserve, which is a place to have fun, relax...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Pool
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$221 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$221 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (268)
Room & Suite (50)
Dining (28)
Pool & Beach (15)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
robertmF9685WU
28 October 2017|
AnswerShow all 3 answers
Response from SusanOrlo | Reviewed this property |
We live in Hermosillo, Mexico so we drove.
1
Vote
Olena880
29 September 2017|
Answer
Response from Nancy S | Property representative |
On the Hacienda web site (.haciendadelossantos) you will find a Spa tab, with a description of the treatments and the prices. We are certain you will be thrilled with any treatment you choose. Thank you for the question!
0
Votes
Justin D
19 January 2017|
AnswerShow all 6 answers
Response from ALAMOSMEXICO | Property representative |
Hi, if you are asking about the 'Alamos' region of Sonora my answer would be 'cartels are a non-event'. Every state in the country would have some sort of problem with cartels, especially border states such as Sonora but... More
0
Votes
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12
Room Tips
"Go for it, the Santo Domingo (we call it our honeymoon suite)!"
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"Ask to have a look"
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"Every room is excellent. We had a larger suite which we really liked with an extra sitting room."
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"A wonderful variety of rooms in varied sizes and amenities, and all spectacularly restored."
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