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I just spent one night here, but I did not like it at all.
First of all, they gave me a smokers room, without asking if I smoke (and I do not).
I asked for a change, and they did it.
Rooms are small. They...More
Dear all. I am staying from Septer ber 25th until now november 4th in this property and have found several management issues in this property and serious issues with service and personal attention.
Here is a short long list of the deficiencies in this property...More
I never want to leave Mazatlan but when we it's time to go home & we hit the road, I am always happy to be back at this hotel for our 1st night on the road.
We are welcomed by Caterina & the rest of...More
Response from PosadaExpressTRC, Gerente at Best Western Hotel Posada Del Rio ExpressResponded 11 April 2017
Good morning dear Luvmazz,
It is very nice hearing form you again. First of all, thank you for your comments and opinion, they are very important for us in order to be aware of the real feedback of our guests. Your comment will encourage all...More
As.soon as I arrived at the airport my next day flight gor canceled so I had to rearrange flights and leave the same day. I went to the hotel at 9 am and explained my situation to ms. Nidia Carrillo who had originally booked my...More
Response from PosadaExpressTRC, Gerente at Best Western Hotel Posada Del Rio ExpressResponded 22 June 2016
It is a pleasure hearing from you. Thank you for your comments, they are very important and valuable for us. We are really glad to hear that ms. Nidia Carrillo, our recepcionist, treatted you that well and understood your situation. It is our...More
I previously posted my positive review for this hotel to the wrong BW. This is the correct hotel I want to give a positive review. It is on Independence behind the Galleria (mall) & next to Tony Roma's restaurant.
We stay here twice a year...More
Response from PosadaExpressTRC, Gerente at Best Western Hotel Posada Del Rio ExpressResponded 6 May 2016
It is really nice to hear from you. Thank you very much for your comments, they are very important and valuable for us. We are very glad to hear that you like the new look of the rooms and the service provided, we...More
Response from PosadaExpressTRC | Property representative |
The airport shutlle service ends at 19:00 hrs, but there are taxis available during the night at the airport, and torreón also have uber service in case you prefer it. Anything you need, just contact us. Thank... More
The airport shutlle service ends at 19:00 hrs, but there are taxis available during the night at the airport, and torreón also have uber service in case you prefer it. Anything you need, just contact us. Thank you and we are looking forward to receive you.
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"Ask for a smoking or non smoking room in your check in or when you do your reservation."