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Best Western Hotel Posada Del Rio Express

46 reviews
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Traveller (14)
Room & Suite (5)
Dining (2)
Overview
  • Excellent28%
  • Very good34%
  • Average17%
  • Poor2%
  • Terrible19%
10 Nov 2017
“Poor in All Aspects”
4 Nov 2017
“Mr. Jorge L Hernandez”
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (46)Write a Review
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1 - 5 of 15 reviews
Reviewed 10 November 2017

I just spent one night here, but I did not like it at all. First of all, they gave me a smokers room, without asking if I smoke (and I do not). I asked for a change, and they did it. Rooms are small. They...More

Thank Angel H
Reviewed 5 November 2017 via mobile

Dear all. I am staying from Septer ber 25th until now november 4th in this property and have found several management issues in this property and serious issues with service and personal attention. Here is a short long list of the deficiencies in this property...More

Thank Jorge L H
Reviewed 10 April 2017 via mobile

I never want to leave Mazatlan but when we it's time to go home & we hit the road, I am always happy to be back at this hotel for our 1st night on the road. We are welcomed by Caterina & the rest of...More

Thank Luvmazz
Response from PosadaExpressTRC, Gerente at Best Western Hotel Posada Del Rio ExpressResponded 11 April 2017

Good morning dear Luvmazz, It is very nice hearing form you again. First of all, thank you for your comments and opinion, they are very important for us in order to be aware of the real feedback of our guests. Your comment will encourage all...More

Reviewed 21 June 2016 via mobile

As.soon as I arrived at the airport my next day flight gor canceled so I had to rearrange flights and leave the same day. I went to the hotel at 9 am and explained my situation to ms. Nidia Carrillo who had originally booked my...More

Thank uvamon
Response from PosadaExpressTRC, Gerente at Best Western Hotel Posada Del Rio ExpressResponded 22 June 2016

Dear Uvamon, It is a pleasure hearing from you. Thank you for your comments, they are very important and valuable for us. We are really glad to hear that ms. Nidia Carrillo, our recepcionist, treatted you that well and understood your situation. It is our...More

Reviewed 5 May 2016 via mobile

I previously posted my positive review for this hotel to the wrong BW. This is the correct hotel I want to give a positive review. It is on Independence behind the Galleria (mall) & next to Tony Roma's restaurant. We stay here twice a year...More

Thank Luvmazz
Response from PosadaExpressTRC, Gerente at Best Western Hotel Posada Del Rio ExpressResponded 6 May 2016

Dear Luvmazz, It is really nice to hear from you. Thank you very much for your comments, they are very important and valuable for us. We are very glad to hear that you like the new look of the rooms and the service provided, we...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$69 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Torreon
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Torreon
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (5)
Dining (2)
Hotel & Grounds (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Siegfried S
21 February 2017|
AnswerShow all 2 answers
Response from PosadaExpressTRC | Property representative |
Hello Sir, The airport shutlle service ends at 19:00 hrs, but there are taxis available during the night at the airport, and torreón also have uber service in case you prefer it. Anything you need, just contact us. Thank... More
0
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Google Translation
Room Tips
"Ask for a smoking or non smoking room in your check in or when you do your reservation."
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"Free Breakfast, free wifi"
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"Rooms on back side of hotel have no traffic sounds. Front side has a road in front of it. Nothing pretty to..."
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"Go to a different hotel."
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