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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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6,785 Reviews from our TripAdvisor Community

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Waterloo, Canada
Reviewed yesterday NEW

First off this will be a 2 part review . The first will be on the resort and since there is nowhere on trip advisor to review travel agencies or travel companies I will do a second part on them . The resort was great . We were there April 4-11 and arrived at the resort at noon hour ....

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1Thank pepplerr
Sault Ste. Marie, Canada
Reviewed yesterday NEW

We just returned from a great week at Sian Ka'an. The staff as well as management here is fantastic. The food is overall very good. Drinks were very good and plentiful with top shelf brands available. Our room was huge and well furnished with the best bath amenities we have seen. Bed is comfortable. All this located in the Mayan...

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1Thank foodandwifelover
Ontario, Canada
Reviewed yesterday NEW

So when we booked this resort we were full aware about it not being on the beach. That being said they did a fine job of trying to get you around with their train system. We never had to wait very long, and usually the only issue was other travellers ignorance. Most restuarant were very good, we did a la...

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1Thank Brian C
Kalkaska, Michigan
Reviewed yesterday NEW

the service was great the staff was great the were always smiling and helpful the entertainment was wonderful. the food was great and the liquor was top shelf the only problem was some spiders in shower we were on the ground floor and that may have been why

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Thank diannarodabaugh
Langley City, Canada
Reviewed yesterday NEW

Beautiful gorgeous of trees and wild birds chipping . Wonderful food and drinks. Evening entertainment not too bad. Away from the beach. Very quiet and the staffs are friendly. Closed to Xelha excursion park. Note.. book your tour thru your airline representative. You get better discount than at the gate.

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1Thank DaVen T
Reviewed 2 days ago NEW

Great Resort, Average Room We stayed at the Sian Ka’an from March 10-24 in a Garden suite in room 19A with the outside hot tub. Our room was at the far end of the complex and was quiet and peaceful. We decided to spend the extra money to stay at a Luxury Bahia as it was our 10th anniversary. We...

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8Thank jmhm2003
Reviewed 2 days ago NEW

My Stay at the Sian Ka'an Don pablo was awesome. I had a really good time. Though it was hard to communicate with the staff i still had a good time. Everyone was ready to help. Mr Antonio who worked at the recipient desk was by far the best employee they had at the Sian Ka'an Don Pablo. Antonio helped...

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Thank Suliaman Adedot... O
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

Toronto, Canada
Reviewed 2 days ago NEW

Hopefully people know how to weed the ridiculous reviews on tripadvisor. I just read and almost fell over when reading comments like "place is more like a 3.5 star" and grading it on a torrential downpour. OMG!!! Here is my review. Stayed April 13 to 20th. Check in was smooth. Made it in for a quick bite before buffet closed...

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6Thank nvecc2017
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

Reviewed 3 days ago NEWvia mobile

Currently in resort. We are in room 41914 if local management want to talk to us. Arrived four days ago. First impressions count as they say. Ok it was torrential rain all the way from cancun that could not be helped and perhaps set a poor tone. Check in troublesome as lobby very busy with animation team trying to keep...

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1Thank Robsonkaryn
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for writing your review! We do apologize for the first impression that you might have due to the inconvenience that you brought to our attention. We will put in contact with you to talk about your disappointments and to make sure that you enjoy the rest of your holiday with us because that is our main...

Calgary, Canada
Reviewed 4 days ago NEW

Just returned home from another amazing visit at Sian Ka'an. My husband and I would like to do a HUGE shout out to restaurant professionals Normaida Garcia Vazquez, Manny, Walter, Eric, Mauro, our Butler Yair, Recreation staff Simone and Dulcee Morales Glez. Always a warm welcoming smile and constantly going out of their way to make us feel welcome.You will...

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2Thank vicmica
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya. We thank you for your support and above all your recommendation that makes our...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $272 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Remember second floor are 40 steps up but we never had any noise problems”
pepplerr, 26 Apr 2017 | Read review
“2nd and 3th floors are better”
diannarodabaugh, 26 Apr 2017 | Read review
“No comment”
241davent, 26 Apr 2017 | Read review
“Higher floors have less staff noise, pool side rooms are lots of fun, jungle side are very quiet and private.”
vicmica, 23 Apr 2017 | Read review
“Whatever your style, it is worth it to ask for preference in room location on the grounds.”
MoniqueB48, 23 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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