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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#5 of 23 Hotels in Akumal
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6,764 Reviews from our TripAdvisor Community

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Newfoundland, Canada
Reviewed yesterday NEW

I have to say that we have been to Cuba and Punta Cana a few times but no comparison to Mexico!!! This was the absolute best!!! Loved the fact that we were upgraded to the Sian Ka'an which was a bonus!!!! Never had a complaint from the time we arrived till the time we left!!! We were in Villa 35B...

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1Thank 649betty
Montreal, Canada
Reviewed yesterday NEW

Just returned from a beautiful 2 week stay at Sian Ka'an. It was our 2nd time a this resort. Food is excellent especially the 2 restaurants at Sian Ka'an, Alux and Maiko. You also have the choice of any of the many restaurants on the Bahia principe site. We choose to stay at this resort because it is a trolley...

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1Thank jamadu4
Ontario, Canada
Reviewed yesterday NEW

My husband and I stayed at Sia Ka'an for 5 days. We were greeted warmly and offered a free room upgrade to one of the penthouses. So nice! The penthouses have a private rooftop balcony with a hot tub and lounge chairs. During the day, it was great. But at night, we realized how close we were to the entertainment,...

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Thank OnTheWaterK J
Edmonton, Canada
Reviewed 2 days ago NEW

Excellent resort - room on the small size - would consider looking for a larger room next time - cleanliness and food all excellent- no worries - beaches and pool were great - no problems in getting a shaded area at the adult pools and beach areas

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1Thank Michael H
Reviewed 2 days ago NEWvia mobile

Really good hotel with amazing food, service, drinks, shows. Wonderful and respectful stuff who is always ready to help in any situation. Special thanks I want to say to Raul Alvarado from Front Desk . He helped us in our difficult situation. Thank you Raul. I will return to this hotel for vacation. It was amazing.

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1Thank ANASTASIA V
Burnaby, Canada
Reviewed 3 days ago NEWvia mobile

First time to Cancun. This resort has excellent service, good food and friendly staff. Had a wonderful time during our stay, highly recommended if you are looking for some quiet time and relaxation. Although it's not by the beach but there are shuttles to take you to and from the beach and the entire resort within short distance.

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Helpful?
Thank Lisa Y
RRPPCOBA, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: On behalf of our team we appreciate you taking time to express your comments about your stay with us. It is a real honor to know that you enjoyed your holidays with us. Thank you for your beautiful comments about the food, the staff, the service and our facility. It is always a great pleasure to receive so...

STONEYCREEK
Reviewed 3 days ago NEW

I'm still here, finishing up a 7 day holiday in Sian Ka'an. I must say, I am a little disappointed!! Our room is large and spacious,yet rundown and grubby(window shades filthy, bathroom shower, not so good. The warm and friendly staff make up for that though. I'm loving the people, they just want you to be happy. The beaches are...

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Thank Kelli H
Bermuda Dunes
Reviewed 3 days ago NEWvia mobile

I booked this resort for a week and can't speak highly of the experience. The customer service was optimal! They are so attentive to the guest needs and always with a great smile! There is so many food options. The restaurant do require reservations and I highly recommend you booking those restaurants as soon as you get there to ensure...

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1Thank Monica C
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Monica: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. We thank you for your support and above all your recommendation that makes...

Ottawa, Canada
Reviewed 4 days ago NEW

(first time ever going to a resort) The level of service and quality is insane here! Just the food at the breakfast buffet area was better than anything I've ever eaten back home. The fish and the fruit were amazing. I still wake up dreaming of the smoked salmon... The staff here are phenomenal, I think even I learned how...

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2Thank baimoh
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community. There is immense pleasure of having a guest such as your self speak in such high regard for our Bahia Principe Riviera Maya Resort. We thank you for your support and above all your recommendation that makes...

Burlington, Canada
Reviewed 4 days ago NEW

We returned from 9 days in April at Sian Ka'an. We had read many of the reviews, but still really didn't know what to expect. As things turned out, we had a truly wonderful time and were extremely pleased. First off, the resort is immaculate. The staff is always cleaning....great attention to detail. The room was fine....we had the Junior...

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1Thank jcmjh
RRPPTULUM, Online Reputation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $277 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Questions? Get answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were hoping for a 2nd floor but ended up with a ground floor and still no complaints!!! AC worked perfect and never any noise!!!!”
649betty, 22 Apr 2017 | Read review
“choose a room that looks out over the jungle, instead of inwards towards the resort. It will be much more quiet at night.”
rachelcZ2786PH, 22 Apr 2017 | Read review
“We have a superior garden suite, garden view......centrally located room 40103”
KELLIT368, 20 Apr 2017 | Read review
“Try and get a room facing away from a pool maybe, some pools are activity pools so it gets a bit noisy.”
baimoh, 19 Apr 2017 | Read review
“anything before or after 17!!!”
CoriMiles, 15 Apr 2017 | Read review
5 of 5