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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
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6,511 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,374: English reviews
Bellevue, Nebraska
Reviewed 25 May 2016

My husband and I love to stay at different adult only resorts throughout the Caribbean, and this was definitely one of our all time favorites! We booked a private shuttle through Canada Transfers, which was a great start to our trip. The $1.00 Corolla's made the ride go by quickly. We arrived early and had to wait a few hours...

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Helpful?
3Thank nebraska
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for trusting in and for choosing for second time our hotel for your vacation. We really appreciate you taking the time to send some valuable comments about your stay with us. It is a pleasure to read that really enjoyed the food, the Maiko, Alux, Dolce Vita, Rodizio, and the Tequila restaurant and the amazing service....

Kitchener, Canada
Reviewed 24 May 2016

Stayed April 29 to May 13. Once again we could not have asked for anything more. Everything felt right from the moment that we arrived at the resort. Eric and Esau rushed over with a warm greeting and welcomed us back. It was nice to see that Nayra has moved up again, this time from hostess at Maiko to concierge....

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Helpful?
2Thank LadyLuck250
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for your loyalty and for choosing us once again to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. It is for guests like you who send us some nice words after their holiday, that our staff finds every day the motivation...

Toronto, Canada
Reviewed 24 May 2016

I surprised my husband with a trip to Mexico last week, so when I was booking I did a lot of research trying to pick the best resort for us. We were not disappointed. Anyone who complains about things either needs to make sure that they do their research first, has some common sense, asks for help or check their...

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Helpful?
12Thank Erin S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We are so glad that you had an amazing vacation in our hotel in jungle setting! It is so nice for us to read that you enjoyed our facilities, location and great service. Your comments are valuable to us in order to continuously improve our service and standards. It will be wonderful to welcome you again and give...

North Carolina, United States
Reviewed 23 May 2016 via mobile

This was my first experience with this company. The resort is absolutely beautiful and well run. Rooms are lovely, beds comfy. Pools are quiet and relaxing the main pool and beach is fun. Service at beach and pool is top notch. All service on this resort is top notch and no one sticks their hand out which is nice and...

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Helpful?
Thank Elhcee
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It is great to know that you had a wonderful time with us because of our impeccable customer service. On behalf of all our team I would like to thank you for taking time to post such a good review regarding your recent stay at our hotel. We hope we can welcome you back in the future :)...

Ipswich, United Kingdom
Reviewed 23 May 2016

Maybe from reading the reviews my expectations was too high but I found myself a little disappointed by the hotel but can not really put my finger on why. The grounds are lovely, the rooms are nice and spacious, the buffet and al a carte restaurants are all of a good quality within the Sian Ka'an hotel. We found the...

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Helpful?
2Thank Philmread
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for choosing us to spend your vacations, we really appreciate your detailed review about your stay with. We are happy to read that you enjoyed the rooms, the Buffet and a la carte Restaurants. Your comments will be forward to our staff. I will not attempt to excuse the occurrences that happened during your stay, but...

Plymouth, United Kingdom
Reviewed 23 May 2016

From checking in to checking out everything was perfect. Part of the Bahia Principe resort ( 3 others on other side of freeway) if you wanted to use the beach then transport was provided to take you to other hotels. On site 3 pools. - 1 designated as quiet pool other 2 being more lively. Snack bar providing food and...

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Helpful?
3Thank William G
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It is great to know that you had a wonderful time because of our impeccable customer service. On behalf of all our team I would like to thank you for taking time to post such a good review regarding your recent stay at our hotel. We hope we can welcome you back in the future :) Kind Regards...

Canada
Reviewed 23 May 2016

Our second time around with extended family. I won’t repeat my last review but will focus on changes since the previous visit. Overall this is a beautiful hotel in a lush and relaxing setting with amazing food. The lush garden has become even nicer and the grounds are maintained impeccably. The buffet is 1st class – the best in AI...

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Helpful?
4Thank victoria082
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for post your review about you recent stay at our resort; we value all the comments we receive, that does not just include the positive but the negative ones as well. We are very concerned to learn about your disappointing with our facilities and services. Some of the problems you mentioned are totally under...

St. John's, Canada
Reviewed 23 May 2016

From the time of our arrival until the day we departed, the staff of this resort were amazing. Our individual needs were met and in most cases exceeded our expectations. Staff were friendly and always greeted us with a smile. The resort lay out was excellent. We did not have to travel long distances to reach the restaurants, pools, bars...

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Helpful?
Thank tJaneLBBJB
RRPPSIANKAAN, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Our staff will feel flattered to read that they left a good impression on you, as well as to know that you enjoy the excellent service of our team! Thank you for yourfor choosing us for your vacations. We are really honored that you mentioned all the facilities and the services that you enjoyed. We are looking forward...

Toronto, Canada
Reviewed 22 May 2016

Just came back from a 10 day stay at Sian Ka'an. We have been here multiple times and with the recent upgrades the privilege club has made this was our best vacation. I would like to thank Dana and Peter ( PC concierge ) for everything they did for us. Every employee was so nice to us and made us...

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Helpful?
1Thank Mike F
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all we want to thank you for trusting and for choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay. It is for guests like you who send some nice words after their holiday, that our staff finds every day the motivation and energy to...

chicago
Reviewed 21 May 2016

I have stayed at the Bahia Principle resorts many times and have enjoyed myself . This vacation I chose Luxury Bahia Principle Sian Ka'an. My daughter and I just spent ten glorious days there in early May. What a pleasurable vacation! The resort is so beautiful. The service is exceptional. The food at the buffets and a la carte restaurants...

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Helpful?
1Thank sweeti9
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We really appreciate that you have taken the time to send some valuable comments about your stay at our hotel. Our team is glad to read that you had an lovely holiday in which you love the service, your comments will be shared with our team and will definitely encourage us to continually provide all our guests with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $275 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#4 Luxury Hotel in Akumal
#4 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“42223 great top floor- king bed- near activity pool”
 of 5 bubbles WendyG644, 16 Feb 2017 | Read review
“rooms far from the lobby are much more quiet at night”
 of 5 bubbles julesd541, 15 Feb 2017 | Read review
“Both times that we stayed at the Sian Ka'an we were pleased with our accommodations.”
 of 5 bubbles 917lilliant, 15 Feb 2017 | Read review
“Most rooms are OK, and there was very little noise after 11.00 PM”
 of 5 bubbles PortCoquitlamDave, 14 Feb 2017 | Read review
“You don't "need" the rooftop tub...but it's nice.”
 of 5 bubbles GraTK, 13 Feb 2017 | Read review
5 of 5