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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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6,635 Reviews from our TripAdvisor Community

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Showing 4,463: English reviews
Darlington, United Kingdom
Reviewed 22 April 2016 via mobile

Visited the resort in March as a gift for my girlfriends birthday. On entering the resort I could tell it was just going to be amazing. Cannot fault the resort in any way, staff could not do anymore for you and were always at hand if needed. Hotel & room were perfect & the food was amazing, had the choice...

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Helpful?
12Thank johno1904
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking from your time to share your positive comments regarding our hotel and services. It was a pleasure to welcome you and we hope our services have contributed to the success of your holidays. Also thank you for highlighting the aspects from your stay that made it more memorable, such as the continuously transportation to...

Mount Pearl, Canada
Reviewed 22 April 2016 via mobile

Loved all the folks working so hard at this resort so I could have a wonderful vacation, thanks very much! My negative is absolutely out off the hands of the resort, I just want to inform fellow travelers. This resort is surrounded by jungle and gets NO breezes day or night. During the day we went to the beach so...

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1Thank JennyRoysie
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team that makes up our hotel, we want to thank you for choosing our property as your holiday destination. We really had a good time being your host and we hope our services have met your expectations in all ways possible. We would love to welcome you back in the near future in order...

carshalton surrey
Reviewed 21 April 2016 via mobile

I loved it here, we visited for our honeymoon. The standard of everything was high and we had a great time. The staff are helpful and Aurora makes the best omelettes. I can't wait to go back! As there are no children it is also very peaceful. We visited the Isla Contoy and we both felt it was worth every...

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2Thank myaura
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was truly an honor to welcome you here in our hotel for such special time as your honeymoon. We hope our services, staff and facilities have been for your liking. On behalf our entire team we extend our warmest regards and sincere congratulations. Thank you for your visit and we would love to welcome you back! Kindest...

Maple Ridge, Canada
Reviewed 21 April 2016 via mobile

First time at the Luxury Sian Ka'an but have been to Bahia Principe Coba 6 or 7 times. We liked very much, we getting tried of all the children at Coba and the family's saving the lounges, both at the pool and at the beach. It happens at Sian Ka'an to but a little later that's all. Food was good...

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Helpful?
3Thank Steve I
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team we want to thank you for sharing your positive comments about our hotel. It was a pleasure to be your host and really hope our services have contributed to the success of your trip. Pablo among all the others will be happy by reading they have left you with a positive impresion of...

Toronto, Canada
Reviewed 20 April 2016

We visited for the third time and returned home just today. Upon arrival, they had placed a bottle of champagne with fruit bowl for us along with balloons. Very nice touch. I love the 'adults only' idea because I find it's getting more difficult to go someplace without hearing screaming kids all over the place. I love the staff, the...

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2Thank BoltonInxtc
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking from your time to share your comments regarding your recent visit to our hotel. It was a pleasure to welcome you back as we really appreciate your loyalty and preference. Be sure your comments will be properly addressed in order to improve as soon as we can on the mentioned areas and guarantee our...

St. Catharines
Reviewed 20 April 2016 via mobile

We stayed here for 7 days. It was amazing !!! Resort staff could not do enough to please you, from the front desk to the trolley drivers, bartenders and wait staff to the "hospitality staff". This is the hardest working group of people I have ever seen!! You hear them all day long at the pool (Carlos and angel) then...

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3Thank B S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was truly a privilege to welcome you here in our hotel. Thank you for taking from your time to share your positive comments and kind recommendation about the services you enjoyed while you were among us. Our staff will be really proud to read you had a great time and their hard work made from your trip...

Reviewed 20 April 2016 via mobile

We loved every minute! Surroundings, food, the ocean, the staff were all great. Our room was lovely, the view from the second floor was beautiful. The staff work very hard to keep everyone happy, they are very accommodating. It really was paradise😍. We only had one blimp. Our daughter left 2 bikinis in her bathroom drying, she didn't notice them...

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Helpful?
2Thank Patricia R
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Patricia, On behalf our entire team that makes up our hotel we want to thank you for sharing your comments regarding your visit. Our entire team will be flattered by reading you had a good time among us. We sorry to hear of the inconvenience you experienced. Be sure your comments will be properly addressed, as our main goal...

Toronto, Canada
Reviewed 19 April 2016

There is nothing at this resort. A lounge bar and 4 small pools. It is all couples average age about 55. I had to wait 3 hours to get my room when I got there and the front desk attendants had no explanation and didnt care. They checked in 3 or 4 couples before me, no issue. Still, I tried...

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4Thank timmybeavis
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, We want to thank you for taking from your time to share your comments about our hotel, it was a pleasure to welcome you. Something we stand for is the good service and we do our utmost to serve and please to every kind of guest; please accept our heartfelt apologies if for some reason we have not...

Ottawa, Canada
Reviewed 19 April 2016

Our first visit in December 2014 totally blew us away. Our second time at a higher occupancy time April 2016, not quite as amazing. Good Transat transfers from Cancun (although more use of air conditioning on buses) Excellent, friendly, hard working staff - especially at Sian Kaan buffet (kudos to Daniel for running such an efficient team) Claudia in the...

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3Thank rideaugal
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team, we want to take this opportunity to demonstrate our appreciation for your preference in our hotel. We feel very proud by reading the hard work everyone in our team did not went unnoticed, thank you for sharing your good comments, be sure that will be of great encouragement to us. Regarding the inconvenience...

Leeds, United Kingdom
Reviewed 19 April 2016

This is a huge complex made up of 5 different resorts , we stayed at the luxury Sian Kaan which was adults only, the food and choice of where to eat and what is on offer is exceptional, straying at the Sian Kaan allowing us access to all the restaurants within the various resorts. Some of the not so good...

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4Thank philleeds405
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was a pleasure to welcome you here in our hotel, we hope our services and friendly staff have made from your stay among us something memorable. Thank you for mentioning the areas you considered are worth of improvement, be sure we will take your comments in serious consideration, as our biggest desire is to please our guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $256 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Romantic Hotel in Akumal
#2 Family Hotel in Akumal
#4 Spa Hotel in Akumal
#4 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We really liked our location .. building was off to the left as you leave the lobby past the Luxe restaurant”
 of 5 bubbles aspen_mark, 23 Mar 2017 | Read review
“We did upgrade our room and it was lovely the extra cost wasnt much but worth it.”
 of 5 bubbles leejM8773QG, 23 Mar 2017 | Read review
“Garden Suites are the best option, first level with Patio and outdoor spa.”
 of 5 bubbles 712samk, 21 Mar 2017 | Read review
“garden suites are lovely and penthouse are great also .”
 of 5 bubbles gaby123337, 19 Mar 2017 | Read review
“ask for a room near the infinity pool”
 of 5 bubbles gavinsoul, 19 Mar 2017 | Read review
5 of 5