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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

#5 of 23 Hotels in Akumal
Certificate of Excellence
08/06/2017 09/06/2017
1 room 2 adults 0 children
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6,906 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,627: English reviews
London, United Kingdom
Reviewed 15 June 2016

We've just come back from a fantastic 2-week holiday at the Sian Ka'an and have so many great things to say about the place. The food is incredible. I've travelled extensively and have lived abroad, and I've never come across such an impressive all-inclusive offering. Even the buffet restaurant had an amazing range from all the breakfast options you could...

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Helpful?
4Thank seacucumber21
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all thank you for choosing us to enjoy your holidays! Is amazing to read that you had an amazing time! We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality at our hotel....

Baltimore, Maryland
Reviewed 15 June 2016

I spent the Memorial Day weekend in Mexico at this resort and had a wonderful time. I went with my GF and it was our first trip outside of the USA and our first experience with all inclusive amenities. I thought the service was excellent overall and the vast majority of workers were polite and friendly. Some previous reviewers had...

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1Thank immunodan
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for choosing us to spend your first vacation to an all-inclusive hotel, we really appreciate your detailed review about your stay with. We are glad to receive such remarkable comments about our service and facilities. Your nice words definitely inspire us to consistently deliver our standards ensuring that we meet and exceed our guests’ expectations. Thank...

Dundee, United Kingdom
Reviewed 15 June 2016

Stayed at the Sian Khan for 2 weeks in May , found it to be really quite and too far from everything, but we made the most of it. We ate in 6 of the gourmet restaurants, our favourite was Fruit de la mer, worst was the Oasis in Coba food was cold, we ended up walking out. Maiko at...

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Helpful?
Thank 985karen
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for post your review about you recent stay at our resort; we value all the comments we receive, that does not just include the positive but the negative ones as well. We are very happy to hear that you enjoyed your stay at our hotel, by the a la carte restaurants, the food and...

Reviewed 14 June 2016 via mobile

We booked the Bahia Principe Sian Ka'an for a much needed 19 day holiday after having an amazing time at another of the Bahia Principe resorts in the Dominican Republic. Unfortunately this hotel didn't live up to our expectations. The rooms are a bit gloomy and are full of caterpillars and millipedes. We didn't have our doors open at any...

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Helpful?
Thank Hannah V
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for choosing us and for taking the time to reviewing your recent stay with us, Your feedback is very welcome and valued. It is unfortunate that we have not been able to make your stay as good as you expect and deserve. We are very concerned to learn about your disappointing. Some of the problems you...

Calgary
Reviewed 13 June 2016

We have been 26 times to different resorts in Mexico, and this one was the best resort we have been. We liked all. The rooms were clean and very modern, with big windows. The food was delicious. The beach was seafeed free. The service was exceptional. Especial tanks to two waiters at the Buffet Restaurant, Demitrio and Ramon. They provided...

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Helpful?
2Thank Mark5050
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, We would like to thank you for choosing us to spend your holidays. We are glad that you have enjoyed your room, the food, the beach and the service of our staff. It will be wonderful to welcome you again and give you the good service you already know. Warm Regards, Analí Barboza Luxury Bahia Principe Sian Ka'an...

Reviewed 13 June 2016

Loved this hotel, stayed for two weeks. Buffet food was great and the Japanese resturant was amazing, we ate several times here. Rooms are in apartment blocks so you get your own space, never want hungry as there was always somewhere to get food. Walk ways around the pools were so lovely - very green. The bus to take you...

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1Thank Janejaney1234
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you for your trust and for choosing our amazing hotel for your vacation. That you had a wonderful stay enjoying the amazing food, rooms, grounds and top notch service flatters us and make us feel very happy. We are already looking forward to welcome you on your future visit to the Riviera Maya, Warm Regards, Analí Barboza...

Germany
Reviewed 12 June 2016

Bahia Principe Sian Ka'an offers excellent service. Special compliments to Anchel & Carlos (Animation), Jonathan (main restaurant), Teresita (lobby bar) and Estella (japanese restaurant and main restaurant).

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Thank Nina G
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Thank you very much for your recent visit to our hotel and for taking the time to write your impressions. We are very happy to hear that you had a great vacation. Thank you for mentioning our staff, specially, Angel, Carlos, Jonathan, Teresita and Estella. We would be delighted to host you again in the future. Best regards...

Newcastle upon Tyne
Reviewed 11 June 2016

We deceided to go back to Mexico 2 years after out last visit and after a fabulous holiday at the Bahia Principe Akumal we chose the same complex.This time we were booked into the Coba,on arriving at reception we were offered an upgrade to the Sian Kaan which i remembered from the last time and gratefully took.The hotel is very...

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5Thank denmal
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, Please receive greetings from us; we would like to thank you for choosing us. It is an honor for us to read that you had a fantastic experience and that you enjoyed the food, the a la carte restaurants, location, wildlife, grounds, cleaniless and the service of our staff. Thank you for sharing your views with us and...

Kent, United Kingdom
Reviewed 11 June 2016

We had read all the reviews for this hotel before we booked and were expecting perfection, but this was not the true picture. The food was very good, in the main, and the service was excellent, and this is the main reason for my rating of four stars. The room was disappointing. Granted, it was the basic garden junior suite,...

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1Thank Sanda-Be
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, On behalf of the team I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed the friendly service and quiet ambience. Thank you for mentioning the points where we can improve; be sure we will give proper attention. We have already...

Liverpool, United Kingdom
Reviewed 11 June 2016 via mobile

Right, where to start!! Im just going to add this first I had my phone stolen and a pair of glasses so be careful with your belongings!!!!!! ROOM:: the rooms are small not enough cupboard space for two people with 14days worth of clothes. The bed was quite hard and the lighting was awful it was very dark even with...

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2Thank Jones172
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear guest, First of all I would like to thank you for your detailed feedback regarding your stay. I would like to make a heartfelt apology that your stay was not up to your expectations. Our team works very hard to ensure our facilities and services are superior and strive to be the best hotel around. Every detail mentioned, had...

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08/06/2017 09/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $266 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#5 Spa Hotel in Akumal
#5 Luxury Hotel in Akumal
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms have more privacy”
373daver, 25 May 2017 | Read review
“They are all really lovely and the complex is quiet”
karenmP5675PC, 24 May 2017 | Read review
“Basic rooms are plenty big enough upper floors are best if you want to avoid bugs and noise if you don't mind climbing stairs.”
tammyl981, 22 May 2017 | Read review
“Take a room Midway between the pools and entrance, they're quiet and near everything.”
Bruce_H29461, 22 May 2017 | Read review
“a junior delux garden room is the best”
wilson1950, 22 May 2017 | Read review
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