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Villa Tortugas Residence

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199 Reviews from our TripAdvisor Community

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Showing 91: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2016 via mobile

Wonderfull! great accommodation, great staff. Best accommodation for travelers far and wide. excellent location, always clean, pool in top condition, always smiling staff were helpful advice. To the sea about 2 km,

1 Thank David L
Rapid City SD
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 May 2016

Great place to get away from it all. Quiet, clean, & friendly staff. The rooms are cozy, I the kitchen had just the right stuff to cook whatever you wanted. The refrigerator was stocked with milk, juice, bread, butter, jelly, and cookies. There is also coffee & sugar. There is a big purified water cooler, and also a safe. The... More 

1 Thank Sandra R
Gatineau, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 March 2016

We recently stayed at Villas Tortugas and really enjoyed our time there. The casitas are very clean and the garden and pool area are lovely. You're surrounded by lots of plants and trees, paths that meander around the property. Some good bird watching too. Casitas have a small fridge and two burner gas stovetop. Fridge was stocked with everything we... More 

Thank Jarens64
Edmonton, Canada
Level Contributor
3 reviews
Reviewed 4 April 2015

Well maintained, spacious bungalows located in a quiet garden. Well equipped kitchenette. Nice swimming pool to cool off during very hot days. Friendly, discreet owner & stuff and very friendly pets (big dog and cats) Good deal for the price.The only downside is location which is a few kilometers away from seashores and beaches and a need for a car... More 

Thank JacekMac
VillaTortugas, Propietario at Villa Tortugas Residence, responded to this review
Google Translation

Gracias por tu comentario y tus observaciones. Villa Tortugas es ideal para quien quiere rentar un coche y moverse por... More 

Copenhagen, Denmark
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 February 2015

This place are a very nice and charming spot, the rooms are very nicely made, they give you plenty of portable Water and fill up every day. The pool are small, but fresh and nice. The only thing we missed was a small restaurent - but its only a short drive to Akumal.

Thank calberte
VillaTortugas, Propietario at Villa Tortugas Residence, responded to this review

Thank you for your review. This is a small, private place and it's no easy to manage a restaurant here. Fortunately 1 mile away Villa Tortugas there are many restaurants along the beach too. Hoping to see you again at Villa Tortugas, a pleasure to have you as guests. More 

Community of Madrid, Spain
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 February 2015 via mobile

I could stay here for weeks and still love the place! The rooms are independent bungalows in the villa' garden. You're surrounded by plants and flowers, and you can access the pool at any time. It's very quiet and intimate space, just absolutely beautiful! The host is an Italian man who has great care to make you feel at home... More 

1 Thank Linda V
VillaTortugas, Propietario at Villa Tortugas Residence, responded to this review
Google Translation

Linda gracias por tu comentario. el titulo nos hizo preocupar un poco pero la optima calificación y comentario nos alivió.... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 January 2015

This is a difficult hotel to assign an overall rating to. Most aspects of Villa Tortugas are excellent, but there are a handful of negatives. It really depends on what kind of traveler you are and how you want to spend your time in the Akumal area. PROS: * The staff here is wonderful. Alessandra is a warm, kind, helpful... More 

3 Thank Jessie R
VillaTortugas, Propietario at Villa Tortugas Residence, responded to this review

Thanks for your detalled review and we are happy that PROS has been more than CONS. We will that note about your suggestions even if it's no easy to find the comfortable mattress that works for all our guests. but we will try, Thanks again. More 

Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 August 2014

Their were ants on the walls, ceilings, floors, counters, and bed. They removed them the 1st day. Every time you would leave the grounds they would turn off your AC. You go out in the sun for 12 hours and come back to a sweat box. The AC unit takes about 4 hours to cool the 100 degree plus room... More 

2 Thank PAUL F
VillaTortugas, Owner at Villa Tortugas Residence, responded to this review

We remove the ants immediately when the clients informed us, it's normal here in this área that appears ants and in an hour disappears as they came. Some ants not an invasión. We would appreciate if the clients told us about the a/c, we would check it and in case fixed it as we just provided maintaince to air conditioning... More 

Zurich, Switzerland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2014

We liked the room and the decor, the peace and quiet, and the owners were nice to us and gave us tips and took the time to answer our questions. I would have written a glowing review of the place, if the following had not happened: We had some money in our bags, which we left in the room, without... More 

2 Thank holaeli
VillaTortugas, Propietario at Villa Tortugas Residence, responded to this review

We are so sorry about what happened. Normally we recommend our guests to use the safe box available in each room for their values and to keep close and lock the windows as we are in the jungle and the property is wide. More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2014

To sum it up in one word: FANTASTIC. Really good choice to stay here. Staff was friendly and helpful, it's so quiet, relaxing and absolutely magnificient place, great service, beautiful view and amazing room. Enjoyed our immensely!

3 Thank Nadia A

156 photos of this hotel

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Room/Suite (16)
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Pool/Beach Area (5)
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Family/Play Areas (3)
Room/Suite (11)
Bathroom (1)
View from Room (3)
Other (9)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Nestled within the tropical oasis known as the Riviera Maya and surrounded by a natural garden of absolute tranquility, an exclusive Residence is waiting for you at Villas Tortugas Residence. RELAXATION, SUN, SEA, ALONG WITH DECADES OF HISTORY ARE WAITING TO BE EXPLORED... Our personal Italian welcome will make your stay in Villa Tortugas a wonderful experience. Thanks to their personal suggestions and local knowledge, they will help you to plan your holiday by assisting with everything from renting a car to reserving your excursions. ... more   less 

Additional Information about Villa Tortugas Residence

Address: Carretera Federal Cancun-Tulum Km. 256 | Rancho San Martin, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $73 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Villa Tortugas Residence 2.5*
Number of rooms: 6
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Also Known As:
Villa Tortugas Residence Hotel Akumal
Villa Tortugas Residence Akumal, Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Villa Tortugas Residence staff and other travellers.
4 questions
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Questions? Get answers from Villa Tortugas Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are near the pool & garden all around.”
 of 5 bubbles sandrarC2128NK, 10 May 2016 | Read review
“Get one somewhere else.”
 of 5 bubbles 195PAULF, 5 Aug 2014 | Read review
“All the casitas are beautiful.”
 of 5 bubbles uscdad, 6 Apr 2012 | Read review
“I believe that all the rooms are very similar, but did not see any of the others. They are all cabanas with deck, bedroom, kitchen, bathroom, 24hour electricity, hot water, air conditioner and fan.”
 of 5 bubbles ThunderBob, 4 Apr 2012 | Read review
“Dennis and Sylvia are wonderful with travel tips.”
  • Akumal Bay @ Sunset
 of 5 bubbles lbelbe, 30 May 2011 | Read review
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