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Luxury Bahia Principe Akumal Don Pablo Collection

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#6 of 23 Hotels in Akumal
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Luxury Bahia Principe Akumal Don Pablo Collection
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9,150 Reviews from our TripAdvisor Community

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Fort Worth, Texas
Reviewed yesterday NEWvia mobile

We just got back from a week long stay at Bahia Principe Akumal. Our villa (63) was very close to the beach area. I must say the service at this resort was EXCELLENT - everybody from the reception, concierge, public relations, my amigos giving us rides at any time to various places within the resort, room service, bartenders were exceptional...

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Thank traveler16x24
Ontario
Reviewed yesterday NEWvia mobile

As members of the Bahia Principe Privilege Club we chose The Luxury B.P Akumal for our 10th Wedding Anniversary with our adult Children and there Spouses. We arrived at Cancun airport and were promptly picked up by the pre-arranged transfer, it then takes approximately 1:15mins to the hotel. The service from the very beginning was excellent. The resort is a...

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2Thank britchikincanada
Canada
Reviewed 2 days ago NEW

Just back from a 10 day vacation at the Grand Bahia Akumal. We were in building 83, which is the adult only building on the resort, the room was very nice, spacious and clean. There is a king size bed, a jacuzzi tub and a well stocked mini fridge...as well as slippers and a cozy robe. The AC worked well,...

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7Thank MDSCNS
Management response:

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal Don Pablo Collection. We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper...

liverpool
Reviewed 2 days ago NEW

We stayed in block 48 - which is really close to the reception - very handy as my mother has mobility issues. We like the main theatre bar, as from 5.30 -6.30 there was canopies and champagne - help yourself. We ate early around 6.30 and then back to this bar area. You could stand at the bar to be...

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8Thank Christine J
Management response:

Dear Guest, We are delighted to receive your feedback and that you have visited us recently We wanted to thank you for let us know about your experience and that you were content with the service in general. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate...

Sidney, British Columbia
Reviewed 3 days ago NEW

Where to begin? The staff, that's where! Loved it, from the moment we arrived at the Front Desk and met Paula. She was super friendly, and seeing such a smiling face after a long trip was wonderful. Very helpful and accommodating! Isaac, our Butler, who always asked us how everything was, and rectified our only complaint within 2 hours. Super...

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5Thank trinculo15
Management response:

Dear Guest, On behalf the management and all the staff Luxury Bahia Principe Akumal Don Pablo Collection we would like to send you our appreciation for choosing us. Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team, we all took your suggestions as a learning tool and...

Shelton, Connecticut, USA
Reviewed 3 days ago NEW

There were 7 of us traveling to this resort during April sping break – 4 adults and 3 children – 15, 9 and 5. We’ve been to many all inclusive resorts in Riviera Maya area and Caribbean, and comparing to others, I think that this is a good resort, but certainly not luxury, as stated in the name. A regular...

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4Thank Sofya D
Management response:

Dear guest, Thank you for giving us your nice feedback about the time you had here. I believe that your suggestions will be very useful to help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Please be sure that we keep on working to improve our services, so if you decide to come back in...

Toronto, Canada
Reviewed 4 days ago NEW

Just got home yesterday from our first visit to this hotel. Overall not bad, with a few tweaks I could give this resort a 5. Good stuff - 1)Employees are over the top in making your stay great. They work so hard and most speak English well enough to get your message through. 2)Resort is clean. Rooms are older but...

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4Thank 21LeafsFan
Management response:

Dear guest, Thank you for giving us your nice feedback about the time you had here. I believe that your suggestions will be very useful to help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Please be sure that we keep on working to improve our services, so if you decide to come back in...

Simpsonville, KY
Reviewed 4 days ago NEWvia mobile

My wife and I just returned from a week long vacation to to Bahia Principe Akumal. My rating would actually be 4.5 stars, if given that option. Be advised that it is a good hour and fifteen minute drive to the resort from the Cancun airport by private shuttle. We did not find this a problem, as the time passed...

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3Thank SRCJR
Management response:

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal. It is rewarding for us to know what you spent a wonderful days of holidays in the resort, as well as for targeting the points we can improve. All your observations are...

illinois
Reviewed 4 days ago NEW

This resort itself is beautiful and well kept. The staff is fabulous. I have never seen anyone work as hard as their staff and still remain with a smile on their faces. They were so overworked. I felt sorry for them. Each bar usually only had one bartender .......therefor anytime you wanted a drink you could count on a 10...

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2Thank 121Sandy
Management response:

Dear guest, It was a great honor to host you during your visit in Mexico and thank you so much for taking the time to share your personal perceptions! The feedback of our guests are very valuable for our work team as they give us the tools to detect the areas to improve, your observations have been shared with our...

Oshawa, Canada
Reviewed 5 days ago NEW

This was our fourth visit to Bahia Akumal and it was great. The resort is fabulous. The restaurants are delicious, you never have to worry about finding a seat on the beach (yes, you still get your towel people, but they must NEED to get a particular spot each day!), and the staff is phenomenal! The staff is truly one...

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2Thank walklouise
Management response:

Dear Guest, On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal Don Pablo Collection. We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Playa Aventuras, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $308 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Akumal Don Pablo Collection 4*
Number of rooms: 758
Reservation Options:
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Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#5 Family Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 83 is adult only”
MDSCNS, 25 Apr 2017 | Read review
“Blocks 47 and 48 are handy for reception”
420christinej, 25 Apr 2017 | Read review
“Ask for an upgrade when you arrive, the staff will do it! We ended up in an excellent location with a partial ocean view!”
trinculo15, 24 Apr 2017 | Read review
“We stayed at building 51, which was close to everything - lobby, pool and beach. I would recommend buildings 47-51 in this area”
sofyad492, 24 Apr 2017 | Read review
“Ask for ground floor so you don't have to walk up and down the stairs all the time.”
21LeafsFan, 23 Apr 2017 | Read review
5 of 5