We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Luxury Bahia Principe Akumal Don Pablo Collection

Show Prices
#5 of 23 Hotels in Akumal
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Luxury Bahia Principe Akumal Don Pablo Collection
Luxury Bahia Principe Akumal Don Pablo Collection
Panoramas (15)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,987 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Luxury Bahia Principe Akumal Don Pablo Collection
See the most recent reviews
Showing 6,665: English reviews
Reviewed 13 December 2013

After many weeks and months reading reviews, my wife and I decided on booking this hotel for our honeymoon and by god were we in for a treat! Everything from start to finish was perfect and can honestly say that this is without doubt the best hotel we have had the honour of staying in. The staff- As soon as...

 Report
Helpful?
4Thank Alex S
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor Member: Thank you for choosing Grand Bahia Principe Akumal, Riviera Maya and share your comments about your last stay with us. We are glad to read that we got our main goal, which is your entire satisfaction with our services and facilities. Messages like this ones, are the best tool to motivate all our staff and improve the...

Carlisle, United Kingdom
Reviewed 12 December 2013 via mobile

Mine and the other halfs first time here in Mexico and we were not disappointed. All our requests were met which we were highly grateful for. We found the customer service to be of a good standard and we felt we could approach them with any issue. We booked with Thomson and their reps on site Kia and Ryan were...

 Report
Helpful?
1Thank Killahurtzdnb
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor member: First of all thank you very much for staying in the Grand Bahia Principe Akumal and taking the time to write your impressions. It is great to know that you had a great time with us and It is a real pleasure to read your kind words about the customer service and all the services that you...

Lisbon, Portugal
Reviewed 11 December 2013

Good rooms, very clean. Good service and friendly staff. Reasonable beach. Good price. The room was far from the lobby but the bus service is satisfatory. Quality of cooking must be improved (lunch and dinner buffet).

 Report
Helpful?
Thank jvg709
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor Member: We appreciate the time taken by you in writing a review of your recent stay and at Grand Bahia Principe Akumal, Riviera Maya. It is great to know that you had a great time with us due the quality of our services and our marvelous staff. Thank you so much for your observation about food we have...

Chesterfield, United Kingdom
Reviewed 10 December 2013

Stayed here with my daughter aged 24 in November 2013. We had a fantastic time. There's got to be something wrong with you to not like this place. Its great for all ages. We loved the food and all the entertainment. I don't think we got to see everything in the 2 weeks and would definitley come back again. Thank...

 Report
Helpful?
2Thank Cheryl W
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Cheryl: On behalf of the entire team working at Grand Bahia Principe Akumal, we would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel. We appreciate you have mentioned that you liked the service of the entertaiment team and the quality of our food. Also be sure we will pass...

Richmond, Canada
Reviewed 9 December 2013

We just returned from our 3rd visit in as many years from GBP Akumal and were just as pleased as in the past. Actually, I think the food and entertainment had even improved over years past. We never thought we would go to the same place again and again, but the value and predictability of their product is a real...

 Report
Helpful?
2Thank Wetcoast_Canuck
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor Member: Receive cordial greetings from the Grand Bahia Principe Akumal. We want to thank you for have chosen once again our hotel to spend your holidays, it is a pleasure to be at your service. For all our team it is rewarding to read that our effort to improve our services is realy seen by our loyal clients....

Barnsley, United Kingdom
Reviewed 9 December 2013

Just stayed for 2 weeks in November, had a great time with not too many bad points at all.. The staff were exceptional, always smiling & happy to help you to enjoy your holiday.. Rooms were cleaned daily & fresh towels left for you....with a different towel sculpture waiting on the bed for your return..... We asked for a mattress...

 Report
Helpful?
2Thank andy4max185
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Andy: We are grateful that you took the time in writing a review of your recent stay and at Grand Bahia Principe Akumal, Riviera Maya. We are glad to read that you had an amazing time with us, but over all that you have enjoyed all the services we offer to our clients. We thank you for have shared...

Milton Keynes, United Kingdom
Reviewed 8 December 2013

For all travellers make sure you understand that you have to fill in all parts of forms before arriving in Mexico. Thomsons gave no information regarding forms for entry and customs declaration before entry. Now to Bahia Principe. This is a hotel complex and not just a hotel, it is massive. The buggies that transport you from your rooms to...

 Report
Helpful?
1Thank Robert J
RRPP A, Relaciones Públicas at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear guest, We are delighted to receive your feedback and that you have visited us recently We wanted to thank you for let us know about your experience and that you were content with the service in general. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate...

Wolverhampton
Reviewed 8 December 2013

On the last two days of our holiday we had money taken from my bedside draw,i allways leave loose change in draw as a honey trap,to see if any one will take the bait which they did.I reported the theft to First choice rep what a waist of time she was,then complaind to customer relaitions,again waist of time they know...

 Report
Helpful?
4Thank dooneyWolverhampton
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear TripAdvisor user: Firstly of all we sincerely regret the situation you tell us in this comment. In this regard, we want you to know that we keep strict control of all incidents reported and in this particular case, we can assure you that we have implemented all the security protocols established by the company. Also, please note that we...

Barry, United Kingdom
Reviewed 8 December 2013

My wife and I stayed here in September 2013. unfortunately the weather was not at its best and we had quit a bit of rain during our stay but this did not spoil our holiday. Before traveling I asked trip advisor members for any tips and had some good feed back. 1 pre book your restaurants by email to save...

 Report
Helpful?
6Thank Barryboy1965
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Trip Advisor member: First of all thank you very much for staying in the Grand Bahia Principe Akumal and taking the time to write your impressions. It is good to know that you had a great time with us and It is a real pleasure to read your kind words about the Staff service in room and restaurants. About...

Reviewed 8 December 2013

We wanted for nothing..........really nothing. Super friendly staff, really really clean, excellent beach. Going back very soon ........like super soon. If you can find something wrong with this resort you are just way to picky. Oh did I forget to mention the awesome food.

 Report
Helpful?
4Thank Jean B
RRPP A, Public Relations at Luxury Bahia Principe Akumal Don Pablo Collection, responded to this review

Dear Jean: We appreciate the time taken by you in writing a review of your recent stay and at Grand Bahia Principe Akumal, Riviera Maya. It is great to know that you had a great time with us due to the excellent quality of the services and food. Our staff will be pleased to welcome you again soon. Please, do...

10,440 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9880)
Viewed
Hotel & Grounds (1632)
Viewed
Pool/Beach Area (2442)
Viewed
Family/Play Areas (82)
Viewed
Dining (656)
Viewed
Bathroom (116)
Viewed
Room/Suite (783)
Viewed
View from Room (267)
Viewed
Business Centre/Function Rooms (34)
Viewed
4:46
Videos (14)
Viewed
Other (3854)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (538)
Viewed
Activities Pool (23)
Viewed
Amenities (119)
Viewed
Beach (24)
Viewed
Junior Suite Ocean View (70)
Viewed
Junor Suite King (63)
Viewed
Main Pool (39)
Viewed
Dining (159)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
Pool/Beach Area (4)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
0.9 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.8 km away
Grand Bahia Principe Tulum
0.5 km away
Grand Bahia Principe Coba
Show Prices
Show Prices
Show Prices
8.4 km away
Grand Sirenis Riviera Maya Resort & Spa
9.8 km away
Grand Palladium Kantenah Resort and Spa
33.6 km away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#67 of 212 in Playa del Carmen
11,394 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin ... more   less 

Additional Information about Luxury Bahia Principe Akumal Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250 | Playa Aventuras, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $295 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Akumal Don Pablo Collection 4*
Number of rooms: 758
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Travelocity, Hotels.com, Despegar.com and Jetsetter so you can book your Luxury Bahia Principe Akumal Don Pablo Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Bahia Principe Akumal
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Grand Bahia Principe Akumal
Bahia Principe Riviera Maya
Bahia Mexico Principe
Akumal Gran Bahia Principe
Hotel Style:
#3 Top resorts Hotel in Akumal
#4 Romantic Hotel in Akumal
#4 On the Beach Hotel in Akumal
#5 Family Hotel in Akumal
#5 Luxury Hotel in Akumal
#5 Spa Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and other travellers.
2,066 questions
Ask a question

See all questions (2066)

Questions? Get answers from Luxury Bahia Principe Akumal Don Pablo Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room close to beach or reception as it is a vast complex and takes time to get around”
 of 5 bubbles Premji5400, 21 Mar 2017 | Read review
“aks for second or third floor.”
 of 5 bubbles johH8381QN, 20 Mar 2017 | Read review
“Ocean view was beautiful.”
 of 5 bubbles joannehY5810TU, 20 Mar 2017 | Read review
“All rooms provide a wonderful view of the properties. If you want ocean view it will cost a bit more if they're available.”
 of 5 bubbles elainerobinson2017, 20 Mar 2017 | Read review
“Top for choosing a good room - go elsewhere.”
 of 5 bubbles MikeH743, 19 Mar 2017 | Read review
5 of 5