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Akumal Bay Beach & Wellness Resort

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#1 of 22 Hotels in Akumal
Certificate of Excellence
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,084 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Montrose, United Kingdom
Reviewed yesterday NEWvia mobile

WOW!! What else can you say about this place. A truly great place to stay. What I really like is that you don't need buggys to get about no matter which building you are in, we were in building four and enjoyed our stroll back to our room every night - playing spot the iguana. Free wifi available all over...

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Thank nicksm1972
Reviewed yesterday NEW

we spent a week in January celebrating my 50th birthday. we had the best week with family and friends. The resort is absolutely beautiful, rooms very clean and the food was outstanding in all the restaurants and the buffets. Too many staff to mention by name but everyone we came in contact with went above and beyond to make our...

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Thank Jerry F
Santa Cruz, California
Reviewed yesterday NEWvia mobile

When we arrived we were greeted with a margarita and a cool towel. This place is fantastic. All-inclusive The food was good quality. We like the Gourmet restaurant and the buffet. All of the staff were so friendly, helpful and attentive. The yoga classes and pool Zumba were fun. The place is clean. It was really windy when we were...

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Thank Lynlewi
Ghent, Belgium
Reviewed yesterday NEWvia mobile

We stayed as a couple from December 30th for 2 weeks at this hotel. I read the other reviews of this place beforehand, and we had very high expectations. Let me tell you: we were not disappointed! They were all true! First: the arrival. We arrived after a very long travel and were happy to enjoy a refreshing margarita and...

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1Thank DavinaVDH
Grand Rapids, Michigan
Reviewed yesterday NEW

We have been reading reviews for over 4months and could not wait to enjoy this resort! It is everything you read about and more! We had a great time and would definitely recommend this to all our friends and family! Location is awesome! Service, food, and atmosphere is spot on with what we are looking for in a resort. We...

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Thank debraaldrich
Wyoming
Reviewed 2 days ago NEW

Because a few reviewers have been disappointed after reading so many rave reviews, I would like to give a review that is hopefully fair and a bit specific. Sorry it is so long! For background information, we are a couple in our sixties and have been down to the area over a dozen times and stayed at adults only, mega...

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8Thank sewready
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear sewready, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. Every comment, critic and/or suggestion we receive from our friends are very important and taken into the highest consideration because they will help...

Canton of Basel, Switzerland
Reviewed 2 days ago NEWvia mobile

What an awesome holiday! (15.11-07.12.2016) It was our third stay, 21 days in paradise! We think that the Akumal bay beach and SPA resort is an amazing place to relax with one of the most beautiful beach on the Riviera! The beach; White sand, bleu-turquoise coloured water, coral reef and many sea turtles right in front of the club! It's...

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1Thank Martin L
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Martin L, Thank you very much for taking the time to share your experience with us. It is very pleasant to read reviews like yours that highlight with details every little thing that you have enjoyed in Akumal Bay – Beach & Wellness Resort and please rest assured that the staff mentioned will be recognized for the excellent service...

Houston
Reviewed 3 days ago NEW

We stayed here in June 2016 as a family of three on vacation. We've been to Mexico many times, and stayed in Akumal often, but this was our first visit to this hotel. It surpassed our expectations! The beach at this hotel is the best beach in the Akumal area. Perfect for swimming, snorkeling (saw many fish, turtles and stingrays...

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1Thank sheilapkw
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear sheila, Thank you, it was a pleasure. We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again...

Dumont, Colorado
Reviewed 3 days ago NEW

Not only was the resort outstanding but staff as well. Oscar is the consummate goodwill ambassador. Cannot say enough about how gracious and helpful the entire staff is - including Jazmin, Fernando, Sintizi, Samuel, Wilberth. We felt very welcomed and will definitely return.

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3Thank _srdjblue
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear _srdjblue, We are pleased to know that have you enjoyed your stay at Akumal Bay – Beach & Wellness Resort, your review will be shared with the staff mentioned. It is very gratifying to receive reviews that highlight the service that every staff member offer to our guests, our priority is to make you feel as if you were...

Port Moody, Canada
Reviewed 4 days ago NEW

This was my wife's and my 3rd trip to this hotel and first since its overhaul.The location as everyone mentions is the key, it is simply a georgeous experience if you like warm caribbean turquoise water with some of the best and easiest snorkelling adventures, beautiful white sand and palm trees. It had been perhaps 8-9 years since my last...

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6Thank Chris M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Chris M, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $334 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 On the Beach Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#1 Luxury Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor better the view! can't beat it!”
 of 5 bubbles debraaldrich, 17 Jan 2017 | Read review
“All Rooms are Ocean View!”
 of 5 bubbles ciurkt, 14 Jan 2017 | Read review
“We stayed in bldg 3 but lounged near Secrets.”
 of 5 bubbles joelw99, 11 Jan 2017 | Read review
“Buildings 3 & 4 are further from the action and quieter. 2nd floor is great since you can easily walk down one floor to the beach!!”
 of 5 bubbles ILovetoTravel42, 10 Jan 2017 | Read review
“room building 3 or 4 best for views, bar, beach, quiet area, near end right side”
 of 5 bubbles whitesand2travels, 9 Jan 2017 | Read review
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