We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Akumal Bay Beach & Wellness Resort

#2 of 23 Hotels in Akumal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
Panoramas (19)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,545 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,505: English reviews
Start your review of Akumal Bay Beach & Wellness Resort
 Click to rate
Washingtonville, New York
Reviewed yesterday NEWvia mobile

Most of the reviews have it dead on. My wife and I (mid 40s) and our 2 kids (girl 14, boy 9) along with my parents spent a week here over spring break. Very laid back relaxing vacation. Fantastic snorkeling right off the beach (no fins). I went several times a day. Staff was great as everyone has said. Great.beach...

 Report
Helpful?
2Thank Ferrispata
Canada
Reviewed yesterday NEW

I got married at the ABBWR and we stayed at the hotel from April 10th - April 20th 2017. We traveled with a group of 39 with ages varying from 22-75 years. I will post a detailed review about the wedding soon. It was absolutely perfect. In my mind, the resort is near perfect. What we loved: Food: For an...

 Report
Helpful?
3Thank MexicoLove123
Munich, Germany
Reviewed yesterday NEW

We stayed at Akumal Bay from 10th April-20th April 2017. Wow, what an incredible hotel! Starting from the beggining, we were welcomed very heartfully by Mr Yax Koh at the reception. At the moment we talked to him at the check in counter, we knew that we would have a great holiday there and we forgot immediately the long flight...

 Report
Helpful?
2Thank leosamumama
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear leosamumama, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 2 days ago NEWvia mobile

My family and I love to come to Akumal Bay beach, and We want to thank all the staff. They make us feel at home every time we visit. I'd like to commend: Raul Belmonte, Alber Rodriguez, Jorge, Alexander La Boa, Jorge Pomol, Marcos, Daniel, Aron, Jesus, Wilber, Karina, Adriana, Marcelino, Wilfredo, Cinthia. Also, Anuar, Dora and Luis at the...

 Report
Helpful?
1Thank Jessica B
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Jessica B, We are pleased to know that you have enjoyed your stay at Akumal Bay – Beach & Wellness Resort, your comments will be shared with the staff mentioned. It is very gratifying to receive reviews that highlight the service that every staff member offer to our guests, our priority is to make you feel as if you...

Boston, Massachusetts
Reviewed 2 days ago NEW

We chose this location because we love to snorkel and my daughter loves sea turtles. The beach and the water were beautiful. We saw so many sea turtles, stingrays, and other fish snorkeling. You have to know the right spot to see the sea turtles and it usually was in front of the middle of the Secrets resort next door....

 Report
Helpful?
2Thank Meagan M
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Meagan M, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. Be sure they will be recognized for their outstanding job provided during your stay. We...

Reviewed 2 days ago NEWvia mobile

We visited here last year and it was fantastic. This year is very different due to the following: Food - Brazilian steak house food was not edible - zero taste and very poor quality of meat. The buffet is of poor quality. However the Mexican restaurant is great! Beach - been here two days and have not been able to...

 Report
Helpful?
Thank Jim P
Bishopsteignton
Reviewed 2 days ago NEW

This hotel is absolutely fantastic! We arrived quite early and were made most welcome and shown around the hotel. We were able to enjoy lunch before checking into our room which was amazing too with access to the beach and gorgeous views. Food at all the restaurants was wonderful We particularly enjoyed the French restaurant. A really great place to...

 Report
Helpful?
3Thank Marjory1
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Marjory1, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 3 days ago NEWvia mobile

This resort is amazing!! Our 50 person family group is aged 1-85 and everyone is loving it! Daily spin and yoga classes, an amazing spa with a gym and 80 min massages, perfect swimming waters, 3 pools, enough chairs and cabanas, an exceptional buffet, no reservation a la carte restaurants and a fully stocked 24 hour snack bar. The one...

 Report
Helpful?
4Thank Tyler D
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Tyler D, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

Bude, United Kingdom
Reviewed 3 days ago NEWvia mobile

Wow this place is amazing ! Thomas cook broucher does not do it justice !! Every part of this holiday was fantastic. All staff members friendly and very helpful. Good room size , very clean every where around the hotel. Hotel is set on the most amazing beach. Sea turtles at your finger tips. Main pool was great for the...

 Report
Helpful?
3Thank Lynseya78
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lynseya78, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Reviewed 3 days ago NEWvia mobile

My husband and our two children (10 months and 2 years old) visited this Resort in January 2017. We had the greatest time. The room was comfortable and accommodated all of our needs as a family traveling with two small children. The staff went out of their way every day to ensure that we were having a great time. They...

 Report
Helpful?
4Thank Lindsay L
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lindsay L, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele...

6,355 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5765)
Viewed
Pool/Beach Area (1246)
Viewed
Room/Suite (425)
Viewed
Hotel & Grounds (861)
Viewed
Dining (419)
Viewed
View from Room (312)
Viewed
Family/Play Areas (20)
Viewed
Bathroom (26)
Viewed
Business Centre/Function Rooms (12)
Viewed
0:19
Videos (6)
Viewed
Other (2438)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (561)
Viewed
Amenities (64)
Viewed
Beach (37)
Viewed
Junior Suite (64)
Viewed
Junior Suite Garden View (75)
Viewed
Junior Suite Penthouse (82)
Viewed
Main Pool (32)
Viewed
Relaxing Pool (Building 1) (8)
Viewed
Relaxing Pool (Building 4) (9)
Viewed
Dining (131)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (25)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Akumal hotels
0.6 km away
Secrets Akumal Riviera Maya
3.1 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
3.9 km away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices
3.0 km away
Grand Bahia Principe Tulum
4.0 km away
Grand Bahia Principe Coba
4.7 km away
Grand Sirenis Riviera Maya Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $326 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Hotwire, BookIt.com, Hotels.com, getaroom.com and HotelQuickly so you can book your Akumal Bay Beach & Wellness Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Akumal
#1 Family Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#3 Romantic Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,580 questions
Ask a question

See all questions (1580)

Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were really happy in building 3. We didn't use the beach in front of building 3 because there was seaweed there.”
  • view from room
meaganm636, 25 Apr 2017 | Read review
“Penthouse is the best but all rooms are great”
abii33, 24 Apr 2017 | Read review
“All rooms are great.”
GreggM735, 23 Apr 2017 | Read review
“Choose building 1 or 3(more quiet)”
Robin010165, 20 Apr 2017 | Read review
“Bldg 3 & 4 are quiet side of the resort/Bldg 2 overlooks main pool /bldg 1 is by 24 hour snack bar. Every unit is ocean view”
JohnandIris, 19 Apr 2017 | Read review
5 of 5
Check these sites for availability
Orbitz.com
Expedia.com
Travelocity
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates