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Akumal Bay Beach & Wellness Resort

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#1 of 22 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
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2,918 Reviews from our TripAdvisor Community

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There are newer reviews for Akumal Bay Beach & Wellness Resort
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Showing 2,081: English reviews
Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2015

Never enjoyed a resort so much in these areas. Great food which is rare at resorts and amazing service. I will definitely return as soon as I can! Amazing selection on food. (Sushi ate it everyday Yummmm) Rooms are very clean. Beach is great amazing for snorkeling!

Helpful?
4 Thank CatGigglez
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear CatGigglez, We would like to thank you for the kind comments, we're glad you have found the right place for you, this is your home under the sun. Looking forward to seeing you again anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my home under the sun) friends@akumalbayresort.com More 

Pittsburg, Kansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2015

Enjoyed this all inclusive resort. The best part is the beach. White sand and clear water. Towel cart every morning. No exchange here. Lots of chairs but need to get up early for best spots. Exceptional staff. Always happy and want to please you! Very clean and rooms were updated in all buildings. They did have elevators. We were in... More 

Helpful?
3 Thank CeCePittsburg_Kansas
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear CeCePittsburg_Kansas, We would like to thank you for your feedback. Every comment, negative or positive, critics and/or suggestions we receive from our friends are very important and taken into high consideration because they help us improve our service. We are glad you've enjoyed your stay and we look forward to welcoming you again anytime soon. Best regards, Emanuele B.... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 September 2015

From the moment we walked up until the time we had to leave, it was great! Where the resort is located allowed awesome snorkeling opportunities; especially with the sea turtles. The food, drinks; the room; the service; everything was excellent.

Helpful?
9 Thank Monte B
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Monte B, It was an honor to have the opportunity to host such special celebration as your 25° aniversary. We are glad to know how much you enjoyed our quality food and beverages, room and service. We look forward to welcoming you again to your “home under the sun” for another unforgettable experience. Best regards, Emanuele B. I'NA YANA... More 

Zanesville, Ohio
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 September 2015

My husband and I just returned from the Akumal Bay Beach & Wellness Resort for a week and what an incredible experience! I read many reviews prior to booking this resort and remember one reviewer saying this resort was the "best kept secret of the Riviera Maya." I understand why! From the time we arrived the service was impeccable. We... More 

Helpful?
15 Thank cathyG4801LY
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear cathyG4801LY, Thank you very much for taking the time to share your experience with us. It is very pleasant to read reviews like yours that highlight with details every little thing that you have enjoyed in Akumal Bay – Beach & Wellness Resort and please rest assured that the staff mentioned will be recognized for the excellent service they... More 

Edson
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 September 2015 via mobile

I have been to many places in the tropics but my heart lies in the Riviera. I've been to many resorts and I have not one complaint of any of them. Each resort had its own uniqueness that met our needs for much fun and comfort during our holidays. The Akumel Bay Beach Resort is now my favorite. As a... More 

Helpful?
17 Thank Pamela R
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Pamela R, We would like to express our gratitude for the time you have taken to share your review. We are pleased to know that your stay in Akumal Bay - Beach & Wellness Resort was highlighted by the personalized attention of our staff enjoyable food options at our restaurants and all the services you mentioned. Rest assured our... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 September 2015

My daughter and I have been going to the Akumal Beach Resort for more than 8 years. Recently they completed a renovation project that took a 3 star resort to a 5 star. We were concerned that we would lose that small resort charm and friendly atmosphere that we loved so much. We were so surprised and very pleased to... More 

Helpful?
5 Thank Mary L
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Mary L, Thank you for taking the time of sharing your feedback about your stay Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA... More 

Arlington, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 September 2015

I had a great time at the Akumal Beach and Wellness Resort! The service was outstanding, the view from my room was incredible, the food was good. When I arrived I was met with a cold Margarita that tasted delicious after a long travel day. My room was comfortable - it was simple, but had everything I needed. I recommend... More 

Helpful?
5 Thank Deidre504
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Deidre504, Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. It is a pleasure to know we were able to provide you with a relaxing holiday and the recommedation is appreciated. We are looking forward to welcoming you back in the near future to your new “home under the sun”.... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 September 2015

Ive had a really fantastic relaxing time, first impression took me by surprise just as i got the bus at the resort i was greeted with a warm smiles. Was given a cold drink right away and what really stood out was the bracelets they give you on your wrist almost like a souvenir. Soon-after i got into something more... More 

Helpful?
19 Thank XxMellowManxX
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear XxMellowManxX, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Kind regards. Emanuele B. I'NA YANA KIN... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2015

There are many turtle nests on the beach. We met new born baby turtles in a morning! Also you can do snorkeling to watch turtles in the sea. Many Mayan ruins, cenotes and lagoons around this area. Very nice resort and very friendly staffs, such as Carlos.

Helpful?
3 Thank Tian J
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Tian J, We would like to thank you for the kind comments, we're glad you have found the right place for you, this is your new home under the sun. Looking forward to seeing you again anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my home under the sun) More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 September 2015

My wife and I just returned from Akumal Bay Beach & Wellness Resort after week of great and relaxing holiday. Resort is fantastic- excellent location , food is great and service is outstanding on any level. there is long list of activities a person can do during the day. Yoga lessons- studio is right on the beach creating very unique... More 

Helpful?
2 Thank George K
AKUMALBR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear George K. It is truly an honor to receive such flattering reviews like yours. Our staff members are one of our biggest assets and it is thanks to their efforts, kindness and smiles we are able to provide this unique kind of service. We look forward to welcoming you back in the near future to your new “home under... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $317 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Luxury Hotel in Akumal
#1 Family Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 On the Beach Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,274 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are close to everything.”
  • Our arrival. King size with pillow top.
  • B3212uilding # 3. Room #
  • Great ocean view.
 of 5 bubbles BURU2323, 4 Dec 2016 | Read review
“Building 4 is furthest away from restaurants and pool, is quiet and close to yoga studio. Bldgs 1 and 2 are closer to pool.”
 of 5 bubbles Lorraine2546, 3 Dec 2016 | Read review
“Dont go for the Penthouse rooms I heard they leak/flood during heavy rain.All rooms have an ocean view. Building 1 is my preference”
 of 5 bubbles matthewhP5247MC, 2 Dec 2016 | Read review
“Bldg 4 quieter. Swimming between bldgs 3 and 2.(Rocks in front of buildings 3 & 4) Kids stay mostly at Bldgs 1&2. All rooms:view of the sea!”
  • I loved the hot tub on the balcony. All balconies have them, & all rooms have the view of the se
 of 5 bubbles 13gis_ler, 1 Dec 2016 | Read review
“All rooms are Oceanfront. I love Building 2 for it being in the center of the restaurants and pools. Buildings 3 & 4 are short walk.”
 of 5 bubbles Zap3852, 1 Dec 2016 | Read review
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