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27/08/2017 28/08/2017
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    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$371
    US$237
    SAVE US$134
    US$371
    US$237
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
    Overview
    • Excellent61%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand palladium” (693 reviews)
    “ribs” (380 reviews)
    “the white sands” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
    Deals (29)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Deluxe Room Double - All-Inclusive
      US$371US$237
      View Deal
    • Deluxe Double Room
      US$371
      View Deal
    • Deluxe Room (Free breakfast, Free WiFi)
      US$371US$237
      View Deal
    All 29 deals for this property
    • Deluxe Room Double - All-Inclusive
      US$237
      View Deal
    • Deluxe Room
      US$237
      View Deal
    • Deluxe Room
      US$237
      View Deal
    • Deluxe Room (Free breakfast, Free WiFi)
      US$237
      View Deal
    • Deluxe Room
      US$237
      View Deal
    • Deluxe Room
      US$237
      View Deal
    • Deluxe Room
      US$237
      View Deal
    • Deluxe Room
      US$259
      View Deal
    • Junior Suite - All-Inclusive
      US$277
      View Deal
    • Junior Suite
      US$277
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 29
    Grand Palladium Kantenah Resort and Spa
    5,597 reviews
    #6 of 23 hotels in Akumal
     
    Grand Palladium Riviera Resort & Spa
    3,155 reviews
    #10 of 23 hotels in Akumal
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,524 reviews
    #14 of 23 hotels in Akumal
     
    Sandos Playacar Beach Resort
    12,688 reviews
    #60 of 210 hotels in Playa del Carmen
     
    Write a Review
    Reviews (5,237)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,601 reviews

    Reviewed 3 days ago via mobile

    My boyfriend and I stayed at the Grand Palladium from 2nd June - 16 June 2017. It was our first time to Mexico, and we have both agreed that this holiday has been the best that we've been on together, literally could not fault the...More

    5  Thank Jod-B1993
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 2 days ago

    Dear Jod-B1993, It is wonderful to read that you were satisfied with many aspects of your stay, from the comfort of our rooms, also excellent food and beverages quality and variety we offer, especialy about the restaurants Mexican, Steakhouse and the Thai, and the last...More

    Reviewed 3 days ago

    Traveled as a family with a few of our teen children. Went the last two summers and will be back in a few weeks. It is not our habit to go to the same hotel twice in this area as we like the variety, but...More

    2  Thank NJMom751
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 2 days ago

    Dear NJMom751, I would like to thank you for your nice comments about your stay, we really appreciate the feedback and particularly as frequent travelers that experience our hotel and services and enjoy it, as that is our aim, not only to make our guests...More

    Reviewed 4 days ago

    Just come back from Mexico and our 2 week holiday in this excellent hotel. Accommodation, food choices and staff were all exceptional. Best part by far was how well the POP (people of palladium) staff looked after everyone, especially Roberto (or Robbie as he was...More

    2  Thank Jamie C
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 3 days ago

    Dear Jaime, We appreciate the time you have spent sharing your experience at our Grand Palladium Hotel and thank you for your kind recommendation to other families. Rest assured that your compliments have been gladly shared with the team and we do look forward to...More

    Reviewed 5 days ago

    We just got back from our stay at the Grand Palladium Colonial resort and spa and we have nothing bad to say. My family and I had two rooms which was perfect for the four of us because with three girls and one guy there...More

    2  Thank Lindsey B
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 4 days ago

    Dear Lindsey , Thank you for your lovely comments. It is always a great source of motivation for our staff to hear that our customers appreciate their services and attention to detail. Thanks for named Gabriel and Axel, we will give them an individual recognition,...More

    Reviewed 5 days ago

    We had a great time at this resort....we went with our family of 5 and 2 other families. The resort was very clean and staff was friendly. We want to give a shout out to Axel on the entertainment staff....he helped our kids feel welcome...More

    1  Thank L3621AQelizabethg
    Response from Alejandro M, Gerente at Grand Palladium Colonial Resort & SpaResponded 4 days ago

    Dear L3621AQelizabethg, Thank you for sharing your experience at the Gran Palladium, we let Alex know about your thankful to him, for sure, he miss your family as well. We look forward to seeing you and your family again very soon.  Best regards, Paula Montoto...More

    Grand Palladium Kantenah Resort and Spa
    5,597 reviews
    #6 of 23 hotels in Akumal
     
    Grand Palladium Riviera Resort & Spa
    3,155 reviews
    #10 of 23 hotels in Akumal
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,524 reviews
    #14 of 23 hotels in Akumal
     
    Sandos Playacar Beach Resort
    12,688 reviews
    #60 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$218 - US$522 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Akumal
    • #5 Top resorts Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #7 On the Beach Hotel in Akumal
    • #8 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Hotels.com, Expedia, Travelocity, HotelQuickly, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6675)
    Pool & Beach (1742)
    Room & Suite (937)
    Dining (718)
    Hotel & Grounds (3818)
    Family and Play Areas (139)
    Bathroom (101)
    Business Centre & Event Rooms (18)
    Nearby
    Grand Palladium Riviera Resort & Spa
    3,155 reviews
    .53 km away
     
    Grand Palladium Kantenah Resort and Spa
    5,597 reviews
    .48 km away
     
    Sandos Playacar Beach Resort
    12,688 reviews
    27.02 km away
     
    Grand Sirenis Riviera Maya Resort & Spa
    11,524 reviews
    1.64 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    188 reviews
    5.06 km away
    Taverna Akumal
    338 reviews
    5.60 km away
    Royal Grill
    87 reviews
    4.91 km away
    Turtle Bay Bakery & Cafe
    1,603 reviews
    5.59 km away
    Nearby Attractions
    Bahia Divers
    244 reviews
    5.04 km away
    Akumal Beach
    11,025 reviews
    5.71 km away
    Cenote Santa Cruz
    552 reviews
    5.75 km away
    Xpu-ha Beach
    711 reviews
    4.52 km away
    Ask a question
    Questions & Answers
    Tina0612
    18 August 2017|
    Answer
    Response from annoncapecod |
    Soda, (Pepsi), orange soda, water, beer. It should be re-filled once daily. If you need anything like more water or Pepsi lite leave a note in the fridge with a small tip.
    -1
    Votes
    connietivnan
    14 August 2017|
    AnswerShow all 6 answers
    Response from YvonneAlanH | Reviewed this property |
    Hi we had a couple of queries to ask about and we contacted Paula Montoto (Palladium Customer Services Manager) who did reply to us after a few days, I have an email address but am unable to send you email address as am... More
    1
    Vote
    Tina0612
    13 August 2017|
    AnswerShow all 4 answers
    Response from Corrie B | Reviewed this property |
    I would recommend pesos. When using USD the local people have to exchange them for pesos and lose several percent in the exchange. When purchasing excursions, we always have used our credit card and have never had an issue... More
    0
    Votes
    Room Tips
    "we had no issues with noise, try to pick villa near lobby...we were in #2."
    Read review
    "Ask for a top floor room in one of the villas in the 'colonial' part of the hotel complex, to..."
    Read review
    "Make sure you figure out the best routes around the hotel. It's a huge complex and getting from one place..."
    Read review
    "Colonial is very central to resort and makes getting about a bit easier"
    Read review
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