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Grand Palladium Colonial Resort & Spa

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Traveller (7280)
Pool & Beach (1862)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(410 reviews)
“the white sands”(363 reviews)
“adult pool”(274 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,707)
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1,731 - 1,735 of 3,851 reviews
Reviewed 26 August 2014

We arrived at the hotel on 11th of August 2014 and arrived home today...feeling truly depressed, 2 weeks just wasn't enough. The hotel was amazing, the room was fantastic the wildlife was unbelievable!. The staff were always polite, friendly and eager to help in any...More

3  Thank Michelleandrich
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 29 August 2014

Greetings Michelleandrich, Thank you for sharing your vacation experience with us. We are delighted you had a spectacular vacation and enjoyed our facilities thoroughly. We will definitely inform our entertainment team of your gracious comments. We look forward to hosting you once more, as such...More

Reviewed 25 August 2014

My fiance and I just spend this past weekend at the Palladium for our anniversary. From the moment we checked into the hotel until the time we checked out we did not experience one bad thing. I will start off with the entertainment staff. MEMO!...More

3  Thank Eduardo M
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 26 August 2014

Greetings Eduardo M, Thank you for sharing your review with us. We are happy you enjoyed our vacation with us at the resort. We will definitely share your gracious comments with our team regarding their service. We look forward to hosting you once more, as...More

Reviewed 25 August 2014

This was our third 2 week trip to GP Colonial in May 2014. The resort is beautiful cut out of a mangrove and is constantly being maintained (workers were scrubbing the concrete and brick walkways while we were there). The resort is large but easy...More

3  Thank Caveman288
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 26 August 2014

Greetings Caveman288, Thank you for sharing your vacation experience with us. We are delighted you returned for a third visit and enjoyed our restaurants and facilities thoroughly. We will definitely share your gracious comments with our team regarding their service. Our management team has noted...More

Reviewed 23 August 2014

We returned this week from a lovely First Choice Holiday to this hotel. On arrival we were informed we had been 'upgraded' to a suite- this was a large room with a queen sized bed and a bed settee for our 10 year old daughter....More

3  Thank AlisonGR1963
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 25 August 2014

Greetings AlisonGR1963 Thank you for sharing your vacation experience with us. We are happy you enjoyed our breakfast buffets as well as the Japanese restaurant. Our management team has noted your comments as well as your feedback, this assists us in improving our services. Should...More

Reviewed 23 August 2014

This resort actually has five hotels in one. There is Colonial, Kantenah, Riveira, White Sands, Royal suites ( there are the Mayan Suites made for couples ,for the most part , that have just got married). This resort is kid friendly. The Royal suites are...More

3  Thank Audrey K
Response from ColonialKantenah, Assistant Manger at Grand Palladium Colonial Resort & SpaResponded 25 August 2014

Greetings Audrey K, Thank you for sharing your holiday experience with us. We are delighted to have hosted you for six vacations and we look forward to hosting you for many more. We have noted your comments in order to improve our services. Please do...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$202 - US$427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$202 - US$427 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7280)
Pool & Beach (1862)
Room & Suite (1093)
Dining (766)
Amenities (342)
Family and Play Areas (151)
Business Centre & Event Rooms (19)
Questions & Answers
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jewel7727
16 May 2018|
Answer
Response from Alexandre M | Reviewed this property |
I don’t have the number
-1
Votes
vichuck
13 May 2018|
AnswerShow all 2 answers
Response from Traveler09000 | Reviewed this property |
The fridges are lousy. Plan to bring a cooler and refill with ice 3x/day. I had to do that with breast milk from pumping. No way the fridge keeps it cold enough.
3
Votes
Room Tips
"Don't stay on the colonial side if you want quiet. Ok if you have kids."
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"Ocean View a must"
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"All rooms have something to offer and are spacious"
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"Higher the better, surrounded by trees."
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