We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    011 52 984 873 4825
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$321
    US$301
    SAVE US$20
    US$321
    Traveller (6955)
    Pool & Beach (1821)
    Room & Suite (967)
    Barcelo Maya Palace
    7,446 reviews
    #6 of 17 hotels in Puerto Aventuras
    6.9 km
     
    Occidental at Xcaret Destination
    13,301 reviews
    #70 of 212 hotels in Playa del Carmen
    23.8 km
     
    Grand Palladium Kantenah Resort & Spa
    5,829 reviews
    #8 of 22 hotels in Akumal
    0.6 km
     
    Barcelo Maya Colonial
    6,127 reviews
    #5 of 17 hotels in Puerto Aventuras
    7.0 km
     
    Overview
    • Excellent62%
    • Very good25%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ribs” (397 reviews)
    “the white sands” (347 reviews)
    “adult pool” (283 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium Colonial Resort & Spa
    Special Offer: EXTRA SAVING:15%OFF!
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$301.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0cb782246e504a148c27b01df6fd0639", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285109,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0cb782246e504a148c27b01df6fd0639","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":321,"lowestMetaPrice":301,"additionalPartner":false,"highestMetaPriceDisplay":321,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":321,"lowestMetaPrice":301,"highestMetaPriceDisplay":321,"hotelName":"Grand Palladium Colonial Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBjYjc4MjI0NmU1MDRhMTQ4YzI3YjAxZGY2ZmQwNjM5IiwiQUlLIjoiOThiMWE3NmNkYTBkNDcyZTgxZjAwNmIwMjRmMmMyMzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$301", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68917647":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,435)
    There are newer reviews for Grand Palladium Colonial Resort & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,741 - 1,745 of 3,721 reviews

    Reviewed 6 April 2014

    Stayed here 21st Nov for a week. Weather was wonderful. On arrival we were upgraded to junior suites at end of resort, right by beach. Room was great, we had upstairs ( they were 4 in a block). Right at beach and bar and tram...More

    2  Thank makey1976
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 8 April 2014

    Dear makey1976 Thank you for taking the time to share highlights of your vacation with us. We are indeed delighted that you had a wonderful vacation with us.. We look forward to hosting you once again with us. Best regards Alberto Gallegos Accommodation Manage

    Reviewed 5 April 2014

    The whole family went 19/12/2013 until 2/01/2014, Dreamliner flight was lovely. Checked out reviews before we went so had mixed feeling. What a fantastic holiday, was in two rooms which needed updating but your not in the room that much, buffet food was lovely, went...More

    2  Thank Tina P
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 8 April 2014

    Dear Tina P Thank you for taking the time to share highlights of your vacation with us. We are indeed delighted that you had a wonderful vacation with us once more. We will take your comments very seriously , in order to improve our service....More

    Reviewed 3 April 2014

    This was a destination for my cousins wedding to which 58 people attended, There was 10 people in our party. The Grand Palladium standard room was horrible, beds were horrible, pillows hard as a rock and smelled. Upon arriving to our room the door was...More

    3  Thank Crystal B
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 8 April 2014

    Dear Crystal B Thank you for taking the time to share details of your vacation with us. We do apologize for the issues you have highlighted, we assure you, that we will take very serious each one of your comments in order to improve our...More

    Reviewed 2 April 2014

    Just back from a brilliant 2 weeks at Grand Palladium. As with all the reviews we were amazed at the cleanliness of the whole resort. Even the soil next to the jungle walkways were raked daily. Staff are always happy and always have a smile...More

    2  Thank Jillydave
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 4 April 2014

    Dear Jillydave Thank you for taking the time to share highlights of your vacation with us. We are indeed delighted that you had a wonderful vacation with us. We will take your comments very seriously , in order to improve our service. We look forward...More

    Reviewed 2 April 2014

    Had a wonderful holiday again in this amazing hotel. As returning guests we had a basket of fruit and a welcoming letter in our room when we arrived. OK, the booking in procedure could have been quicker and a welcoming drink would have been nice...More

    6  Thank WarringtonJude
    Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 4 April 2014

    Dear WarringtonJude Thank you for sharing highlights of your vacation with us. We are pleased to know you enjoyed our hotel and service. The management team takes note of your feedback as it will help us to improve our services on a continuous basis. Should...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$227 - US$666 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Akumal
    • #5 On the Beach Hotel in Akumal
    • #6 Romantic Hotel in Akumal
    • #6 Luxury Hotel in Akumal
    • #9 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 414
    • Reservation Options
    • TripAdvisor is proud to partner with Palladium Hotel Group, Expedia, BookIt.com, Booking.com, Orbitz, Hotels.com, Hotwire, HotelsforEveryone, HotelQuickly, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium Colonial Hotel ,
    • Hotel Grand Palladium Colonial ,
    • Grand Palladium Mexico ,
    • Palladium Colonial Resort ,
    • Grand Palladium Spa ,
    • Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6955)
    Pool & Beach (1821)
    Room & Suite (967)
    Dining (735)
    Hotel & Grounds (3972)
    Family and Play Areas (145)
    Bathroom (105)
    Business Centre & Event Rooms (18)
    Nearby
    Barcelo Maya Colonial
    6,127 reviews
    6.96 km away
     
    Barcelo Maya Palace
    7,446 reviews
    6.91 km away
     
    Grand Palladium Kantenah Resort & Spa
    5,829 reviews
    .63 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    215 reviews
    4.85 km away
    Taverna Akumal
    359 reviews
    5.82 km away
    Royal Grill
    106 reviews
    4.71 km away
    Turtle Bay Bakery & Cafe
    1,635 reviews
    5.81 km away
    Nearby Attractions
    La Playa Xpuha
    695 reviews
    4.42 km away
    Akumal Beach
    11,323 reviews
    5.93 km away
    Bahia Divers
    252 reviews
    4.83 km away
    Cenote Santa Cruz
    563 reviews
    5.95 km away
    Ask a question
    Questions & Answers
    GailNeil11
    18 November 2017|
    AnswerShow all 2 answers
    Response from annoncapecod |
    Tipping is optional but the staff make very little money and work very hard to make our visits wonderful so I tip. Best to bring pesos and try to get small bills (20 & 50 peso notes). The front desk will break down larger... More
    1
    Vote
    JWebster79
    16 November 2017|
    AnswerShow all 4 answers
    Response from Caveman288 | Reviewed this property |
    Yes, all the Riviera Villas (currently under renovation) including Salt Water pool will become part of the Royal expansion.
    1
    Vote
    dapice4
    16 November 2017|
    AnswerShow all 6 answers
    Response from USMCsilver | Reviewed this property |
    I drank plenty of frozen drinks with their ice. I brushed with bottled water and drank with bottled water. My stomach had no issues whatsoever.
    2
    Votes
    Room Tips
    "don't stay in Colonial buildings that close to construction zone (White Sand )"
    Read review
    "Hotel is very large and can offer a very wide variety of room locations. Read rewirws and hotel website"
    Read review
    "do not go here!"
    Read review
    "Choose 29,30 or 31 - these are close to the main pool and ocean."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing