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Grand Palladium Colonial Resort & Spa

5,507 reviews
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Traveller (7022)
Pool & Beach (1824)
Room & Suite (968)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(400 reviews)
“the white sands”(353 reviews)
“adult pool”(285 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,507)Write a Review
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All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmain poolmayan suitetravel clubjunior suitepunta emiliawhite partysegway tourshort cutsriviera lobby
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1,771 - 1,775 of 3,756 reviews
Reviewed 7 April 2014

The staff are amazing, hard working, always pleasant and happy. The setting is absolutely gorgeous, combining a hotel with the preservation and care of all the animals. The hotel is very clean and the food is excellent. Thank you to all the staff for creating...More

3  Thank denisekle
Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 9 April 2014

Greetings denisekle, Thank you for taking the time to share highlights of your vacation experience with us. We are very delighted you had a wonderful vacation and enjoyed our beautiful grounds, food and beverage services and our friendly service staff. We do look forward to...More

Reviewed 7 April 2014

We just returned (literally yesterday - I'm typing this review while doing the laundry) from a week at the Grand Colonial, staying in a Jr Suite. We travelled with our three kids, plus another couple (who brought their two kids). All in all - we...More

3  Thank G M
Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 9 April 2014

Greetings G M, Thank you for taking the time to share details of your family vacation experience with us. We are delighted that you enjoyed our white sandy beaches, food and beverage services and our friendly service staff. Our management team takes note of your...More

Reviewed 6 April 2014

We have just come back from 2 weeks at the Grand Palladium Colonial. We were there 3 years ago at the same time of year and it's as good as ever. We were upgraded to a junior suite on arrival which was a nice surprise....More

2  Thank Margaret H
Response from ColonialKantenah, Director de Hospedaje at Grand Palladium Colonial Resort & SpaResponded 9 April 2014

Greetings Margaret H, Thank you for taking the time to share details of your vacation experince with us. We are elated you enjoyed our beautiful and environmentally friendly grounds, variety of restaurants and our breathtaking white sand beaches. Our management team appreciates your feedback and...More

Reviewed 6 April 2014

We just came back from the Grand Palladium Colonial and we honestly had a wonderful week. The temperature was about 35 degrees all week, only sun and no clouds. PROS: - Huge site, you have access to the 3 sites that surrounds the Colonial. -...More

1  Thank Estelle S
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 9 April 2014

Hello Estelle S, Thank you for taking the time to share highlights of your vacation experience. We are delighted you enjoyed our eco-firendly environment, variety of buffet restaurants, beautiful pools and beaches. We appreciate your feedback and our management team has noted your comments. They...More

Reviewed 6 April 2014

I originally put my review on a week ago but have since found out I put it on Kantonah instead of Colonial site! I can't remember everything I said except this was the best holiday we have ever had. We have never had a bad...More

3  Thank karensutterby
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 9 April 2014

Greetings karensutterby, Thank you for taking the time to share details of your vacation experience with us. We are most delighted you had a fantastic stay and enjoyed our beautiful beaches, variety of restaurants and our friendly service staff. We would be most delighted to...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$234 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$234 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7022)
Pool & Beach (1824)
Room & Suite (968)
Dining (738)
Hotel & Grounds (4032)
Family and Play Areas (145)
Bathroom (105)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
92gillian2014
Hi I am looking at booking this hotel for two weeks in July with my boyfriend. we are a young ish couple in our mid-late 20s and I was wondering if anybody could tell me if you get many couples staying at this hotel? I like big resort complexes which is why I like this hotel but atm it is coming up too expensive to book the TRS adults only suites. we would like to possibly meet other couples while we are there. Also as I know this is also a child friendly resort I would like an adult pool to escape to. I have read there are two adults only pools according to the information on the travel agent website for the colonial, ketanah and white sands, can adults staying in one of these 3 resorts use both adult pools or just one? My last question! We are not party people we like relaxing holidays but at night if we wanted to stay up after 11 at night is there a bar/disco type place we can go to if we fancy something more lively? And does the sports bar have pool tables and sports on tv? that would be for my boyfriend. I know I am asking a lot of questions but I would appreciate anybody that could give me some insight into the hotel regarding my questions! Thank you.
17 January 2018|
Answer
Response from annoncapecod |
Hi Gillian, I have been here many times with my daughter in her 20s including this past Christmas. We stayed in TRS which is a step up in food and alcohol quality. She went to the Colonial lobby most nights and met many... More
-1
Votes
scottySAFC
16 January 2018|
AnswerShow all 3 answers
Response from DebbieCar | Reviewed this property |
So there is something going on all night long at this resort. It all takes place in and around the lobby area. After the show is over there is a band setup that plays till midnight and everyone dances in the lobby. After... More
1
Vote
TannedBodies
16 January 2018|
Answer
Response from annoncapecod |
HiTina, I thought I had read that the TRS can now be booked from the UK. Once you are booked you can email Smile Services about your special occasions. They did a great job for my daughters birthday.
0
Votes
Room Tips
"Building 20 short access to pool, beach and buffets"
Read review
"We were in building 9, and it was a perfect location for easy access to the resort and the beach."
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"Colonial junior suite is our favorite room location for families, close to the pool and beach"
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"Try and get a villa as close to the beach as possible."
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