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Grand Palladium Colonial Resort & Spa

5,567 reviews
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Traveller (7082)
Pool & Beach (1835)
Room & Suite (1080)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(404 reviews)
“the white sands”(357 reviews)
“adult pool”(286 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
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Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:15%OFF!
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,567)Write a Review
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1,781 - 1,785 of 3,786 reviews
Reviewed 26 April 2014

We just returned from a week at the Grand Palladium Colonial. April 17th to April 24th. We were a group of 8 adults, all family. This was my second time at the GPC, and the 5th time for one of the other couples we were...More

3  Thank chicki35
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 27 April 2014

Greetings chicki35, Thank you for sharing highlights of your vacation experience with us. We are delighted you returned for another vacation and enjoyed our restaurants. Our management team has noted your comments as they will help us in making improvements to our services. It is...More

Reviewed 26 April 2014

We travelled to Grand Palladium Colonial out of Ottawa, on April 5th. We are two gals (well) past the age of majority and I estimate that this was my 25th trip "south" in the past 15 or 20 years. Let's start with some of the...More

2  Thank Ottawagal62
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 29 April 2014

Greetings Ottawagal62, Thank you for taking the time to share highlights of your vacation experiences with us. We are delighted you enjoyed our wildlife, friendly service oriented staff and that your friend had a wonderful birthday with us. We do express sincerest apologies regarding the...More

Reviewed 25 April 2014

We just came back Grand Palladium resort, revisiting it after 7 years ! Our last visit was fantastic and that's why we came back. The place is still beautiful and inviting . Plus we got to enjoy a few perks as guests of a Travel...More

3  Thank Ellana S
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 27 April 2014

Hello Ellana S, Thank you for taking the time to share higlights of your vacation experience with us. We would like to extend our sincerest apologies regarding the issues you have highlighted. Our management team has taken very seriously your comments and as such we...More

Reviewed 25 April 2014

Have just returned from a family holiday to the Palladium. It was our first time but their second here. What a surprise, it is a fantastic resort. The food in the Buffett and restaurants were always first class and plentiful. The staff are very polite...More

4  Thank Karen R
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 11 May 2014

Greetings Karen R, Thank you for sharing highlights of your family vacation experience with us. We are very happy you and your family had a great stay and we look forward to hosting you once more. Please do not hesitate to contact us in the...More

Reviewed 25 April 2014

We went with 4 families & had 4 boys under 11. What an amazing resort. They were able to put us in same building as rest of our group. The pools were amazing. The resorts are all connected the place is HUGE. we were in...More

3  Thank Melissa F
Response from ColonialKantenah, DIRECTOR ADJUNTO/ASSISTANT MANAGER at Grand Palladium Colonial Resort & SpaResponded 25 April 2014

Greetings Melissa F, Thank you for taking the time to share highlights of your family vacation experience with us. We are delighted you had a great stay and enjoyed our Japanese restuarant, pools and beaches. We do look forward to hosting you and your family...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$223 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$223 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7082)
Pool & Beach (1835)
Room & Suite (1080)
Dining (738)
Amenities (342)
Family and Play Areas (148)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
summerluvin
12 February 2018|
AnswerShow all 3 answers
Response from Splashhh | Reviewed this property |
I feel like you can get both in one day, depending on the weather, currents and part of the beach. The part towards White Sands was always more covered in algae than the other parts when we were there, but they do clean it.
0
Votes
danita f
11 February 2018|
AnswerShow all 4 answers
Response from MPChrisD | Reviewed this property |
The rocks were either side of the main beach section so not a problem. We used shoes though not for the rocks just because of the fish that can be in the sand which have spines. Not sure if there were many of them but most... More
2
Votes
odessit94
6 February 2018|
AnswerShow all 3 answers
Response from BlueSkiesnSand | Reviewed this property |
The salt water pool, Las Rocas is now available to guests of TRS Yucatan, VIP (8 visits or more and/ or manager decision), and select travel club members of a high enough level.
1
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Room Tips
"Colonial - block 5 central for the whole complex"
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"Pay for an Upgrade to a room in White sands which is nicer than the colonial rooms"
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"Colonial is central"
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"We were in building 1 which was very quiet yet close to the main lobby"
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