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Grand Palladium Colonial Resort & Spa

Bookit.comUS$217*
View Deal
#8 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
May 7 May 8
1 room 2 adults 0 children
US$278*
US$217*
US$278*
US$259*
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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5,009 Reviews from our TripAdvisor Community

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Showing 3,439: English reviews
Chicago
Reviewed 15 June 2013

We have been in Cancun, Cozumel and Puerto Vallarta. So we wanted to try Riviera Maya this time. We chose Grand Palladium Colonial based on the price and the reviews. Overall, it was a nice experience. Airport Transfer: We used USA Transfers. It took an hour to get to the resort. The van was very clean and comfortable. Check-in: We...

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1Thank botbien
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear botbien, Thank you for taking time to share with us your comments. We appreciate so much your time and your opinion. Best regards, Banesa Burque Resident Manager

Edmonton, Canada
Reviewed 14 June 2013

We have been there for a wedding; actually, it is 4 resorts in one. Lots of Restaurants, couple of open Buffets too to choose from, Great swimming pools. The chapel was really nice, The Beach was clean, no sea weed. Down side, might be the distance between the rooms and the pool or the beach (it depends on where is...

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Thank Emad_10
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Emad_10, Thank you for share with us your comments. Don't hesitate to contact with us if we can help you with anything. Best regards, Banesa Burque Resident Manager

Canterbury
Reviewed 13 June 2013

Just returned from our vacation at the Grand Palladium Colonial Resort and we must back up what other trip advisor's have reviewed, it is a truly superb facility.Quite honestly it was very hard to find fault with the resort.On our arrival we were upgraded from a double room to a suite at no extra charge and had the added bonus...

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9Thank Holey59
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Holey59, Thank you for taking time for share with us your opinion. We appreciate your time. If we can help you with anything, don't hesitate to contact with us. With best regards, Banesa Burque Resident Manager

Fond du Lac, Wisconsin
Reviewed 13 June 2013

First 3 trips were to Cancun so wanted to try something different. Beautiful beach. Not sure what people would complain about. So very many really nice employees. I am early 50's - my daughter/husband in 20's, granddaughter 5. Something for all of us. Take your snorkel mask since there are tons of beautiful fish right off the beach. Multiple shows...

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3Thank KerryLP
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear KerryLP, Thank you for your good comments. Best regards, Banesa Burque Resident Manager

London
Reviewed 12 June 2013

Stayed here with my girlfriend last two weeks of march 2013. The facilities, food, drinks and staff were all fantastic. We had a couples massage at the spa which was very relaxing and being able to use the other spa facilities for free was a real bonus. We never go back to the same place twice until now, we have...

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6Thank maison1
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear maison1, Thank you for your good comments and thank you for confidence one more time in us for enjoy your vacation in december. If we can help you with anything, don't hesitate to contact with us. Best regards, Banesa Burque Resident Manager

Silver Spring, Maryland
Reviewed 12 June 2013

My wife and I have just returned from another fantastic trip to Grand Palladium. This was our 6th visit spending June 2 through 9. We celebrated our 30th Anniversary and invited our 3 daughters and their Husband, Fiance' and Boyfriend to come with us. It was their first trip to the Grand Palladium. Everyone had a great time. We had...

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2Thank bfrench56
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear bfrench56, Thank you for your good comments and for your time. Sincerely, Banesa Burque Resident Manager

London, United Kingdom
Reviewed 12 June 2013

My husband and I was recommended this hotel by a friend. We visited this resort in March this year and booked with First Choice/Thomson. We have been on many all-Inc holidays but this has been the best by far. The hotel is an hour away from Cancun Airport, the transfer service was simple. When we arrived at the hotel with...

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Thank jadestone1
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear jadestone1, It's a pleasure to know that you have had a great experience with us. Thank you for your good comments. Best regards, Banesa Burque Resident Manager

Reviewed 11 June 2013 via mobile

Do people just complain for the sake of it! Do not believe any of the below bad comments! They are probably the sort that try and complain to get some money back! The hotel it self is amazing the good choice is unbelievable the staff are clean and tidy and very welcoming! Not like the English and believe me I...

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4Thank Crossfade
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Crossfade, I would like to give you thank you for your good comments. I am glad to know that you have had a great honeymoon. Best regards, Banesa Burque Resident Manager

Chicago, Illinois
Reviewed 9 June 2013

My 5th trip to the area in the last 4 years, first time staying at the GPC. The property is nice, with good ammenities which were over-shadowed by poor service and penny pinching by the resort. I am used to all-inclusives trying to get more money out of you, but this resort takes it to a whole new level. The...

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3Thank GJAJ
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear GJAJ, Thank you for taking time to share with us your opinion. I appreciate your time because all comments are very important for us. This is the motivation for improve our work every day. Best regards, Banesa Burque Resident Manager

Cranbrook, Canada
Reviewed 7 June 2013

My husband and I took our daughter and her best friend for daughters University graduation gift. It was our first All inclusive holiday, we were cruise ship goers but no more!!! The Palladium was gorgeous the pictures on the site ahead of time didn't do it justice. The staff were fantastic, so helpful and friendly. We had two rooms in...

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2Thank Fregins
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Fregins, I appreciate your good comments and your time. If we can help you with anything, don't hesitate to contact with us. See you soon, Best regards, Banesa Burque Resident Manager

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $299 - $883 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if walking is a problem shuttle service is excellent and can be requested by prior arrangement.”
468deem, 21 Apr 2017 | Read review
“Building 20 in Colonial is closest to everything. Kantenah buildings are right on the beach. Bring a power strip!!!”
isadiko, 14 Apr 2017 | Read review
“Explore a site map before booking to decide which location would be best for you”
kristap226, 11 Apr 2017 | Read review
“get the junior suit.”
volgaseeds, 6 Apr 2017 | Read review
“Colonial hotel is in the middle of resort with easy access to everything.”
296colleenb, 6 Apr 2017 | Read review
5 of 5
Bookit.com
US$217* /night
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Booking.comUS$278
PricelineUS$259
Expedia.comUS$257
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Prices are for 1 room, 2 adults
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