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Grand Palladium Kantenah Resort & Spa

5,992 reviews
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Traveller (7602)
Pool & Beach (2064)
Room & Suite (895)
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(306 reviews)
“mayan suite”(210 reviews)
“beach bar”(278 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,992)Write a Review
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3,171 results
Traveller rating
1,752
917
307
118
77
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1,752
917
307
118
77
Show reviews that mention
All reviewsribsmayan suitebeach bara la carte restaurantsfishthe salt water poolmain poolel doradothe white sandscolonial lobbyoutdoor showeradult poolpunta emiliajunior suitetikal buffetwhite partyhemingway bar
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1 - 5 of 3,171 reviews
Reviewed 2 days ago

My husband and I returned from this resort last Thursday, February 15 after a 2 week stay. Highlights for us included the quiet beach in the Kantenah section and the excellent service we received from many staff especially Manuel Uitzil , Marco Figueroa , Feliciana...More

Thank sbiggs1977
Reviewed 2 days ago

We travelled with my three little toddlers and my whole political family (around 10 people). The resort was awesome. We had the best vacation ever. Beaches are beautiful, with palm trees and hammocks. Beautiful pools for the kids and adults. Excellent restaurants. Shows and activities...More

Thank Viajerocampeon
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded yesterday

Dear Guest, Thank you for taking part of your valuable time and share this amazing comment about your family vacations. We are thrilled to read the many aspects of our resort that made this trip so entertaining for your kids and you and the countless...More

Reviewed 2 days ago

My family and I were at Kantenah just before Christmas 2017. Although we have never travelled to Mexico, we felt it was a good place for my boys first ocean dives (We are Canadian and ocean access is not exactly close). GROUNDS. The grounds were...More

2  Thank Melissa P
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded yesterday

Dear Melisa, Thank you for coming to our resort during your holidays. We appreciate your feedback regarding your stay and feel very sad to read that you did not fully enjoyed your stay, because of different situations that you experienced. First, we deeply regret that...More

Reviewed 4 days ago

I had a fantastic time at the Grand Palladium when I first stayed there some 4 or so years ago so I was going in with pretty high expectations. This second time around, the hotel not only met those expectations but exceeded them. Rooms: rooms...More

3  Thank willwander4food
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 days ago

Dear Guest, Thank you for returning to our paradise, it was lovely welcoming you back and share with you the many improvements we have done in our facilities since your last visit. We really appreciate your help with this wonderful comment and knowing that we...More

Reviewed 6 days ago via mobile

Stayed at the GPRM Kantenah for 2 weeks and this place is amazing. The location, the grounds, the staff, and the entertainment. They continue to upgrade and add new things all the time like new menu items, new activities, and new entertainment throughout the day....More

2  Thank Chuck D
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 3 days ago

Dear Chuck, It is always comforting to know that the excellent service and facilities provided by Palladium are recognized by our guests, especially our returning guests that give us the pleasure to welcome them again. We highly value your positive comments regarding the improvement in...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$222 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$222 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7602)
Pool & Beach (2064)
Room & Suite (895)
Dining (678)
Amenities (306)
Family and Play Areas (152)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
andrea d
22 February 2018|
Answer
Response from annoncapecod |
Nice sandals OK. Chic Cabaret dinner theater still requires long pants for men and shoes. Well worth it to see the show!
0
Votes
andrea d
22 February 2018|
AnswerShow all 2 answers
Response from Adack90 | Reviewed this property |
Any shoe is fine, except flip flops...maybe those toe shoes too. As for shorts as long as they are not swim or workout shorts. They still want to hold a higher standard than the buffet.
0
Votes
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123456325
Room Tips
"Massive resort, so request a room near one of the tram stops to limit your walking if you have mobility..."
Read review
"Stay on the beach"
Read review
"Ground level Mayan Suite outdoor showers visible from second floor balconies."
Read review
"Really like building 46, but a nice walk to the beach."
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