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Grand Palladium Kantenah Resort & Spa

5,986 reviews
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Traveller (7602)
Pool & Beach (2064)
Room & Suite (895)
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(306 reviews)
“mayan suite”(210 reviews)
“beach bar”(278 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:15%OFF!
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,986)Write a Review
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3,168 results
Traveller rating
1,750
917
306
118
77
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1,750
917
306
118
77
Show reviews that mention
All reviewsribsmayan suitebeach bara la carte restaurantsfishthe salt water poolmain poolel doradothe white sandscolonial lobbyoutdoor showeradult poolpunta emiliajunior suitetikal buffetwhite partyhemingway bar
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11 - 15 of 3,168 reviews
Reviewed 1 week ago

We have stayed at Grand Palladium in Dominican but this was our first time to this side of Mexico. When we arrived the bellboy took our luggage to the room promptly. When we arrived the room was boiling hot the air conditioner was not on,...More

5  Thank oceanbreeze77
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 1 week ago

Dear Guest, Thank you for the trust you have for our Palladium chain, we were delighted to welcome you for the first time in our Riviera Maya complex. We are very pleased to hear of your favorite restaurants, pools and your appreciation for the night...More

Reviewed 2 weeks ago

We traveled to the GP resort last October. It was our first visit to Mexico and one we will never forget. The fact it has been half a year and only now am i writing a review shows the quality of the place. The resort...More

3  Thank brello777
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear Guest, We are the ones that need to thank you so much for finally writing this wonderful review about your stay in October! We feel very proud for making your first visit to México a memorable and unforgettable experience in this paradise, that we...More

Reviewed 2 weeks ago

This was our third time at this resort, we were excited to go back as our previous two times were fantastic. We were given red wrist bands which said VIP on them, which doesn't get you anything more than other guests at the resort. We...More

6  Thank PaulTeresa2014
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear PaulTeresa2014, Thank you for returning for the 3rd time to our Hotel Grand Palladium Kantenah, it has always been an honor welcoming you! We feel very sad to read the impression you took home of our Hotel services and facilities on this occasion, as...More

Reviewed 2 weeks ago

We have been to all the different sections of the "Palladium" including the Colonial, the White Sands, the Royal suites and the Riviera over 25 times and if you want a quieter closer to the beach room, this is perfect.. Just a short walk away...More

4  Thank EileenS
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear Eileen, We are so glad to hear of your satisfaction with our rooms in Kantenah! It is truly fantastic to have your trust for all this years and welcome you during this trips to México is our greatest honor. We know that our readers...More

Reviewed 2 weeks ago

Beautiful location Location is super, hotel complex is large with little carts and trains to take you around the other resorts. You don’t feel like you are over-crowded Rooms Junior suite large enough for 2 adults and 1 child, marble flooring so take some comfy...More

13  Thank Wildlifefan75
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 2 weeks ago

Dear Guest, Thank you for thinking of us again after your last visit in August last year. We truly appreciate your comment and it is fantastic to know that you have been here for 5th times and still love our comfortable rooms, entertainment, our environmental...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$222 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$222 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#7 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#8 Luxury Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7602)
Pool & Beach (2064)
Room & Suite (895)
Dining (678)
Amenities (306)
Family and Play Areas (152)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
patriciabailey2017
12 February 2018|
Answer
Response from annoncapecod |
There is no longer a disco. There is live music before and after the shows in the Colonial lobby
-3
Votes
JLBMS
12 February 2018|
AnswerShow all 2 answers
Response from Helene P | Reviewed this property |
I believe so, lots of tour operators in the lobby, they'll be happy to assist. use the operator of your airline
1
Vote
Melissa R
12 February 2018|
AnswerShow all 3 answers
Response from Tony37093 | Reviewed this property |
I don't know for sure but they have an 800 number call and ask they speak good English
0
Votes
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123456322
Room Tips
"Massive resort, so request a room near one of the tram stops to limit your walking if you have mobility..."
Read review
"Stay on the beach"
Read review
"Ground level Mayan Suite outdoor showers visible from second floor balconies."
Read review
"Really like building 46, but a nice walk to the beach."
Read review
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