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Grand Palladium Kantenah Resort and Spa

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#6 of 22 Hotels in Akumal
Certificate of Excellence
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Grand Palladium Kantenah Resort and Spa
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5,062 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,810: English reviews
Oakville, Canada
Reviewed 3 March 2011

We have been traveling to Mexico for 11 years now, off and on and have stayed at various resorts and non AI hotels for 2 weeks each time. My husband probably summed it up best when he stated that Fiesta has a resort they can truly be proud of. This was our second stay at the Palladium. Our first was...

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4Thank 1uvthe5un
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear 1uvthe5un, I am glad to know that you and your partner enjoyed your stay with us. This is a very extensive report and I really appreciate the time that you took to write your comments about your stay in Grand Palladium Resort & Spa. All comments are very important for us and it help us to improve our facilities,...

Huddersfield, United Kingdom
Reviewed 1 March 2011

Just returned from the resort 2 days ago. I have to say the food was the worst we have every had. Three out of our six party trip had catastrophic diarrhoea and stomach cramps the whole holiday. We banned the children from eating alot of dishes, fearing that they would be struck down by some terrible stomach bug! They didn't...

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1Thank seafood_11
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear seafood_11, Thank you for taking time to give us your opinion and comments about your last holidays here in the Grand Palladium. I would like to give our apologies for the inconvenients that you said have had during you stay with us. The hotel had many customers and, according to the medical files, we did not have similar cases...

London, United Kingdom
Reviewed 28 February 2011

Picked the Kantenah after doing lots of research into which section of the Grand Palladium to book.......chose the Kantenah due to the location, as its on the best part of the beach, out of the other sections of the hotel (as we are more Beach than Pool lovers, it was the best option for us) We have enjoyed many other...

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3Thank GETawayPEOPLE
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear GETawayPEOPLE; We are beyond thrilled when our guests have a fantastic experience with us...Thank you for sharing. In short...Thank you for staying with us and we look forward to having you back very soon!  Regards, Santiago Escañuela Asistente Dirección

Brantford
Reviewed 28 February 2011

Cant believe it has been 12 days since we were at this amazing resort. I wanted to wait a bit after we got home before I wrote this to make sure I was not still on a high, but it didnt work. This resort is all that the other reviews and Palladium Addict have said. From the time we arrived...

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1Thank GerMar75
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear GerMar75, Thank you for sharing your comments and impressions and we are delighted to hear that you have enjoyed your recent vacation at our establishment. Please rest assured that your feedback is important to us and is taken seriously. Don't hesitate to contact with us if you decide to visit us again. Best regards, Banesa Maria Burque Antelo Resident...

ontario canada
Reviewed 25 February 2011

Overall excellent vacation this is our fourth time south and I think I can say this was the best. -good food, I liked the fact you didn't book the ala-carts and there was no limit to them -good drinks -good beach, sandy section, ans a snorkeling section -snorkeling was good right at the resort -lots of jungle animals but no...

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3Thank redbeardcraig
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you redbeardcraig for taking time and give us your opinion about your last holidays here in the Grand Palladium. I take note about your comments and I will check all of this with our Food & Beverage Manager and Animation Manager. All comments are very important for us because we can improve our service and facilities every day. Again,...

Tulum, Mexico
Reviewed 25 February 2011

My daughter was just married at the Palladium and I can't say enough good things about the setting which was magnificent. The staff led by Wedding Planer Erika were amazing and we didn't have to worry about anything, very detailed oriented. The wedding gazebo/salt water pool point is amazing. Thank you Erika.

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2Thank mcadue
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear mcadue, On behalf of the entire team of Grand Palladium Resort & Spa, we wish to thank you for having chosen us for the Wedding. We are delighted to hear that you fully have enjoyed your stay and the wedding. We feel that the small details make a difference, and our staff takes great pride in all tasks they...

Guelph, Ontario
Reviewed 25 February 2011

I just got back from the Grand Palladium kantenah and I can not say enough great things about this place!! I wish I had never left (I actually took a cab to the airport so i could stick around a while longer on the day I had to leave). Let's start with the hotel/rooms. The place is immaculate. Marble floors,...

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3Thank mmartell
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you mmartell for taking time and give us your opinion about your last holidays in the Grand Palladium. In behalf of all the Grand Palladium Staff we would like to thank you for choose our resort for your last vacation and we hope see you again in the future. I am glad to know that you have enjoyed your...

cleethporpes england
Reviewed 23 February 2011

We thoroughly enjoyed our stay at the Grand Palladium resort.We stayed at the Kantenah,but all four hotels very good. The service,food and cleanliness everywhere excellent.Scenery spectacular, Wonderful place to be.

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1Thank winkydog
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear winkydog, Your comments are very rewarding. On behalf of all at Grand Palladium, thank you. It is very gratifying to read that your experience was amazing We look forward to the opportunity of welcoming you again to Grand Palladium. Best regards, Banesa Maria Burque Antelo Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

Windsor, Canada
Reviewed 22 February 2011

We were very impressed with this resort. We've been to the Mayan many times but decided to come here for our wedding. We had 30 people in our group and everything was absolutely perfect. Roccio took care of our wedding plans and they went off without a hitch. Our day was everything we wanted and more. The wedding dinner was...

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Thank cheryllab
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear cheryllab, Thank you so much for taking time to write this review about our hotel. Your remarks are very much appreciated as they help us to improve our service and facilities every day. I was very pleased to read all the positive comments you had for us. We appreciate the feedback you have provided regarding our coordinator wedding. Please...

Reviewed 20 February 2011

There is nothing to complain about. The room was huge clean and the bed was very comfortable. The food was great. There is anything you can possibly imagine. The resort was absolutely gorgeous. The pool was beautiful. The beach was picture perfect. The staff were very polite and efficient. I would definitely go back.

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Thank msteichreb
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you msteichreb for taking time to give us your feedback about your last holidays here in the Grand Palladium. I appreciate your positive notes about the hotel, and I was very happy to read that you liked the room, the food and other facilities. We hope that we will have the opportunity to welcome you back to the resort...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $326 - $949 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
543 questions
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want something but don't see it... Ask! You can probably get it.”
 of 5 bubbles June61992, 16 Jan 2017 | Read review
“As with any resort, second floor or higher....helps avoid musty smells and unwanted visitors.”
 of 5 bubbles leof522, 12 Jan 2017 | Read review
“Riviera or Whites Sands lake view.”
 of 5 bubbles nrti, 11 Jan 2017 | Read review
“Villas 46 or 47”
 of 5 bubbles firks, 10 Jan 2017 | Read review
“Most rooms are jungle view.”
 of 5 bubbles amberk717, 6 Jan 2017 | Read review
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