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Grand Palladium Kantenah Resort and Spa

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#6 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,152 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,845: English reviews
East Sussex
Reviewed 24 April 2011

This was our first trip to the Mayan Riviera and first time with the Palladium chain. Good choice! Upon arrival, our room was immaculate and remained so throughout our two week stay. Two double beds in the room with clean sheets and towels every day. The complex was similar, always clean and tidy, polite staff always busy. The two main...

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3Thank Pippin1953
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Pippin1953 for taking time to give us your feedback about your holidays here in the Grand Palladium. I am glad to know that you enjoyed the hotel and facilities. Please, if you decide to visit us in the future, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

Bucharest, Romania
Reviewed 23 April 2011

Between 16th and 26th of January I and my girlfriend spent our winter holiday in a great and relaxing resort. It was our second stay in a Palladium Resort after the beautiful last year experience from Palladium Bavaro in Dominican Republic. This our first trip to Mexico and we consider it the best trip we had ever. From all 5...

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6Thank Mikiduta R
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Mikiduta, I would like to thank you for taking the time to write on Trip Advisor about your experience regarding your recent visit to Grand Palladium, and also for the good comments about our service and hotel facilities. Your remarks are very much appreciated as they help us to improve both our service and our product. Please, don't hesitate...

London, Canada
Reviewed 20 April 2011

Alright, first can I say this place is amazingly beautiful. I read many reviews before going to this hotel, because I have a boyfriend who is high maintenance and has only stayed at Riu Hotels before. So he has always stayed at nice hotels. I wanted to make sure I could find a hotel that would impress him. He was...

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1Thank sstevenson2233
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear sstevenson2233; Thank you very much for your friendly review. We are very pleased to have made your stay a special and memorable one! We are delighted to know that we were able to exceed your expectations We feel honored that you would return and can’t wait to see you on your next vacation!  Best wishes, Santiago Escañuela Asistente Dirección

calgary, alberta
Reviewed 18 April 2011

This was our 2nd visit to the Grand Palladium Kantenah & it was even better than our first trip 3 years ago. FOOD: Excellent (recommend all a la cartes except Ribs'n more.)....Buffets excellent also. SERVICE: Top notch!.... Everyone always has a smile with a "hola"... BEACH:...Our favourite beach of all our AI's we've been to .. (Valentin Imperial, Bahia Principe...

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2Thank ritacalgary
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

I would like to thank you ritacalgary for taking the time to write on Trip Advisor about your experience regarding your recent visit to Grand Palladium, and also for the good comments about our service and hotel facilities. I have taken note of your comment in regards to the beds and bedspreads. All comments help us for improve our service...

ontario,canada
Reviewed 16 April 2011

Grand Palladium Riviera 6316- This is our 1st trip to Mayan Riviera Mexico, 2nd trip with Palladium chain!! You impressed us again!! We really enjoyed our stay, lots of fun,rest and relaxation!! Special thanks to all the staff from ,the maids who cleaned our room, grounds keepers, cooks,chefs,servers, management, front desk!!you guys are awesome!!you made our trip memorable. You cannot...

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4Thank chantalilace
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear chantalilace, In behalf of Grand Palladium team, we would like to thank you for your excellents comments and for the time in give us your opinion about your last holidays with us. All comments, good and bads, are very important. Thank you of these comments, we can improve our service and facilities every day. Please, if you decide to...

Penetanguishene, Canada
Reviewed 9 April 2011

First time to the Grand Palladium Kantenah, we arrived early and our rooms were not ready yet. Nice touch upon check in was the concierge, Roberto, who gave us a quick overview of the hotel layout and amenities after check in. He also took the time to show us one of the buffets afterwards as we arrived pretty hungry from...

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3Thank will043_11
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear will043_11, On behalf of Grand Palladium, I would like to thank you for taking the time to provide your feedback following your stay with us. I appreciate your positive notes about the hotel and I am very happy to read that you had liked the gym, food and other facilities. Thank you for bringing your experience to our attention....

Edmonton
Reviewed 7 April 2011

Having been here before we knew what to expect. Since our first visit 3 years ago we had wanted to return because we both loved it and were not disappointed this time. It's hard to know where to begin when trying to review this expansive property. I will try to keep it as succinct as possible. We had reserved in...

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6Thank clarkgriswold
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear clarkgriswold, On behalf of the Grand Palladium family, thank you for your comments. It is exactly feedback such as yours that help us for improve our service every day. We appreciate very much all comments of our guests, good and bad. Once again thank you for bringing your experience to our attention. I take note about the wi-fi at...

DERBY, England
Reviewed 7 April 2011

We got back from paradise yesterday and had planned this trip thoroughly using lots of websites to help us choose the right hotel (including this one) and i can 100% say we were not dissapointed. The hotel and complex is huge, extremely well maintained and teeming with wild life - which we loved! the attention to detail and cleanliness of...

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4Thank Nicola T
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Bella32 for taking time to give us your opinion about your honeymoon vacation here in the Grand Palladium. Your remarks are very much appreciated as they help us to improve our service and our product. I was very pleased to read all the positive comments about the hotel, the staff and the facilities. If you decide to visit...

Langley City, Canada
Reviewed 6 April 2011

We travelled down to Grand Palladium Kantenah with 40 guests for our wedding March 25, 2011. First of all, we were treated like royalty! Our entire group got free Jr Suite upgrades, we were all together in one villa which was super handy for organizing a large group. Everyone from our wedding coordinator, to the manager, to our maid were...

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1Thank Lynda016
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Lynda016, On behalf of the Grand Palladium team, I would like to thank you for taking the time to give us your comments following your stay with us. I appreciate your positive notes about the hotel, and I was very happy to read that you liked the villa, the wedding and other facilities. We are glad to know that...

London, United Kingdom
Reviewed 1 April 2011

Just came from our 2 week stay in Grand Palladium. The best hotel in Mexico! Very good food, big choice of restaurants and no need to book them, what is very good. No food poisoning (as a lot of people were writing before) - almost every day used to eat rare steaks, which were the best we've ever had. The...

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6Thank Afalina
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Afalina, In the name of our entire staff we would like to thank you for taking time to give us your comments about your last holidays here in the Grand Palladium. Your comments are highly appreciated and represent a great factor of motivation for us and for improve our service. We will certainly share your impressions with our staff....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $312 - $916 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“block 5 was a 5min walk to the restaurant etc lovely and quiet.In the jungle so lots of rooms won't have views but rest makes up for it”
 of 5 bubbles , 18 Feb 2017 | Read review
“East side rooms are more quiet as they are facing away from road. Look at map of grounds to decide which unit you may prefer.”
 of 5 bubbles lovewarmdestinations, 17 Feb 2017 | Read review
“We stayed in the villas. Tip: If you get a ground floor room, make sure it's not next to the maintenance closet room.”
 of 5 bubbles 437feliciab, 16 Feb 2017 | Read review
“Check the resort map and request a room near what matters to you”
 of 5 bubbles FabioB_Toronto, 12 Feb 2017 | Read review
“Building 21 was close to pool, restaurants, and beach”
 of 5 bubbles AdBloke, 8 Feb 2017 | Read review
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