We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Bahia Principe Tulum

#11 of 23 Hotels in Akumal
Certificate of Excellence
16/05/2017 17/05/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,976 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Bahia Principe Tulum
See the most recent reviews
Showing 7,955: English reviews
cleethorpes. uk
Reviewed 16 June 2014

My partner and i just got back having 11 nights from this hotel..Its very well maintained, staff very helpful,pleasant and so friendly..Rooms are spotless and spacious (but not 5*)..The buffet restaurants offer good,decent selections of food..The a la carte are all fantastic our favourite was Don Padlo (formal dress) OUTSTANDING..Cocktails are inceadible..Entertainment everyday and evening so much to do (well...

 Report
Helpful?
5Thank james t
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear James, Herewith we would like to extend ourthanks to your for contacting us this way. We would like to thank you for bringing to our attention the comments about your stay in Grand Bahia Principe Tulum. It is a pleasure for all of us to hear that we could fulfill your expectations and be assured that it is wonderful...

York, Pennsylvania
Reviewed 16 June 2014

GBPT is a great value, if you want perfect you may be disappointed! It far exceeded my expectations! With this resort you get more than what you payed for. Staff works very hard, Jeremias ( bell boy) was wonderful, he went out of his way to be helpful and friendly ever time we encountered him!

 Report
Helpful?
1Thank JJSPA717
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We would like to send you our warmest appreciation for choosing our Hotel and appreciate that you took the time to remember us. Jeremias is a great representative of the good service that all our personnel is willing to provided for the benefit of all our guests, your comment is a great motivation for him to keep up...

Stockport, United Kingdom
Reviewed 16 June 2014

This will be our 3rd trip to Gran Bahia Tulum and we've only got 14weeks and 4 days to wait ha ha. Beautiful resort and wonderful staff, we love the whole package. Its true it is a large resort but its entirely up to you how relaxing you want to make it! Try a stroll along the beach from Tulum...

 Report
Helpful?
8Thank Elaine W
RRPPTULUM, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Elaine, Thank you so much for sharing your previous experience here with us! I really hope that this coming one be as good as the last two. The weather is being really nice and we are working really hard to welcome you back. Please do not hesitate to contact me if you need some help or tips! Wish you...

La Crosse, Wisconsin
Reviewed 16 June 2014

When we arrived, we were greeted with a tropical drink of some sort that was good. We got into our room and thought there was some mistake. The room was much smaller than we anticipated and we were told there would be views of the ocean and the gardens. All you could really see was the neighboring building. The air...

 Report
Helpful?
3Thank gertygerty
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, On behalf of the team, I would like to thank you for taking the time to write about us. The management and staff extend our sincerest apologies for any inconvenience which you may have experienced as a result of the situations you have brought to our attention. It is our priority to provide excellent customer service throughout the...

Sunderland, United Kingdom
Reviewed 16 June 2014

absolutley loved this hotel1st time here for me and the hubby spacious rooms cudnt really fault anything met some fab people and the 1s that made the holiday more specialwasthe entertainment we ad lots of fun with them they tryed there hardest to entertain every1 especially wen it rained for 3 days we visited tis hotel my25th till june 8...

 Report
Helpful?
3Thank angiem67
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Angie, Thank you very much for your valuable comments on TripAdvisor and for choosing our Hotel for your recent stay. We take pride in offering our guests comfortable accommodations and the very best in food and beverages. Looking forward to welcome you back! Sunny Regards, Wendy García Grand Bahia Principe Tulum

Leeds, United Kingdom
Reviewed 15 June 2014

Before I came to GBP Mexico I wasn't entirely sure what to expect because there are some mixed opinions and not all reviews answered what I wanted to know. So, I'll try make my review as informative as possible for people looking to come to this wonderful resort. We were a couple aged 20/21 years old but the resort was...

 Report
Helpful?
29Thank 980Charlotte
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Charlotte, We are thankful for your time and the effort you have put into this comment in informing us and our future guests about your previous stay at our Hotel. This is a really complete and nice review! Thank you so much. Do not hesitate to come back and visit us again. Warm regards, Wendy García Grand Bahia Principe...

Manchester, United Kingdom
Reviewed 15 June 2014

Me and my partner visited the Gran Bahia last year for 2 weeks and it is incredible! Food is amazing, so much choice, cocktails are incredible, staff are helpful, rooms and pools spotless and location is spot on! We got the local bus from outside the hotel on the main road a few times which was very cheap and easy....

 Report
Helpful?
3Thank Grace_182
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Grace, I am so glad you enjoyed your stay here with us, as well the food and cocktails. Hope that you return to our Hotel really soon! Wish you the best. Wendy García Grand Bahia Principe Tulum

Kingston-upon-Hull, United Kingdom
Reviewed 15 June 2014

We stayed here the last week of May going into the first week of June. Transfer to the hotel is around 1hr 45 - 2hr, personally I think with some better transfer management this could have been an hour at the most. The mosquito band is a bit of a con, basically just a bit of rubber soaked in citronella....

 Report
Helpful?
3Thank Rich H
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Rich, First, thank you very much for your stay at our Hotel and taking the time to write your impressions and suggestions for improving the service we offer. The comments and suggestions we receive from our customers are very important to maintain quality and service in the Gran Bahia Principe Tulum. We do look for the opportunity to welcome...

neath
Reviewed 15 June 2014

We recently returned from this hotel in May 2014. While the hotel was ok, it's not 5 star, we have been to this area many times over recent years and have stayed in some genuine 5 star resorts and the difference is noticeable. Don't get me wrong the staff work very hard, but Francisco Garcia one of the reception managers...

 Report
Helpful?
11Thank sapientpearwood
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest, Thank you for giving us your feedback about the time you had at our Hotel. I believe that your suggestions will be very useful for other readers. We are concerned to learn about your experience and are sorry to hear that we could not fulfill your expectations of a five star hotel. Please be sure that we keep...

scotland
Reviewed 15 June 2014

Great hotel, very well maintained, staff very pleasant, friendly and helpful! Food and drinks amazing... Still trying to adjust to being home with no one offering me champagne all day!!! Absolutely loved it, book up you will not be disappointed.

 Report
Helpful?
4Thank mandyducey
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Mandy, We appreciate your effort and your time and it honors us to read that you enjoyed your stay with us here at the beautiful Riviera Maya. We certainly will be seeking for excellence and we are looking forward to welcoming you back and definetly we will be offering you some champagne!! Have a great summer! Wendy García Grand...

13,680 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13236)
Viewed
Pool/Beach Area (3239)
Viewed
Dining (823)
Viewed
Hotel & Grounds (2440)
Viewed
Room/Suite (868)
Viewed
Bathroom (115)
Viewed
View from Room (446)
Viewed
Family/Play Areas (111)
Viewed
Business Centre/Function Rooms (72)
Viewed
0:39
Videos (9)
Viewed
Other (5113)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (405)
Viewed
Amenities (73)
Viewed
Beach (24)
Viewed
Main Pool (35)
Viewed
Dining (134)
Viewed
Second Pool (33)
Viewed
Superior Junior Suite (54)
Viewed
The Hotel (52)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Pool/Beach Area (8)
Viewed
Room/Suite (4)
Viewed
Dining (3)
Viewed
Hotel & Grounds (7)
Viewed
Family/Play Areas (1)
Viewed
Other (16)
16/05/2017 17/05/2017
Hotels you might also like...
Also consider these accommodations in or near Akumal
1.2 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
1.0 km away
Grand Bahia Principe Coba
0.8 km away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices
7.6 km away
Grand Sirenis Riviera Maya Resort & Spa
9.0 km away
Grand Palladium Kantenah Resort and Spa
43.0 km away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#73 of 213 in Playa del Carmen
11,571 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $244 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Tulum 4*
Number of rooms: 978
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BP USA TRAVEL INC, BookIt.com, Travelocity, Hotwire, Orbitz, TravelUp, Hotels.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Grand Bahia Principe Tulum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Akumal, Riviera Maya, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
#11 Luxury Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
2,066 questions
Ask a question

See all questions (2066)

Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great! depends if you prefer to be close to the beach or further.. ect.”
Per55ia, 29 Apr 2017 | Read review
“We liked our room on the 3rd floor. Friends were on 2nd floor in building # 34 and building # 7 and they had no complaints.”
4JulieM4, 26 Apr 2017 | Read review
“0923 sea view”
Jonathan230663, 25 Apr 2017 | Read review
“Bring a power bar”
TL75, 24 Apr 2017 | Read review
“Near tequila. Higher floor with a good view.”
justischi, 24 Apr 2017 | Read review
5 of 5
No availability for your dates from these sites
Bookit.com
* /night
View Deal
Orbitz.com
Expedia.com
Booking.com
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates