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Grand Bahia Principe Tulum

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Traveller (15200)
Pool & Beach (3664)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“don pablo”(953 reviews)
“diamond club”(178 reviews)
“hacienda section”(208 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
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Reviews (13,436)
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8,780 results
Traveller rating
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968
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4,843
2,368
968
366
235
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All reviewsdon pablodiamond clubhacienda sectiontequila restaurantsnack bara la carte restaurantsthomas cookfishgbp tulumbahia principe tulumtulum ruinsmain buffetdolphin poolbreakfast and lunchshow tablemain poolsmaller pool
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3,591 - 3,595 of 8,780 reviews
Reviewed 13 January 2015

I was so shocked to read a single bad review (although if you take into account the amount of people who have reviewed the average is very good). this place is absolutely STUNNING! the pictures do not do it justice. the beds are enormous! the...More

7  Thank Charlotte K
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 15 January 2015

Dear Charlotte, Thank you for the time you took to add your opinion at this website and for staying with us and we look forward to be able to welcome you back. We are proud in creating memories that last a lifetime, give unforgettable experiences...More

Reviewed 13 January 2015

I use Trip Advisor often and this is the first time I am am writing a review as I feel I would want someone to tell me these warnings before travelling to this hotel. Normally I find it very hard to have anything but a...More

11  Thank KristaDonaldson
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 24 January 2015

Dear Krista, First of all thank you very much for staying in the Grand Bahia Principe Tulum and taking the time to write your impressions and suggestions, to improve the service we are offering. I would like to apologize for situation described referring the service,...More

Reviewed 13 January 2015

When you talk about great trips away you think of great beaches with aqua colored water and wonderful views from your room, well we picked the Bahia Principe Tulum with the understanding that we would be in ocean view rooms near the beach with easy...More

4  Thank forbesrae
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 17 January 2015

Dear Guest, Thank you for sharing your recent experience with the viewers of TripAdvisor! We are quite disappointed to learn that we did not meet your expectations during your time with us. Please know that the care and comfort of our guests is our highest...More

Reviewed 13 January 2015

This was our 2nd trip to Mexico , sorry this is rather a late review , we travelled in June/July 2014 myself partner and our twin 18 year old son and daughter. We flew with Thomas Cook which we don't particularly like compared to Thomson...More

3  Thank clare
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 16 January 2015

Dear Clare, Thank you kindest for your comment here on TripAdvisor and for being honest sharing your impressions with us. For us, feedback is essential in order to keep improving our standards and services from day to day. We appreciate your effort and your time...More

Reviewed 12 January 2015 via mobile

The only thing that really let this holiday down was the room, smell of damp hit you as soon as you walked through the door, damp patch with mould growth on the bathroom ceiling and our air con unit packed up and caused further damp...More

4  Thank Angela W
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 15 January 2015

Dear Angela, Thank you for choosing Bahia Principe Riviera Maya Resort for your vacation, that means a lot to us. We are honored to have had the opportunity to serve you. Your generous words are greatly appreciated, also is very important to us knowing the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Room Service
Airport Transportation
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Casino and Gambling
Hot Tub
Golf Course
Outdoor pool
Details
Price range
US$160 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$160 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (15200)
Pool & Beach (3664)
Room & Suite (1591)
Dining (1103)
Family and Play Areas (141)
Business Centre & Event Rooms (82)
Amenities (73)
Questions & Answers
Ask a question
Grace F
22 May 2018|
Answer
Response from BahiaPrincipe_hotels | Property representative |
Hi Grace F, The dress code for the a la carte restaurantes is formal. For men a collared shirt, long pants (no jeans), nice shoes (no trainers) will be perfect and for women a nice dress is preferred (no beach wear) The... More
0
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Google Translation
lyndsayfrost1
22 May 2018|
Answer
Response from BahiaPrincipe_hotels | Property representative |
Hi lyndsayfrost1, We offer a full list of excursions on our website that you are able to book there bahia-principe. com/tours There is also an excursion desk in the hotel where they will be able to help you with the... More
-1
Votes
Google Translation
lyndsayfrost1
21 May 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi lyndsayfrost1 Yes, you can bring your own drinking cup and you can get that filled up in the bar by the pool Have a great day! Kind regads, Barbara Helpdesk
1
Vote
Google Translation
Room Tips
"It really depends on personal requirements"
Read review
"Middle floor near quiet pool"
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"We loved building 41 for a quiet stay. 3rd floor had a partial view of beach."
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"don't use taxi's, get the local mini bus outside main gate so cheaper"
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