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Grand Bahia Principe Tulum

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Traveller (15265)
Pool & Beach (3677)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“don pablo”(962 reviews)
“hacienda section”(209 reviews)
“diamond club”(178 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
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Reviews (13,541)
There are newer reviews for Grand Bahia Principe Tulum
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8,855 results
Traveller rating
4,887
2,385
977
367
239
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4,887
2,385
977
367
239
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3,621 - 3,625 of 8,855 reviews
Reviewed 22 January 2015 via mobile

Well i will start with the good news! The staf is very polite, good location for some excurison, next to the beach, the resort is big enough for night walk, the rooms are quite clean. And now, the minus: The rooms needs an upgrade, they...More

2  Thank Anca17
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 26 January 2015

Dear Guest, I thank you for your feedback and for choosing us to enjoy your family holiday! Feedback is essential in order to keep improving our standards and services from day to day. We appreciate your effort and your time and it honors us to...More

Reviewed 22 January 2015

-they told us to meet in the lobby the next morning for your pick up times and information, and we ended up going from the lobby to the reservation desk to the outdoor theatre, there needs to be a little more organization. -must do the...More

3  Thank Heather H
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 26 January 2015

Dear Heather, First of all thank you very much for staying with us and taking the time to write your impressions and experience, this will help us to improve the service we are offering. On behalf of all the staff, we sincerely regret that we...More

Reviewed 22 January 2015 via mobile

Let's face it; if you're reading this you want to know what a hotel is 'really' like. This poses a problem - whilst I wouldn't return, I wouldn't say we had a bad time. I will say this, however; for anyone used to 5 star...More

3  Thank Musoguy
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 26 January 2015

Dear Guest, First of all thank you very much for staying at our Resort and taking the time to write your impressions and suggestions, to improve the service we are offering. We are very concerned to learn about your disappointing experience regarding with the service...More

Reviewed 22 January 2015

Excellent, active Kids' Club. Located within minutes of many excursions, allowing more time to enjoy your vacation, less time commuting. Friendly staff, large, connected resorts giving you more options of pools, shopping, dining, spray park for kids, beaches, activities, entertainment, etc. Safe and relaxing atmosphere...More

4  Thank snowbearstravels
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 26 January 2015

Dear Guest, Thank you so much for taking the time to write such a great review. I am so happy to hear that you enjoyed it. Your opinions about the a la carte restaurants will be so much helpful for our future guests, as well...More

Reviewed 22 January 2015

Our travel agent recommended this hotel. She got it spot on. We enjoyed 2 weeks here at the Club Hacienda. Definitely recommend Club Hacienda part of the complex. We had a couple of small problems which were sorted quickly and efficiently. The staff were fantastic....More

4  Thank fossefield
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 23 January 2015

Dear Guest, On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are grateful for your kind comments and really appreciate that you have taken...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Room Service
Airport Transportation
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Casino and Gambling
Hot Tub
Golf Course
Outdoor pool
Details
Price range
US$155 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$155 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (15265)
Pool & Beach (3677)
Room & Suite (1596)
Dining (1107)
Family and Play Areas (141)
Business Centre & Event Rooms (82)
Amenities (73)
Questions & Answers
Ask a question
Liam D
22 June 2018|
Answer
Response from BahiaPrincipe_hotels | Property representative |
Hi Liam D, There is seafood at the buffets and I would recommend the restaurant Frutos del Mar that has amazing seafood. Have a wonderful time. Clare Helpdesk
0
Votes
Google Translation
Liam D
22 June 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Liam D, The weather should be lovely at the end of September. For the best block please send an e-mail to info.tulum@bahia-principe. com Have a great day. Clare Helpdesk
0
Votes
Google Translation
Room Tips
"Quiet, Sunny and Roomy."
Read review
"We stayed in 0924 and it was near everything and was quiet"
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"Sea facing, second or third floor to avoid 'unwelcome' visitors under the door."
Read review
"Villa 4 - nice view, close to everything- pool, kids club,round bar, 24 hr snacks/bar"
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