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Grand Bahia Principe Tulum

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#9 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,807 Reviews from our TripAdvisor Community

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Showing 7,848: English reviews
Three Hills, Canada
Reviewed 6 May 2014

It was the cleanest hotel I've ever been to lots to do good food we even got our engagement pic done there and they did a great job and were vary fast at getting them back to us. The entertainment was a lot of fun different every night.

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Helpful?
1Thank Cjhamm
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: Thank you very much for your valuable comments on TripAdvisor and for choosing Bahia Principe Riviera Maya Resort for your recent stay. Thank you very much for your recommendations and we look forward to welcoming you back. Sincerely, Bahia Principe Hotels & Resorts, enjoy playing golf at our hotels on the Mayan Riviera. Wendy García Grand Bahia...

Reviewed 5 May 2014

First visited this hotel in 2009 and stayed in Coba, had a fantastic time. Just got back from two weeks staying in Tulum which was equally as good. Great facilities, very clean, great food and friendly staff. I consider this hotel the best I have ever stayed and hope to return again in the future. Only criticism of the recent...

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Helpful?
Thank Lornawayne1985
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Lorna: We feel much honored to read your kind remarks in regards of your second visit to Bahia Principe Riviera Maya Resort. The comments and suggestions we receive from our customers are very important to maintain quality and service in the Grand Bahia Principe Tulum. We thank you for recommending our Hotel and it will be a pleasure to...

New Britain, Connecticut
Reviewed 5 May 2014

My group of 62 people had a pleasure to stay at GBP Tulum from April 26 to May 3, 2014 This was our second trip to this same resort, and we all had a greatest time! The Apple Vacations, Amstar and hotel staff did outstanding job starting with speedy check in procedure while on the bus from the CUN Airport...

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Helpful?
3Thank KatrinasTravel
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Katrina: We appreciate your effort and your time and it honors us to read that you enjoyed your stay with us here at Bahia Principe Riviera Maya Resort. For the team of Grand Bahia Principe Tulum, feedback is essential in order to keep improving our standards and services from day to day. We are glad to hear that our...

Herrin, Illinois
Reviewed 5 May 2014

Having the Tulum, Coba and Akumal in the same area makes the resort very large but the trams make it easy to use all the facilities available. You get to pick from three different shows each night and having the option to use several different swimming pools and more beach area is great. The beach area around the Tulum has...

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Helpful?
Thank James B
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear James: Bahia Principe Riviera Maya Resort thank you for providing us and TripAdvisor users with your kind feedback and recommendations. It is nice to know that our guests take their time to express their impressions and suggestions. We take pride in offering our guests comfortable accommodations and the very best in food and beverages. We do apologize for the...

Huddersfield, England, United Kingdom
Reviewed 4 May 2014

Great time had over easter at this hotel; yes the resort is big and so lots of people but plenty of space to escape the crowds. Had a room with sea view near the quiet pool. Good service in the rooms fridge filled every day including crisps and chocolate (3 off each). Room was very big and a mattress topper...

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2Thank Joanne S
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Joanne: Thank you kindest for your time and your feedback! We the team of Grand Bahia Principe Tulum appreciate your feedback and we are honored about you having chosen our beautiful hotel. It is very nice to read that you enjoy the warmest service that we Mexicans are able to give to all our guests. We thank you also...

Thunder Bay, Canada
Reviewed 4 May 2014

We just got back from 7 days at Bahia Principe Tulum (My husband and our friends with two kids, 9 and 10). We had an excellent time and fabulous weather. It was our first time in Mexico, but we have travelled to other southern destinations annually for the past 7 years. Here is our take: Rooms: the rooms are very...

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Helpful?
3Thank Jane B
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Jane: This is how we would like to express our thanks to you and inform you about our excitment and happyness that you had sucha lovely stay with us. Be ensured that your comments have arrived us and that we will be working on the suggestions you have made, however also we would like to outline that it will...

Calgary, Canada
Reviewed 4 May 2014

This was our second visit in less than two years. From the moment we stepped into the lobby and were greeted by Richard at the front desk to the last view of the marketplace when we were leaving, the whole week was a pleasure. The grounds are beautiful and immaculately maintained, the staff are friendly and always helpful if you...

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Helpful?
1Thank Msfit1
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: On behalf the Management and all the staff of the Grand Bahia Principe Tulum Resort, we would like to send you our warmest appreciation for choosing our hotels for your previous holidays. Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you....

Medicine Hat, Canada
Reviewed 3 May 2014

Back during February break, myself my boyfriend and two of our friends (all young adults) stayed at GBP Tulum. Overall, I believe it was a great experience. There are a lot of people that bash the place on here, but I believe that expectations should be adjusted accordingly with the number of stars the resort is. People may have a...

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7Thank Lauren-Brittany
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Lauren: It sounds great that you had enjoyed yourselves during your visit to Bahia Principe Riviera Maya Resort and that you had left behind for a while the bustle of everyday life. Thank you for the time you took to add your opinion at this website and for staying with us and we look forward to be able to...

Toronto, Canada
Reviewed 3 May 2014

I stayed at this resort for a week in mid April, 2014 with a few girlfriends – I was looking forward to this vacation, to have a break from my hectic, fast paced work schedule and just wanted to relax. This place/hotel definitely fulfilled my expectations and needs, although there were a few issues (but these were dealt in a...

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Helpful?
3Thank Vivian L
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Vivian: Thank you for giving us your nice feedback about the time you had at the Bahia Principe Riviera Maya Resort and the activities that you had enjoyed. Thank you for highlighting Maxi´s treatment. It is important for us to know that our associates efforts are appreciated by our guests. Please be sure that we keep on working to...

Reviewed 3 May 2014

Love everything about this resort. Excellent service, food/ drinks, and entertainment. Great snorkeling on the beach, we saw sea turtles! This place is huge so you never get sick of the scenery. It's great that you can go to any of the resorts in the complex. Coba seemed to have the most entertainment at night, but the downfall was it's...

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Helpful?
1Thank Smiley1313
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor member: We are thrilled that you enjoyed the Grand Bahia Principe Tulum so much. Thank you so much for writing a review. We will very glad if you give us the opportunity to host you again in the near future! Have a wonderful day, Bahia Principe Hotels & Resorts, enjoy playing golf at our hotels on the Mayan...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $231 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Tulum 4*
Number of rooms: 978
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Akumal, Riviera Maya, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
#9 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,984 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 22 was close to the ocean and pool, also there are 3 storeys and the best views are at the top.”
 of 5 bubbles cassandras487, 21 Mar 2017 | Read review
“Take lots of small bills for tips. The cashier had trouble making change for us.”
 of 5 bubbles RJB151, 20 Mar 2017 | Read review
“Bldg 14, close to beach, 24 hr snack bar quiet pool and a short walk to main lobby, buffet and akumal bar.”
 of 5 bubbles debbie749, 20 Mar 2017 | Read review
“Ask for room near the beach.”
 of 5 bubbles P2347PHdavew, 19 Mar 2017 | Read review
“Villas closer to the dolphinarium are quieter at night, but the on-site entertainment ends around 11, so not too bad for younger visitors.”
 of 5 bubbles chriskZ9488XQ, 17 Mar 2017 | Read review
5 of 5