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Grand Bahia Principe Tulum

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#9 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,813 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Tulum
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Showing 7,853: English reviews
Calgary, Canada
Reviewed 4 March 2014

We stayed at the resort for 7 days starting Feb 15. Booked the hotel on the recommendation of our travel agent. There were 7 people in our group and all seemed to enjoy themselves. It was the first time at a large resort and I was impressed in general. Attended 2 a la carte restaurants but I cannot say was...

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Helpful?
1Thank Bill2013bob
RRPPTULUM, Public Relations Manager at Grand Bahia Principe Tulum, responded to this review

Dear Bill, We are thankful for your valuable time and the effort you have made to informing us about your recent stay at our hotel facility, Grand Bahia Principe Tulum. It honors us to read that you enjoyed your stay with us, an we have taken note ofyour comment, especially regarding your dinner experience in order to evaluate it with...

omaha
Reviewed 3 March 2014

I am addicted to travel and Tripadvisor...from the time I booked this resort (and I agonized over the decision because I wanted this trip to be perfect) I would wake up in the morning and immediately read the new reviews and watch the weather for Cancun. So I think I have read every review for this resort going back over...

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8Thank 5Arewethereyet
RRPPTULUM, Public Relations Manager at Grand Bahia Principe Tulum, responded to this review

Dear Guest, This is how we would like to express our thanks to you and inform you about our excitment and happyness that you had sucha lovely stay with us. Be ensured that your comments have arrived us and that we will be woring on the suggestions you have made, however also we would like to outline that it will...

Leeds, United Kingdom
Reviewed 3 March 2014

Stayed here last summer after agonizing over which hotel to book. In the end and excellent choice. We were upgraded to club Hacienda whch meant we had priority check in at our own lobby which was opposite the block our room was in. The small lobby had several sofas and assorted seating with free wifi, a couple of laptops that...

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2Thank Brazilianbob100451
RRPPTULUM, Public Relations Manager at Grand Bahia Principe Tulum, responded to this review

Dear Bob, Herewith we would like to extend ourthanks to your for contacting us this way. We would like to thank you for bringing to our attention the comments about your stay in Grand Bahia Principe Tulum. It is a pleasure for all of us to hear that we could fulfill your expectations and be assured that it is wonderful...

Calgary, Canada
Reviewed 3 March 2014

a great place to stay all around. Great beach, decent buffet and plenty of a la carte restaurants to choose from. As long as you can ignore the "premium room" up selling staff and avoid the timeshare sales staff like the plague, I believe you will have a good experience at this resort. Our favorite a la carte restaurant was...

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3Thank michael l
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Michel: We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your vacation. Thank you very much for taking the time to write your positive impressions. It is very nice to read that you enjoy the warmest service that we Mexicans are able to give to all our guests. Thank you for the...

Hinton, Canada
Reviewed 3 March 2014

1.5hr drive from Cancun airport. Get a private transfer to ensure a well organized trip to and from hotel. We were in the Diamond section Feb 14-21, 2014. Weather was awesome. Decent beach with a lot of coral rock as you walk out. Wear water shoes to protect your toes. Only a couple of spots that you can actually get...

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4Thank WhiteSand64
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear WhiteSand64: We take this opportunity to thank you for the review you have written for the benefit of the TripAdvisor community. We appreciate that you have allowed us the honor of serving you in your holiday. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. It...

Cheshunt, United Kingdom
Reviewed 2 March 2014

After reading others reviews for this hotel complex on Trip Advisor, we emailed the hotel in which we were staying, and asked for a particular location for our room in advance, and were pleased that this had been duly noted, as when we arrived the room allocated to us was perfect! On our first day we went to Guest Relations,...

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8Thank Carole A
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Carole: On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, we appreciate you mentioning Mariano, your comment is a great motivation for him to keep up...

Swindon, United Kingdom
Reviewed 2 March 2014

We had a really enjoyable stay at this hotel. The grounds and main hotel areas are lovely and really clean, and there are fantastic views everywhere. We were on the top floor of Villa 17, which I am thankful to the hotel for as I asked them for a higher floor if possible, and the view was completely amazing. THE...

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7Thank Klf0905
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We fell so happy to read that you have enjoyed yourselves at the Grand Bahia Principe Tulum Resort. We would like to thank you for your positive review about our services and for recommending our resort, it is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. We...

Williston, Vermont
Reviewed 1 March 2014

We really enjoyed our family vacation. We stayed from February 19-February 26, 2014 and were very sad to leave. Everything was wonderful. We stayed in the Diamond section and enjoyed having access to the Diamond pool and the Tequila restaurant. The whole staff at the Tequila restaurant are outstanding - Aurora, Reynaldo, Gabriel always kind and they provide excellent service....

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6Thank Bruce H
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Bruce: We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your vacation. Thank you for giving us your nice feedback about the time you had here and the activities that you had enjoyed. I believe that your suggestions will be very useful for other readers. We do look for the opportunity to...

Cambridge, Canada
Reviewed 1 March 2014

I stayed February 1-9th, 2014 with a group of 7 people. Four of the guests have stayed at the Bahia Tulum 4 times and at he Bahia chain 7 times. The other two had been there 2 or 3 times. They had been upgraded as a result. I had not since it was my first time. I have to say...

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6Thank Lori S
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Lori: First of all please receive greetings from the Grand Bahia Principe Tulum Hotel; we would like to take this opportunity to thank you for choosing our hotel to enjoy your holiday. We are grateful for your kind comments and really appreciate that you have taken the time to give us your feedback about your stay with us. As...

Oakville, Canada
Reviewed 1 March 2014

Might be a long review but I hope to cover everything, My wife and I stayed at this hotel from February 19th to February 26th we are a couple in our early 40's and had a pretty good time with a few issues. Hotel/Food/Service: We stayed at the Tulum and had access to both Coba and Akumal. We liked the...

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3Thank g3blueberry
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear g3blueberry: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. We hope that you will not hesitate in returning in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $235 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Tulum 4*
Number of rooms: 978
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Akumal, Riviera Maya, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
#9 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,992 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor - closer to the lobby is better.”
 of 5 bubbles NJZ22, 24 Mar 2017 | Read review
“We were in Bldg 21. It was quiet and had an ocean view from the third floor.”
 of 5 bubbles Marleyfan61, 22 Mar 2017 | Read review
“Building 22 was close to the ocean and pool, also there are 3 storeys and the best views are at the top.”
 of 5 bubbles cassandras487, 21 Mar 2017 | Read review
“Take lots of small bills for tips. The cashier had trouble making change for us.”
 of 5 bubbles RJB151, 20 Mar 2017 | Read review
“Bldg 14, close to beach, 24 hr snack bar quiet pool and a short walk to main lobby, buffet and akumal bar.”
 of 5 bubbles debbie749, 20 Mar 2017 | Read review
5 of 5