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Grand Bahia Principe Tulum

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#8 of 22 Hotels in Akumal
Certificate of Excellence
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11,245 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Tulum
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Showing 7,525: English reviews
Reviewed 10 November 2013

Me (22) and my girlfriend (20) have never been to Mexico before, but we had heard brilliant things and we decided to go for it. The choice of hotel basically went off review's on here and the brochure photo's as we were clueless at where to go! We definitely chose the right hotel, which we paid £1100 each for 14days...

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7Thank english12345
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: Bahia Principe Riviera Maya Resort thanks you for providing us and other trip advisor users with your kind feedback and recommendations. It is nice to know that our guests take their time to express their impressions. We take pride in offering our guests comfortable accommodations and the very best in food and beverages. We are glad to...

staffordshire
Reviewed 10 November 2013

this holiday was planned to celebrate my birthday so I chose where we were all going (15 of us) and seen as none of us had been to mexico before seemed like an ideal coice.i was a little apprehensive that it would be ok but I needn't have worried at all it was exactly what we thought it would be...

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1Thank deb29
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: First of all thank you very much for your visit to the Grand Bahia Principe Tulum Hotel and for taking the time to write your positive impressions. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. The entire Grand Bahia Principe Tulum team is very glad...

englamd
Reviewed 8 November 2013

what can i say tulum says it all from start to finish the best holiday ever the hotel is brillant the food amazing the rooms beautiful really is 5* nothing is to much trouble the staff did look stressed some times but they work very hard everyone from the room cleaners to gardeners it rained a couple of days and...

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3Thank brokenhearted
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your vacation. Thank you for giving us your nice feedback about the time you had here and the activities that you had enjoyed. I believe that your suggestions will be very useful for other readers. We do look for the opportunity...

Chilliwack, Canada
Reviewed 7 November 2013

Well let me start by saying that we have been visiting the Gran Bahia Principe Resort on the Riviera Maya for the past 12 years and have seen many changes, both good and bad. We just returned from the resort after staying at both the Tulum and the Sian Ka'an hotels, on three different occasions over the last 8 weeks....

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11Thank CookyM-G
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Mr. Cook & Ms. Cook: The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions and for your kind review which you have shared with other travelers. We are always honored to have the opportunity to serve you. Your comments...

Rosedale, NY
Reviewed 7 November 2013

Spent 6 days at this beautiful resort. The place is huge but they have little carts that take you from place to place. The food at the buffet was great - something diffrent every day at every meal. We went there to celebrate my mom's birthday and she had a great time. We did have one little incident at Tequila...

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1Thank Janet1960Rosedale_NY
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Janet: On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are honored that you have chosen our hotel as your holiday destination and pleased to hear that you had a good time during your recent visit to the...

northeast
Reviewed 6 November 2013

We travelled here for two weeks , was amazing ! I was a tad anxious after reading mixed reviews , needn't have worried at all ! We stayed in block 44 really handy for the Diamond Lobby(early coffee /free wifi)plus the golf cart to get you around the enormous complex which was great , never felt crowded. The pools were...

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5Thank northernerNortheast
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: Thank you for your kind review which you have shared with other travelers. We appreciate that you took the time to remember us. Your experience is a true testament of the dedication of our staff to ensure that you have all the necessary ingredients for an unforgettable vacation. As we love to receive the positive comments, we...

London, England, United Kingdom
Reviewed 5 November 2013

I will definetly visit the resort in the near future and recommend my friends to visit.I stayed in Tulum room 2824,it had a good view facing the beach.The room is cleaned ,the guy that to my room done an excellent job.The staff are friendly,they all did a good job.There's a lady her name is Lucy Addoe she's very helpful,She will...

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3Thank JOycelyne B
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Joycelyne: On behalf of the entire Grand Bahia Principe Tulum team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, your comment is a great motivation for them to keep up with the professionalism and good...

Rosthern, Canada
Reviewed 4 November 2013

1st and best piece of advice; bring your own towels! Towels are distributed by towel cards, they often ran out of clean towels and to buy your own towels anywhere were $20-$25 per towel. The Good -the staff worked very hard and were seldom idle, usually dripping with sweat as they tried to keep up with the demand. Great staff!...

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6Thank deldumbutt
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Let me express my gratitude for writing your impressions in this website and to share them with other guests....

New York City, New York
Reviewed 4 November 2013

Just came back from a week at this resort and would definitely recommend it. Its a huge complex which may not be suitable for some, but id rather have the space without so many people around. The good The beach was clean and spacious. The food at the buffet varies each night and was very good. We ate at two...

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1Thank mlsa30
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor Member: On behalf of the management and all the staff of the Bahia Principe Riviera Maya Resort, we would like to send you our warmest appreciation for choosing to be guests in our resort. Please be assured that we have shared your feedback with the rest of the team, we all took your suggestions as a learning...

Windsor, Canada
Reviewed 3 November 2013

All around a beautiful place and we will be back 100% Service was amazing!! Huge thank you to our server Alfredo @ Tequila Rest. He was an amazing server and friend. Also much thank you to Mariano and Joel who worked at the Diamond Tulum lobby. Both were extremely helpful they spoke multiple languages importantly English. Thank you guys for...

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8Thank Cristoforo L
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear TripAdvisor Member: Thank you very much for your valuable comments on Trip Advisor and for choosing Bahia Principe Riviera Maya Resort for your recent stay. Thank you for highlighting our “Club Hacienda” and the staff´s treatment. It is important for us to know that our staff’s efforts are appreciated by our guests. At Bahia Principe Hotels and Resorts we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $249 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Tulum 4*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Akumal, Riviera Maya, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#6 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT SURE but I have faith”
 of 5 bubbles ChrisG98, 6 Dec 2016 | Read review
“Building 21 was a little far from lobby/buffet but very nice view”
 of 5 bubbles cassandrap992, 5 Dec 2016 | Read review
“Rooms that face away from busy hot spots like the pools and bars, as they can get noisy.”
 of 5 bubbles teddyvalentine2016, 4 Dec 2016 | Read review
“Main floor rooms are succeptable to jungle animals. We chose third/top floor.”
 of 5 bubbles beverlyannk, 30 Nov 2016 | Read review
“We requested building 40 the rooms have an ocean view as well as pool view, rooms on 2nd floor have a great view.”
 of 5 bubbles The_Smiths0771, 29 Nov 2016 | Read review
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