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Grand Bahia Principe Tulum

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#8 of 22 Hotels in Akumal
Certificate of Excellence
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11,474 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Tulum
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Showing 7,649: English reviews
London, Canada
Reviewed 12 October 2013

I have been to this resort 2 times and am now heading back for are third .This resort offers everything you could want on a vacation.Great food,beaches,pools,golf,tennis,scuba diving,list goes on and on but one of the best things is the staff.Melchor is such a great person to deal with for all your needs from restaurant reservations to room concerns. Counting...

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Helpful?
Thank plumb4u
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest: Thank you very much for your valuable comments on Trip Advisor and for choosing Bahia Principe Riviera Maya Resort for your recent stay. We feel glad to read that you have left the hotel feeling totally invigorated. Thank you for highlighting our food, beaches, pools, activities and Melchor´s treatment. It is important for us to know that our...

Reading, United Kingdom
Reviewed 12 October 2013

By far the best holiday destination I have ever been to. We loved everything about it. Too much to go into great detail but we could not fault the accommodation, the grounds, the pools, the restaurants, the staff, the weather, the wildlife, the food in the buffet, the drinks entertainment and the beach! if you do have any issues all...

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Helpful?
2Thank andrenight1
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Andre, Receive cordial greetings from all the team working at Bahia Principe Riviera Maya Resort. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all your nice comments. We are satisfied to read that you had an excellent stay in our hotel facilities and premises especially because of...

Seattle, Washington
Reviewed 11 October 2013

While the resort was clean and well-kept and our room spacious and always clean, my husband and I were disappointed in our 9-day experience. Firstly the resort is too large for our tastes - 3 hotels with tram shuttles in between. Thankfully they weren't full with the 2,500 guests they might have had. We definitely reinforced our preference of the...

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1Thank Amorah R
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Amorah: Thank you very much for taking the time to write your comments about your stay at the Gran Bahia Principe Tulum hotel. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We are very concerned to learn about your disappointing experience and are sorry to hear that we could not...

b,ham england
Reviewed 11 October 2013

Upon checkin we were upgraded to the hacienda section free of charge,villa 43,our room was clean and spacious,as for the hotel,we thought it was amazing,very clean well maintained,the staff cannot do enough for you, weather it be 1 of the trolley drivers (Tulum Tulum) :-) to the waiters in Buffett (saul&juan) bar tenders (ari,Miguel,Liz&all the others)from lobby staff (Manuel&fernando rimierez)...

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5Thank rs-avfc
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor Member: We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your family vacation. Thank you for giving us your nice feedback about the time you had here and the activities that you had enjoyed. The “Club Hacienda” is a very exclusive section which has extra amenities and private areas. We...

Glasgow, United Kingdom
Reviewed 9 October 2013

Hi all my husband and I went to the gran bahia in july this year ,It's just over an hour from the airport .On arrival we were promptly checked very nice staff taken to our room on one of the buggies,room was spacious very clean all the usual little toiletries very nice. On the first night although the room wasnt...

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1Thank natalie b
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Natalie: First of all thank you very much for staying with us and taking the time to write your impressions. Please be assured that we have shared your feedback with the rest of the team, we all took your suggestions as a learning tool and will keep working to improve our services and make sure our entire guest feel...

Gravesend, United Kingdom
Reviewed 8 October 2013

I went to this holiday with my wife last October and we wasn't disappointed. My wife and I being travel agents, searched for ages for a hotel which would suit our needs , and this hotel seemed spot on. We booked with thomas cook , and the journey was not at all comfortable for me (6ft 4) but i coped,...

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7Thank leeroy80london
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We fell so happy to read that you have enjoyed yourselves and that you took the opportunity to admire the natural surroundings and wild life. It is nice to know that you have enjoyed our service and the hotel facilities. Being a three hotel complex gives Bahia Principe Riviera Maya Resort the opportunity to have several options to...

Grande Prairie, Canada
Reviewed 8 October 2013 via mobile

Just got back from the Grand Bahia Principe - Tulum and has a great time. We travelled through a Westjet vacation and the Westjet staff was super helpful with everything. They work with Best Day Travel for your booking and transfers. We felt safe and well taken care of the whole time and the process was very simple for the...

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2Thank xSian
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor Member: On behalf of the management and all the staff of the Bahia Principe Riviera Maya Resort, we would like to send you our warmest appreciation for choosing to be guests in our resort. We realize that there is a myriad of other resorts for you to choose from and we are grateful because your choice was...

Vancouver
Reviewed 7 October 2013

I read so many frightening reviews and much to my relief, I did enjoy our stay. A run-down of the good and ok for us... Overall resort impression - HUGE, well maintained and clean with beautiful grounds and welcoming bars and sitting areas. Check in - seamless and really fast with direct "trolly" delivery to our room. There's a request...

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Helpful?
4Thank Anne C
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Anne, First and foremost, thank you for taking the time to communicate your opinion about your last stay at the Bahia Principe Riviera Maya Resort We are happy to see that there are elements of the hotel that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our...

Campbellton, New Brunswick, Canada
Reviewed 7 October 2013

Travelled with westjet vacations to the gbp tulum resort sept 21 to oct 05. Check in was fine after the long bus ride, so since our rooms were not ready we went to the buffet for a snack, lots of selection... Went to our rooms and our ac was not working in one room. Called the front desk and someone...

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3Thank Frederic D
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Frederic: First and foremost, thank you for taking the time to communicate your opinion about your last stay at the Bahia Principe Riviera Maya Resort. We are happy to see that there are elements of resort that you quite enjoyed, however we are very concerned to read that your experience with us did not live up to our usual...

Calgary
Reviewed 6 October 2013

We stayed at Gran Bahia Tulum from Sept 22 - 29, 2013. It was our 10th wedding anniversary. Over the duration of our stay, we found this resort was all that we had expected. Nothing more, nothing less. The food was good and there was plenty of it. The buffet was well stocked and clean (save the mess that other...

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17Thank allmagic
RRPPTULUM, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Trip Advisor member: We take this opportunity to thank you for the review you have written for the benefit of the Trip Advisor community .We appreciate that you have allowed us the honor of serving you. We are grateful to you for choosing the Grand Bahia Principe Tulum to celebrate your anniversary. Your evaluation is of special importance to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Crta Chetumal - Cancun km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $267 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 960
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Akumal, Riviera Maya, Mexico
Hotel Style:
#6 Top resorts Hotel in Akumal
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,823 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large resort and trolleys can be full at peak times. Request room nr pool and amenities if mobility problems”
 of 5 bubbles fourpens, 19 Jan 2017 | Read review
“if your ocean view top floors are your best shot”
 of 5 bubbles lovecancun2015, 17 Jan 2017 | Read review
“Hacienda area seems quieter. We were on the 2nd floor and had beautiful views”
 of 5 bubbles groovyjo, 17 Jan 2017 | Read review
“ask for close to beach and restrurants”
 of 5 bubbles markgmaine, 16 Jan 2017 | Read review
“Room 423 had an ocean view and was fairly central to all areas of the resort.”
 of 5 bubbles AKD49503, 16 Jan 2017 | Read review
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