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Grand Bahia Principe Coba

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#11 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,802 Reviews from our TripAdvisor Community

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Showing 9,141: English reviews
North Bay, Canada
Reviewed 30 October 2013

The only disappointment, was I found that the selection of true Mexican food wasn't there. the a la carte's were the same way. The only 3 we could get at a reasonable dinner time were Japanese, international, and seafood. I think the international was the worst

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Helpful?
1Thank nancy j
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Nancy, Thank you for taking time to share your experience with us. It is a pleasure to know you that spend your vacations with your family. We are very sorry that we did not meet your expectations in some of our facilities. However, your suggestions have been reviewed by the manager of the department. They will be taken into...

Leicester
Reviewed 30 October 2013

This was our first trip to Mexico and we very much enjoyed our stay ! We stayed for 2 weeks at the beginning of August (in rainy season but only had major rain the last 3 days). Our room was in block 22, good for the pool and the reception with restaurants. I've seen reviews saying this block wasn't great,...

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Helpful?
2Thank KellyFez81
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Kelly, First of all we would like to thank you for the time you took to share your review with us. We truly appreciate your nice comments about your stay. We are happy that your holidays at Bahia Principe Hotels & Resorts were great. The best reward is to read that our guests are pleased by the effort that...

Reviewed 29 October 2013 via mobile

Amazing vacation. Food was wonderful, great bartenders, clean rooms & good drinks! I traveled last spring so my recollection of details are a little foggy however it was my favorite vacation down south to date. I will absolutely return to this resort! I loved the xel-ha excursion and enjoyed cabbing to akumal bay to swim with the wild sea turtles......

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3Thank lacocala
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you for trusting us and for sharing your comments about your experience. It is a pleasure to know the opinion of our guests. It is a delight to read that you were pleased by our great facilities. Our main aim is to fulfill our guests’ expectations. These nice comments...

Buffalo, New York
Reviewed 28 October 2013

In April 2013, my husband and my two kids went to the Gran Bahia Principe Riviera Maya Resort in Mexico. We had a terrible experience. First, our room was a disaster when we checked in. It was on the 1st floor and looked like someone had a party in it the night before! The lights did not work, the ceiling...

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18Thank Gina T
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Gina, First of all we would like to thank you for the time you took to share your opinion. We are happy to know that you and your family spent your holidays with us. We are extremely sorry to hear that our facilities did not meet with your full approval. However, the areas of opportunity which were described have...

Vancouver, Canada
Reviewed 27 October 2013

We just completed our first trip to Mexico and overall it was a fantastic experiance. The culture, the food, and the scenery is about the best in the world. During this trip, upon the recommendations of firends', we decided to stay at the Grand Bahia Principe Coba (GBPC). We weren't disappointed, however there is always room for improvement Upon arriving,...

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15Thank OHaL
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank very much for taking time to share your point of view. We are very happy that you had enjoyed your stay with us. It is very rewarding that your vacations at Bahia Principe Hotels & Resorts now are beautiful memories. All suggestions are more than welcome. We have already reviewed them with our managers so that...

Mono, Canada
Reviewed 27 October 2013

Our stay was 19th to 26thOct 2013. Worse hotel I have stayed at. First of all it took over 1hr 40min in line to register,then was told that we need to pay $5 a day for the in room safe,never had to pay for a safe before. Then tried to book a la carte nothing available until 10.30 at night....

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8Thank Jj S
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you for sharing your comments. Your opinion is very important because it will help us to improve the quality of our service. We are truly sorry that we did not meet your highest expectations in some of our facilities. However, the areas of opportunity which were described have been...

Hamilton.Canada
Reviewed 27 October 2013

I reviewed this resort last January 12th and must admit that I misspoke, I titled it : 19th All Inclusive first review, in fact it was my 20th so here is my latest review of the GPBC - my 21st A.I. ! I have been to this resort 3 times and have also been to the Bahia in Punta Cana...

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6Thank Krystal_2004
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Krystal, We would like to thank you for taking time to share your opinion about your holidays at Bahia Principe Hotels. It is a pleasure to read that your vacations were full of joy and fun, since this our best reward. All our staff is very thankful regarding your greetings and nice comments about their effort, Specially the ones...

Wallaceburg, Canada
Reviewed 26 October 2013

This resort is very large and the grounds are beautifully kept up. The food is good,but could be better,it could always be better but never had a problem with any meal I ate.The staff is very good through out the resort.The pools are clean the drinks were good everywhere I went. If you don't like it, just get an other...

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2Thank TOASTED-TOGETHER
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We are really thankful for this nice review about your holidays at Bahia Principe Hotels & Resorts. We feel very rewarded. We are very pleased that you had a beautiful time and that every stay your expectations are exceeded. All your greetings are more than welcome. Our staff will be happy to receive them. We will be...

Toronto, Canada
Reviewed 26 October 2013

This was the first time my husband, and I had been to an bahia principe . It by far exceeded our expectations. I could not say enough about how great the staff is animation, the gym very nice service , shows very good dancers, mexican party . All the staff was very friendly, professional, and helpful. jorge was our butler...

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4Thank joy s
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Joy, We feel very proud because you were pleased by the service we provide and the staff effort. We are grateful that you chose Bahia Principe Hotels & Resorts. We are happy to know that you had the opportunity to enjoy the facilities we have for you. We look forward to welcoming you back. Kind Regards, Bahia Principe Hotels...

Reviewed 25 October 2013 via mobile

We travelled to mexico with virgin holidays. May I say that the vroom at gatwick and the flight with virgin were fantastic. Plenty of free drink and food. The 10 hour flight flew by with the fantastic entertainment on board but sadly that's where it ends. On arrival we were greeted at the premier lobby and was given a bright...

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Helpful?
3Thank Ukcanary
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First of all we would like to thank you for sharing your comments since the opinion of our guests is a helpful tool to improve even more. It is rewarding that you appreciate the hard work of our staff. Our main goal is to please our guest with our high quality service. Therefore, we are sorry that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $158 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Akumal, Riviera Maya, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
#9 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,459 questions
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over a year ago

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Questions? Get answers from Grand Bahia Principe Coba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor to avoid noise.”
 of 5 bubbles 261dennisc, 28 Mar 2017 | Read review
“Get room close to main entrance or else you have to ride the trolley everywhere”
 of 5 bubbles isaacj520, 27 Mar 2017 | Read review
“If too close to the main complex, music might be an issue if you go to bed early.”
 of 5 bubbles Lespo, 27 Mar 2017 | Read review
“Building 31 in front of the water Park and main pool, train ride, lobby and main buffet.”
 of 5 bubbles Asiangirl78, 26 Mar 2017 | Read review
“We were on a second floor, it would have been nice too if they had hand rails at the villas.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
5 of 5