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Grand Bahia Principe Coba

#13 of 23 Hotels in Akumal
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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13,039 Reviews from our TripAdvisor Community

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Showing 9,305: English reviews
Woking, United Kingdom
Reviewed 11 December 2013

Amazing week at an excellent resort. Food is good, weather is good and the people couldn't be more welcoming. This was our 2nd visit to this resort. Rooms are more than adequate for our needs. Large, comfortable and kept very clean. Other than a suggestion of a possible upgrade of the safe in the room and quieter air-con we have...

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Helpful?
2Thank Fiona306
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Fiona, First of all we would like to express our gratitude for taking time to share your review about your awesome holidays at Bahia Principe Hotels & Resort. We are very happy to know that your highest expectations were fulfilled by the quality of our facilities and the helpfulness that defines our staff. We will share you compliments with...

Hamilton, Canada
Reviewed 11 December 2013

We stayed at the Bahia Principe Tulum years ago and thought this would be similar. The rooms are nice, but the service has been terrible, with the exception of Antiono in the Royal Golden Club, but you can't run a resort on one staff member. Our air conditioning didn't work for the first three days.They let us stay in a...

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Helpful?
Thank trvlbug72
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for the time that you took to share your feedback. We are very happy that you are enjoying your holidays here and that all your family is pleased with the facilities. Your opinion is very important to us. We would like to comment that the areas of opportunity which were described...

Ottawa, Canada
Reviewed 9 December 2013

I took my 85 years young Mum here for a vacation from 26th Nov till 3rd Dec. Aside from the long drive to get there from the airport I found the hotel to be beautiful and very accommodating. My Mum is not very mobile but I found that she had access to everywhere with well planned out ramps access. On...

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Helpful?
1Thank Jan_Sm
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Jan, We are happy to read your review. Thank you very much for your appreciation. It is delightful to read that you enjoyed the facilities and the friendliness of all our staff made you feel at home. We assure you that your observations are very important to us and we will keep working in the improvement of our facilities....

Vancouver
Reviewed 8 December 2013

We went at the end of November mainly because of the travel deal with Transat. This was our second visit at Coba and our fourth on a GBP property. We like our holiday experience at GBP properties and usually choose this brand over other properties. We stayed a week although we did meet other couples who were staying two weeks....

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3Thank retireeVancouver
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, First and foremost, we would like to thank you for sharing your detailed review. It is wonderful to know you had enjoyable holidays at Bahia Principe Hotels & Resorts. It is delightful that you were pleased by all our facilities. Our main aim is to satisfy our guests and make your vacations unforgettable. We are very proud...

Bridgeton, New Jersey
Reviewed 8 December 2013

First didn't do sufficient research. This hotel is 1.5 hours from airport. The airport experience was daunting as no one warned us of the vulchers lurking under signs offering maps and information. These individuals on the surface seemed harmless when in fact they were luring you to different hotels in attempts to convince you to purchase time shares. The same...

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Helpful?
2Thank punchtraveladviser
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you very much for sharing your experience. It is wonderful that you enjoyed our facilities. We are extremely sorry to hear that some of our facilities did not meet with your full approval as we do pride ourselves on guest satisfaction. We apologize regarding the airport and the excursion issues. Even though, they are third parties...

Pictou, Canada
Reviewed 8 December 2013

We travelled to Bahia Principe Coba back last week of April to first week of May. It was an incredible experience to say the least! It was a HUGE resort and we were happy it was. It gave us more to do and see! We were NEVER bored. The kids enjoyed the many pools, the beaches and we all loved...

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1Thank snikib
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you very much for your kind comments about Grand Bahia Principe Hotels & Resorts. Your comments make us keep on doing our best every day. We are glad we fulfilled your expectations and you appreciated the service since our aim is to make our guests feel comfortable. We are looking forward to welcoming you. Receive our...

Hamilton, Canada
Reviewed 7 December 2013

We traveled here in October 2013 with our 2 1/2 yr old. The resort is a little over an hour from Cancun airport, but the included bus transportation was totally fine. As you probably know by know this whole complex is 4 resorts in one. The adults only (Sian Kaan) is north of the highway, while Akumal & Tulum are...

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6Thank itsgeorgie
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for taking time to write your review. Your comments are very kind and they make us feel proud of our effort. We are delighted that you and your family had spent your holidays with us, but the most important is that you really enjoyed your time here since the goal of...

Burlington, Canada
Reviewed 7 December 2013

Never been to a 5 star resort that could care less about its customer. A 5 star resort that did not supply a paid safe for its customers. charge $5. per day. No room slippers or robes. Advertises 6 or 7 ali cart resturants to which you can not get reservations unless eating a 10pm . God forbid you bring...

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7Thank Doreen M
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Doreen, We are thankful for the time you took to share your opinion about your stay with us. We are happy that you had a good time here. We are extremely sorry to hear that our facilities did not meet with your full approval as we do pride ourselves on guest satisfaction. Indeed, the safe has an additional cost....

Burnaby
Reviewed 7 December 2013

Grand Bahia Pricipe Coba is our preferred Mexican destination, this was our fourth visit. Well maintained, resort facilities are wonderful, pools are beautiful and most of all, employees at all levels provide excellent service.

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3Thank Mullerovi
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, Thank you very much for the time you took to write a valuable review of your stay at Bahia Principe Hotels & Resorts. We are honored that we fulfilled your expectations. Knowing that the staff efforts pleased you and we provided you a good service as usual makes us feel proud of our job. Warmest regards, Bahia...

British Columbia, Canada
Reviewed 7 December 2013

I'll start by saying this is only the second time we've stayed at an AI in Mexico..most of the time we rent condos, but needed a chill-out last minute vacation before the chaos of Christmas !...Yes, we did really love the whole aspect of the AI experience, but in spite of the fact that the food was great everywhere...I think...

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2Thank lululemon
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tripadvisor user, We would like to thank you for choosing Grand Bahia Principe Hotels & Resorts. It is a pleasure to read your review about your positive experience. We are pleased to read that you and your family enjoyed our resort and that you appreciate the effort of our staff. We would like to welcome you soon Sending you...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $217 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Akumal, Riviera Maya, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,616 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a ground room with balcony. very spacious and comfortable”
  • beautiful grounds enjoying with family and friends
rosep41, 19 May 2017 | Read review
“Building 24 was close to the main buffet, lobby and pool”
359cheyenneg, 18 May 2017 | Read review
“Ask for a pool view it's close to everything.”
  • The view from our 2nd story room
  • Our king size bed
vittetoeEMT, 17 May 2017 | Read review
“ask for a room close to the lobby”
goodluck456, 17 May 2017 | Read review
“All villas have 3 floors; therefore, if you have a choice, take the 3rd. A good breeze and no mosquitoes in the evening.”
Kurt_J_Nickel, 17 May 2017 | Read review
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