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Grand Bahia Principe Coba

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#11 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,782 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Coba
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Showing 9,123: English reviews
London, Canada
Reviewed 6 June 2013

My family and I spent 10 days at the Pincipe Coba from May 26 - June 5. The Staff here are 2nd to none! Very friendly and very accommodating. The grounds are very well kept and there is an abundance of pools and bars. With that being said, some of the rooms had an extremely strong musty smell. Coba is...

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Helpful?
1Thank Steve S
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Steve, It is a delight for the Grand Bahia Principe Riviera Maya team, to know that you were pleased with our hospitality and spirit of service and our Animation team performances. Furthermore we are very sorry that we have not fulfil your expectations, we have send your observations to our management board, so that they can consider your comments...

Strood, United Kingdom
Reviewed 6 June 2013

Well what can i say, I will start with the ground floor staff here (cleaners, restaurant, grounds people bar staff etc are the nicest friendliest people I have ever met) So here is our story. Booked holiday through thomas cook, who we will never use again, when booked I requested a little bit of fruit and a bottle of wine...

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Thank Jon C
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Jon, Thank you for taking part of your time to share your experience with us, we are very sorry to read that you we did not approach your honeymoon expectations, please be assured that we have addressed your letter to every manager in order to take measures as we always strive for excellence in service. We would like to...

Riverview, Canada
Reviewed 6 June 2013

First off I just want to say I have no idea what resort the people with the negitive reviews are staying at, but it sure is not here. With that said and out of the way, This resort rocks I have stayed at many AI in the area, and this is by far one of the best. I amnot one...

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6Thank Sonkaya
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Sonyaka, First of all we would like to express our gratitude for your had chosen Grand Bahia Principe Coba for your recent visit to the Riviera Maya, it is always a pleasure to know that we have fulfil our guest expectations, please be sure that we will transmit you lovely words with all the members of our great team....

San Antonio, Texas
Reviewed 5 June 2013

I took my family (5 adults) on this trip in May after researching TA reviews. I have been to all inclusive resorts the last 3 years in this area and this is the most disappointing. The buffet food was bland with minimal diversity. Bell and House keeping service was excellent but front desk service was poor. We had 3 rooms...

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2Thank Harvey G
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Harvey G, First of all we would like to thank you for had chosen our Resort for your family holidays. We would like to take the opportunity to apologies again, we are very sorry that even after the effort of our Guest Service and one of ours Reception Managers we could not fulfil your expectations. We would like to...

Reviewed 5 June 2013

Just returned from a week at this resort. My parents and other family had stayed here before so we knew what to expect. I believe the quality is going down hill at this resort. I believe they are aware of this as the have currently banned the trip advisor website from the wifi on the resort!! We wanted to check...

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4Thank 8,572
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "8572", First of all we would like to rectify the apology ofter for our Food&Beverage Manager during your conversation with him, regarding the inconvenient in Le Gourmet. We have already discuss all your observations about the service in the Buffets and Restaurants, we always appreciate the comments from our guest to improve the quality of our service. We would...

Denver
Reviewed 4 June 2013

I'm sure Grand Bahia Principe Coba is similar to the other all inclusive resorts in the Riviera Maya area. So the distinguishing feature comes down to service, and that's where they fell down - big time! Our family of 4 arrived, and we were given a Jr. Suite with one king bed. Wouldn't you think based on the number of...

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3Thank LaDonna B
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "Ladonna B", Thank you very much for taking part of your time to share here in Tripadvisor your comments from your recent stay here in Grand Bahia Principe Coba. We are truly sorry to read that we could not approach your expectations. Furthermore we have already discuss your observations with our management board. Please not that the location or...

Blackpool, United Kingdom
Reviewed 4 June 2013

Absolutely amazing! Do not even hesitate to book this hotel, you will not regret it!!! Best holiday ever, and the most beautiful and impressive hotel we have ever been to. We got a private transfer which I would definately recommend, takes about an hour, whereas the shared shuttle can take upto 2 hours! When we arrived we were completely taken...

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8Thank steph-c24
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Steph, Thank you very much for sharing your experience and recommendations from your visit to the Riviera Maya, but particularly for choosing Grand Bahia Principe Coba for you stay, it make us really happy to read all your nice comments, but special to know that you have new friends. We are sure that your feedback will be useful for...

Reviewed 4 June 2013

We have visited many other all inclusive resorts in various parts of the world, we have also previously been to GBP Jamaica too. This was by far our best experience overall and in terms of value for money, destination and quality. As a package holiday from the UK with Virgin Holidays, you could not really beat it @ around £100...

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11Thank Smurfy71
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "Smurfy71", It is a delight for us that you and your family decide to stay here in the Grand Bahia Principe Coba, for your recent 9 days visit to the Rivera Maya, we are happy to know that you start to enjoyed our service before your arrival and that you and your family were pleased with our 3 hotels....

Vancouver
Reviewed 4 June 2013

My husband and I spent a week at this resort. It was our first time in Mexico and first time at an all inclusive resort. This place exceeded our expectations! The food was great (not repetitive at all!), the pools awesome, the beach was fantastic (not too far away or too rocky either!), and the staff was stellar! The room...

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5Thank sid82
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Sid, First of all we would like to thank you and you husband, for choosing our resort of your very first time in Mexico and in an all inclusive package, we feel very honored and happy that we have fulfil your expectations. It is one of our main objective and it make us proud of all the members of...

Reviewed 4 June 2013

We have been to GBP Coba twice. The first time was for our honeymoon in 2011, it was a great time. We liked it so much that we returned again in 2012 for our anniversary. The rooms were clean, we requested to be at a quite place, and we had no problem with noise on both stays. Coba is not...

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Helpful?
4Thank wwjwenjing
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "wwjwenjing", First of all we would like to express how much we appreciate that you had chosen Grand Bahia Principe Coba, for your special occasions, it is always a pleasure to know that we approach the expectations of our guest, it will be a pleasure to welcome you for your third visit to your new Rivera Maya home, thank...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $158 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Akumal, Riviera Maya, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 On the Beach Hotel in Akumal
#9 Spa Hotel in Akumal
#9 Top resorts Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,436 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a second floor, it would have been nice too if they had hand rails at the villas.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“unit 21 is very close to main buffet, kids waterpark and the kids club!”
 of 5 bubbles LucyS969, 23 Mar 2017 | Read review
“Go to Tulum”
 of 5 bubbles 358shannonm, 22 Mar 2017 | Read review
“Block 28 is close to 24hr snack bar and pools”
 of 5 bubbles cjmk37, 21 Mar 2017 | Read review
“Try to ask for a room close to the lobby”
 of 5 bubbles rspringer72, 20 Mar 2017 | Read review
5 of 5