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Grand Bahia Principe Coba

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#11 of 23 Hotels in Akumal
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,782 Reviews from our TripAdvisor Community

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Showing 9,123: English reviews
Reviewed 29 April 2013 via mobile

My husband and I just stayed April 16-23rd. We stayed in the Coba Complex. The Upgrade to Royal Golden was not worth it. They said we got a safe for free, it BS. Robes, who cares, slippers that don't fit, this is so Air Transat can get more $ out of you. Everyone gets free Wifi in the lobbies. Everyone...

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Helpful?
2Thank 2gd4you
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear "2gd4you", We are very content to that you and your husband had a wonderful stay here in Grand Bahia Principe Coba, comments like yours are a useful tool to keep improving our services and team work. It will be a pleasure to communicate your nice words to Margarita in the Spa, Maribel at the Housekeeping Department, they will be...

Ottawa, ON
Reviewed 28 April 2013

Just got back from an amazing 6day/7night visit to Coba. I would have rated this a 5* but there were a few issues we had during our stay, the first was being given a room that had a broken refrigerator. We mentioned it the first night, and they said we couldn't change rooms until the next day. The next day...

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3Thank Calina2502
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Calina, What a detail review thank you very much for taking part of your time to post your opinions, observations and recommendations here in Tripadvisor, we are sure it will be useful for the future travellers, for us it certainly it is as we are always looking forward for excellency and the comments like yours help us to improve...

Sterling Heights, Michigan
Reviewed 28 April 2013

This is a 5 star resort that serves 2 star food and drinks to its visitors my 2 year old daughter got sick from spaghetti with bad meat sauce my father in-law almost vomited after eating ham and cheese omelet the ham smelled expired, we called in for room service to order breakfast to check out at 6:30 am we...

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5Thank Fred C
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Fred C, I would like to apologize for the inconvenience you encountered during your stay at Grand Bahia Principe Coba. It is quite concerning when our guests express their expectations were not met. In regards to the quality of the food and drinks, for years Grand Bahia Principe Coba has worked with the Cristal Food and Safety company "Check...

Calgary, Alberta, Canada
Reviewed 28 April 2013

We had one of the best family trips we ever had from check in to check out. The Resort is huge and has something for everyone. The food was amazing including the buffet. The only downside is its an hour and half bus ride from the airport. Over all I would highly recommend this trip to anyone.

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2Thank Curtis S
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Curtis S, We really appreciate that you share with us your nice appreciation; about our Resort. It is our goal to keep our guests happy and knowing that with you we did it, it makes our work worth it. We hope to welcome you again soon and please be sure that we will transmit your satisfaction to all the...

Reviewed 28 April 2013

This resort was a great experience! I would return here in the future for sure! The resort is huge and there is plenty to do! Tuns of pools tuns of bars and restraints! All of the restraints are extremely delicious! Be warned the steps entering all of the pools are know to be a little slick so be careful entering...

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Thank Jrod45
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Jrod45, We are grateful for your beautiful comments, we are sure that your recommendations will be useful for the tripadvisor community. The opinions of our guest are really important for us, we will share yours with all the members of the Grand Bahia Principe Team, we are looking forward to welcome you again soon. Best Regards, Ilse Saldaña Public...

Cambridge, Canada
Reviewed 28 April 2013

Just got back from a week stay and would highly recommend staying a minimun of 10. Such a beautiful resort with so much to see and do for the whole family. A real family resort if you have little ones. Want to bring the rest of my family and grandchildren. Amazing food, and so much of a variety to choose...

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3Thank PetraCoppen
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear PetraCoppen, We are very happy to read that you have an unforgettable holidays here in Grand Bahia Principe Coba, we are very proud to read that you were pleased with the kindness of the members of our team, it is our main objective to make our guests holidays the more fun and relax as possible, we are happy that...

Calgary, Alberta, Canada
Reviewed 28 April 2013

Beautiful grounds, great buffet, great a la carte restaurants. Trolleys between resorts are great and the lobby lounge was a great place to relax and get out of the sun. Only complaint is the beds and pillows. Beds were hard as a rock and the pillows were flat as a board. We did order more pillows which arrived on day...

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2Thank Tina O
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Tina, Thank you very much for letting us know what you and your family had a great stay during your recent visit to Grand Bahia Principe Coba. It make us proud of our team work knowing that you were pleased with our facilities, grounds, services and the hospitality of our crew, but particularly that all that helped to you...

London
Reviewed 27 April 2013

I'll try to keep this brief but so much to say it won't be easy! Arrived at the hotel exhausted after a 10 hour flight plus airport security etc!! Unfortunately no welcome drink but apart from that all was good. The rooms are big, the double beds are super king size and the balcony was lovely with a view of...

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1Thank Ronnie-Gary
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Ronnie-Gary, We feel very honored that you and your stepdaughter choose Grand Bahia Principe Riviera Maya, for your double special day, it is a delight to read that you have an excellent holidays, enjoying our facilities and services, but particularly because you have a beautiful wedding. With pleasure we will transmit your nice words and thanks to Jazmin, she...

Calgary, Canada
Reviewed 27 April 2013

We just came back from our vacation, and we LOVED it!! Thanks to Privilege Club for their great service of excellence, beautiful people, the friendship, and the professional service that they gave. Its stunning place we give them 5 Stars. Thanks to Meluska for great care and attention, she is recommend to get in contact for future vacation trips. R.E

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1Thank Ricardo e
PrivilegeClub, Manager at Grand Bahia Principe Coba, responded to this review

Dear Ricardo, On behalf of Privilege Club, thank you for taking the time to write this kind review of your recent vacations at Grand Bahia Principe Coba. It is heartening to know the Privilege Concierge was able to assist you in creating such wonderful experiences and we'll be sure to pass down your comments on Miluska. We are also thrilled...

Fredericton, Canada
Reviewed 27 April 2013

I went to Gran Bahia Principe Coba with five relatives at the end of March 2013 (ten-day stay) and I would go back without hesitation. All in all, I was very impressed by the Coba and the other two resorts I visited (Tulum and Akumal). Everything was clean and well maintained. The staff was friendly, attentive, patient, resourceful... we could...

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Helpful?
Thank Travelgirl28_03
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Travelgirl28_03, Thank you very much for posting a detail review and pictures of your and your family 10 days experience during your stay in March here in Grand Bahia Principe Coba, we are sure your tips and recommendations will be very helpful for the future travellers. It is always rewarding to know that our guest and their families have...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $220 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Akumal, Riviera Maya, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Spa Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,440 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a second floor, it would have been nice too if they had hand rails at the villas.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“unit 21 is very close to main buffet, kids waterpark and the kids club!”
 of 5 bubbles LucyS969, 23 Mar 2017 | Read review
“Go to Tulum”
 of 5 bubbles 358shannonm, 22 Mar 2017 | Read review
“Block 28 is close to 24hr snack bar and pools”
 of 5 bubbles cjmk37, 21 Mar 2017 | Read review
“Try to ask for a room close to the lobby”
 of 5 bubbles rspringer72, 20 Mar 2017 | Read review
5 of 5