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Grand Sirenis Riviera Maya Resort & Spa

15,119 reviews
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Traveller (15630)
Pool & Beach (4007)
Storyboard
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,652 reviews)
“mayan beach”(381 reviews)
“health bar”(253 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (15,119)Write a Review
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12,336 results
Traveller rating
5,808
3,945
1,655
540
388
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LanguageEnglish
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5,808
3,945
1,655
540
388
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All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the wallfisha la carte restaurantsfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetjuice barspider monkeys
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1 - 5 of 12,336 reviews
Reviewed yesterday

My boyfriend and I came here in October 2017. This was the first long haul we've done together. After reading some reviews, we were quite anxious about coming here. The check in was quite quick, they tell you everything you need to know. The wifi...More

1  Thank KieraPollard
Hotel's Favourite
Reviewed 31 August 2017 via mobile

My family and I, six of us stayed at the Grand Sirenis Riviera Maya Resort and Spa for two weeks in early February 2017. We had a grand time. We had adjoining rooms and the accommodations were excellent. The cleaning staff were very thorough keeping...More

49  Thank hwy61south
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 2 September 2017

Hola hwy61south, Thank you for coming to the Grand Sirenis Riviera Maya Resort & Spa. We fell so happy to read that you have enjoyed yourselves. We are happy to know that you had chance to enjoy our services and facilities and especially that you...More

Reviewed yesterday

We were at the Grand Sirenis for 2 weeks. the hotel looked really nice upon arrival. The rooms looked nice when you first walk in, but then you go into the bathroom and that thought goes away. The tub should be replaced. very old. The...More

1  Thank MamaT115
Reviewed yesterday

I have been to the Grand Sirenis Resort 2 times previously, and have loved it. but this time has 100% been my favourite trip of all time! My family (20 people including myself) went on this trip as a 50th anniversary gift for my grandparents....More

2  Thank Krishna K
Reviewed yesterday via mobile

I have just arrived back from a 2 week holiday with my husband, all I can say is wow ! From check in till check out we had such an amazing experience, all the staff were so dedicated and enthusiastic all the time, we literally...More

5  Thank lauminime
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$183 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15630)
Pool & Beach (4007)
Room & Suite (1943)
Dining (1054)
Amenities (270)
Family and Play Areas (175)
Business Centre & Event Rooms (44)
Questions & Answers
Ask a question
Frankie A
19 February 2018|
Answer
Response from Curtis M |
12 👍🏼
2
Votes
Larraine T
19 February 2018|
Answer
Response from kirstydunfermline | Reviewed this property |
Maybe another hotel...... No safes are not free
0
Votes
Rellex
18 February 2018|
AnswerShow all 4 answers
Response from sktngirl | Reviewed this property |
Check to see if you are in the Riviera Maya section or Mayan Beach section. It should say the name of the section you booked right after Grand Sirenis in your booking info. Look online for Grand Sirenis resort maps and... More
0
Votes
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1234561195
Room Tips
"High rooms with a jungle view are best if you want to see wildlife - monkeys, toucans etc."
Read review
"Best views block 1 and 2"
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"Buildings 14 and 15 are very close to the main pool and steakhouse, and also seconds away from the..."
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"Rooms facing away from the pools are quieter. Ground floor rooms echo all noise from outside badly so take..."
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