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Grand Sirenis Riviera Maya Resort & Spa

02/07/2017 03/07/2017
1 room 2 adults 0 children
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Grand Sirenis Riviera Maya Resort & Spa
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11,194 Reviews from our TripAdvisor Community

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Showing 9,084: English reviews
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Reviewed yesterday NEWvia mobile

We have just returned from the grand sirenis mexico having spent 2 amazing weeks their. Firstly can i ask people to try this hotel and dont be put off by others negative comments as The staff cant do enough for you and the place is really fantastic for the price you pay. We stayed in a upgraded room which is...

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1Thank kieranalan
Sarnia, Canada
Reviewed yesterday NEW

My fiance and I traveled to the Grand Sirenis Mayan Beach in April 2017. It was a week long vacation. Overall, I would say based on all of my all inclusive resort experiences, this resort is middle of the road. Nothing too fancy, but certainly not the worst option out there. Based on what I paid, I would have hoped...

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Thank AmyS1983
Chichester, United Kingdom
Reviewed yesterday NEW

Just came back from spending 10 nights here as a couple. It was an absolutely incredible holiday but I will be honest there were a couple of things that I wanted to pass on to look out for when travelling. Firstly Thomson were so helpful throughout the whole process from Gatwick and back. Arrival went smoothly, yes it took a...

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1Thank 856hannah
England, United Kingdom
Reviewed yesterday NEW

Great hotel setting, wonderful staff, food varied and good, large hotel getting around did not bother us. Rooms scabby on ground floor and extremely noisy all hours, have to pay extra for safe and internet?? first I have come across!! Biggest let down is the 'members' (not the people but the way they are treated so differant to rest of...

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3Thank Tobyt61
Reviewed 2 days ago NEWvia mobile

Arrived here on the 14th may for our wedding anniversary after a previous visit 2 years before when every thing was perfect. The room allocated 2022 seemed perfect even though a little outdated and in need of refurbishment . After a couple of days our tea and coffee tray stopped getting filled up and we had to keep calling reception...

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2Thank Mark L
Reviewed 2 days ago NEWvia mobile

I stayed at grand sirenis with my partner for two weeks. After reading reviews and speaking to three separate people who had been to this hotel we thought we were going to have the most perfect two weeks. Reviews and friends had both said service and staff were amazing. This was not the case, either the staff do not treat...

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2Thank 1jem1
Clacton-on-Sea, United Kingdom
Reviewed 2 days ago NEW

I have just arrived back here from a 2 week stay with my mum and step dad we went for mum's 50th birthday and my step dad's birthday. I have the worst holiday blues I've ever had before! This resort was perfect we had the most memorable holiday which we could not fault atall and this was all down to...

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Thank Kirsty H
Greeley, Colorado
Reviewed 2 days ago NEW

This was probably our 4th time to visit the Grand Sirenis in the Riviera Maya. One of the biggest draws to this resort is the snorkeling right off the shore. You don't have to take an excursion to see lots of fish. The resort has added a new water spa and a dolphin tank. The spa has all kinds of...

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Thank ohnils
rossland, bc
Reviewed 3 days ago NEW

We enjoyed this resort. It seemed too big at first but it became easy to find our way around after a day. Three of the evenings we were allowed to book into a specialty restaurant. We had a lot of fun in the Mexican restaurant. Ainer, the maitre'd, gave excellent service and was very funny. The general buffet supplied loads...

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1Thank artgoddess
england
Reviewed 3 days ago NEW

Arrived after long flight and transfer to be greeted at Reception with 'do you want to upgrade your room for £240?' (had we not already paid enough for this holiday) then we were told £50 if we wanted a safe and £35 if we wanted to use the internet appaulling!! despite sending email for room requests weeks before none of...

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3Thank jacksonYork

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02/07/2017 03/07/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Km. 256.3 | Zona Costera, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $228 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
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Also Known As:
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Romantic Hotel in Akumal
#10 Family Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
#11 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travellers.
2,796 questions
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Newcastle upon Tyne, United Kingdom
11 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms very noisy”
Tobyt61, 26 May 2017 | Read review
“Old rooms had ocean views=extra $ Newer rooms were modern but no view. Make sure older rooms have working A/C”
artgoddess, 24 May 2017 | Read review
“do not get a ground floor room as buggies keep you up late at night and early morning pulling up.”
jacksonYork, 24 May 2017 | Read review
“Naab block has a sea view and is close to everything”
holliegreen97, 24 May 2017 | Read review
“we quite enjoyed the main floor rooms. we had room 2109 and everything worked in the room and close to the beach and pools and main buffet”
eveline_4u, 23 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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