We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Sirenis Riviera Maya Resort & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Sirenis Riviera Maya Resort & Spa
Grand Sirenis Riviera Maya Resort & Spa
Panoramas (18)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

10,714 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 8,673: English reviews
Start your review of Grand Sirenis Riviera Maya Resort & Spa
 Click to rate
Reviewed yesterday NEW

My husband and I are currently staying here. This is our first time in Mexico and I have to say this resort is amazing we are staying in room 1646 everybody is lovely really friendly and helpful our concierge Rubén and Johnthon are very helpful and very happy to help you out room is cleaned to a very high standard...

 Report
Helpful?
3Thank ashtreefish
Reviewed yesterday NEW

We travelled with 7 adults and 8 kids and everyone loved Sirenis. We upgraded to an ocean view room and it was WELL worth it. Our location was directly by the pool and steps to the ocean and lazy river. Perfect for the kids! We ate lunch everyday at the beach grill which was fantastic. Grilled pineapple 5stars. Our only...

 Report
Helpful?
4Thank Charene L
Telford, United Kingdom
Reviewed yesterday NEW

Hi, I have a question I'm hoping someone can help with. I will be staying in the Grand Sirenis in a few weeks and I'm wondering if anyone can tell me how I could watch a football match that will be starting at 07:30 local in the resort? Would it be on in the room if being shown on Sky?...

 Report
Helpful?
2Thank Francis P
Sarnia, Canada
Reviewed yesterday NEW

We booked in on February 5th to 19th, 2017. This was our 2nd time at the resort. This is a 4* resort unless you are a “family member” which would be a 5* i.e.: rooms, top shelf drinks, activities for family members only i.e.: party on the beach, designated areas. The transport from the airport is just over an hour....

 Report
Helpful?
3Thank Piceee
North Yorkshire, United Kingdom
Reviewed yesterday NEWvia mobile

Amazing Hotel Overall, clean big rooms, great bars and drinks, good restaurants, great buffet selection with a good Mexican selection, great pools with something for everyone from rowdy to chilled and best of all, big sea turtles, rays and schools of colourful fish right on the beach at the resort. Having spent 2 weeks at the Grand Palladium (the next...

 Report
Helpful?
6Thank east47
Chicago, Illinois
Reviewed 2 days ago NEW

Just got back from our stay at Grand Sirenis (8 of us). This was my husband's and my first trip to Mexico. Let me start with the pluses because there's more of them: beautiful resort, kept so clean. I love how much the resort is into conservation!! So many wild animals around, I loved that. They kept all the original...

 Report
Helpful?
4Thank Tanya B
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Tanya B, First of all, I would like to thank you for taking a moment of your time to share your review on Trip Advisor. It is really important for us to receive positive feedback as yours, and I am glad we were able to exceed your expectations during your recent stay at our resort. I am much honored...

London, United Kingdom
Reviewed 2 days ago NEW

The hotel didn't action any of our requests that we emailed them before we arrived. On arrival at check-in, we weren't even offered a drink after a 10 hour flight and subsequent transfer. At check-in, the up-selling started, as we were invited to pay a further £100+ to upgrade to a newer room when we had already spent the best...

 Report
Helpful?
Thank chr1sd
Liverpool, United Kingdom
Reviewed 2 days ago NEW

Everything was great with this hotel, but sadly there were some issues that changed our opinion. Check in was great. We decided to take advantage of the upgrade when offered. This was the first issue. It was £450.00, the staff member said that safe and wifi comes free with the upgrade so we agreed. Not just because of that, but...

 Report
Helpful?
2Thank Galactica83
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Galactica83, Many thanks for your review and for having chosen Grand Sirenis Riviera Maya for your previous vacation. I am glad to know that you had a good time in our property, especially enjoying the friendliness and excellent service of our staff. I am sure Clara and Magaly will be very proud to be part of your best memories!...

Swift Current, Saskatchewan, Canada
Reviewed 2 days ago NEWvia mobile

I have no clue how anyone could rate this resort as terrible?? The bus ride from the airport was 1hr 20 min which seemed rather long but the resort was well worth it. We just returned home from a wonderful week at the Grand Sirenis. We are lucky enough to have been able to go to Mexico the last 7...

 Report
Helpful?
3Thank Jill A
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Jill A, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had a great vacation at Grand Sirenis Riviera Maya. I am flattered to know you had an unforgettable time at our property; every guest is special to us, and I am happy the efforts and dedication of our staff...

B.C. Canada
Reviewed 3 days ago NEW

Well, for the first time in 7 trips to the Mayan Riviera, we returned to the same resort...and we were not disappointed! (Jan. 26-Feb 6) The Grand Sirenis Rivera Maya has changed somewhat in the past few years and they continue to get better. The reason we chose to revisit this resort is that it offered good value compared to...

 Report
Helpful?
21Thank coolnorth
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi coolnorth, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had once again a great vacation at Grand Sirenis Riviera Maya. I am very glad reading how much you enjoyed the beauty of our grounds and cleanliness and comfort of your room, as well as our stunning beach and the...

11,645 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (10833)
Viewed
Pool/Beach Area (2590)
Viewed
View from Room (266)
Viewed
Hotel & Grounds (2437)
Viewed
Family/Play Areas (121)
Viewed
Dining (628)
Viewed
Room/Suite (861)
Viewed
Bathroom (139)
Viewed
Business Centre/Function Rooms (37)
Viewed
0:46
Videos (15)
Viewed
Other (3739)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (767)
Viewed
Amenities (270)
Viewed
Beach (40)
Viewed
Junior Suite with Ocean View in Mayan Beach (87)
Viewed
Main Pool (52)
Viewed
Mayan Beach Pool (42)
Viewed
Relaxing Pool (31)
Viewed
Dining (185)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (41)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
8.6 km away
Grand Bahia Principe Coba
7.6 km away
Grand Bahia Principe Tulum
11.5 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,844 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Grand Palladium White Sand Resort & Spa
8.4 km away
Luxury Bahia Principe Akumal Don Pablo Collection
39.4 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 211 in Playa del Carmen
2,782 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $275 - $833 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Hotels.com so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Top resorts Hotel in Akumal
#10 Family Hotel in Akumal
#10 Spa Hotel in Akumal
#10 Romantic Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Luxury Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travellers.
2,492 questions
Ask a question
Newcastle upon Tyne, United Kingdom
8 months ago

See all questions (2492)

Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, far away from the theatre”
 of 5 bubbles chr1sd, 27 Feb 2017 | Read review
“Our room was quiet and we were at 1838 and a good location but no ocean view they say it is but noway don't pay the extra money”
 of 5 bubbles hockeymomwebb, 25 Feb 2017 | Read review
“top floors quieter.”
 of 5 bubbles cougarr66, 24 Feb 2017 | Read review
“We stayed in building 22... decent walk to one of the pools with an ice cream bar.”
 of 5 bubbles Miszty13, 21 Feb 2017 | Read review
“Insist on being on the 2nd or 3rd floors!”
 of 5 bubbles JMDB999, 21 Feb 2017 | Read review
5 of 5