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28/01/2018 29/01/2018
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    Grand Sirenis Riviera Maya Resort & Spa

    Carretera Federal Cancun-Tulum, Km. 256.3 | Zona Costera, Akumal 77780, Mexico
    011 52 984 875 1700
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    28/01/2018 29/01/2018
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    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$252/night.

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    US$256
    US$223
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    Traveller (15416)
    Pool & Beach (3971)
    Storyboard
    Overview
    • Excellent50%
    • Very good31%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lazy river” (2,621 reviews)
    “mayan beach” (378 reviews)
    “health bar” (249 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (14,985)
    There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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    11 - 15 of 12,219 reviews

    Reviewed 3 days ago via mobile

    Having booked this all inclusive pretty last minute, I was instantly impressed when driving into such a grand resort. You could quickly tell it was well looked after, the grounds are so pretty. We arrived earlier than the check in time at 11am, and were...More

    12  Thank kjrbeck33
    Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

    Hola kjrbeck33, We are glad that you had an enjoyable stay with us and we would like to thank you for sharing your positive review. I want to take this opportunity to apologize for any inconvenience you experienced with your concierge during your stay. Please...More

    Reviewed 3 days ago via mobile

    Went for Christmas and new year. Lovely clean hotel. Staff amazing and friendly and always there to help. Rooms lovely. Our cleaner was amazing and did a fab job everyday. Food lovely in the restaurants. Loved the lazy river, pool parties and coffee shop. New...More

    3  Thank ajwa1000
    Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

    Hola ajwa1000 In the name of all the Grand Sirenis Riviera Maya, we want to express our gratitude for contribute with this amazing review. It is a pleasure to know that you enjoyed so much the time spent at our hotel. Thanks for appreciated the...More

    Reviewed 3 days ago via mobile

    Firstly we stayed in a superior junior suite so cannot comment on the other rooms. Our room was spacious, clean and modern. The mini bar was mostly fully stocked daily. We required a travel cot and upon our arrival asked for one and it arrived...More

    7  Thank m0rgank
    Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

    Hola m0rgank, We are happy that you enjoyed all the great services, facilities and staff that we offer in Grand Sirenis Riviera Maya. We would like to thank you, on behalf of every employee at the Grand Sirenis Riviera Maya. Please do not forget that...More

    Reviewed 3 days ago

    Ten family members stayed at the Grand Sirenis Jan. 5 - 8, the most awesome vacation. Grandkids ages 4, 6 and 8 loved it!! The Kid's Club couldn't have been better and the staff Karina, Aline and Fernanda were amazing, the kids couldn't wait to...More

    2  Thank Heather L
    Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

    Hola Heather L, What a nice review, we are pleasant to know that you had an enjoyable stay at our property and thank you very much for sharing your thoughts here with others. Nothing makes us happier than reading that our team provided you with...More

    Reviewed 3 days ago

    We booked a 7 day Air Canada Vacation Package at this Resort in the Superior Junior Suite. Upon Arrival we were offered an "upgrade" from Mayan Beach Junior Suite to the Riviera Maya Superior Suite. I showed the front dest staff that we had a...More

    2  Thank maritimegal45
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$183 - US$391 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Akumal
    • #9 Romantic Hotel in Akumal
    • #9 Top resorts Hotel in Akumal
    • #11 On the Beach Hotel in Akumal
    • #11 Luxury Hotel in Akumal
    • #11 Spa Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 948
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, HotelPower, Priceline, Hotels.com, Hotwire, HotelsforEveryone, Evoline ltd, getaroom.com, Cancelon and HotelQuickly so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Sirenis Riviera Maya Hotel And Spa ,
    • Grand Sirenis Riviera Maya Hotel Akumal ,
    • Grand Sirenis Riviera Maya Akumal ,
    • Grand Sirenis Mayan Beach ,
    • Grand Sirenis Mexico ,
    • Gran Sirenis ,
    • Sirenis Riviera Maya ,
    • Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
    Add Photo Photos
    Traveller (15416)
    Pool & Beach (3971)
    Room & Suite (1701)
    Dining (1050)
    Hotel & Grounds (8808)
    Bathroom (213)
    Family and Play Areas (172)
    Business Centre & Event Rooms (44)
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    Ask a question
    Questions & Answers
    50mikey
    17 January 2018|
    Answer
    Response from Brendan D | Reviewed this property |
    Hi! You get a frree hour each day. They say you have to be in the main lobby for it work, but we were able to get it in our room. I believe it worked out to be about $50 CAD for the week if you wanted to purchase it. It can... More
    1
    Vote
    Mommaneedsavacation
    17 January 2018|
    Answer
    Response from JohnandCo | Reviewed this property |
    This depends on demand! If they are very under-occupied, you can apparently get an upgrade for free and everyone negotiates; we were offered a half price deal, but settled on the standard room. Remember to check the cost of... More
    1
    Vote
    Kristen C
    17 January 2018|
    AnswerShow all 3 answers
    Response from cougarr66 | Reviewed this property |
    they have there own water system. we have never had a stomach issue during 8 stays using tap water for bathing or brushing teeth. they do provide a jug of water. if you can, grab or bring smaller bottle for convenience.
    0
    Votes
    Room Tips
    "try to get an updated room."
    Read review
    "Try to get a room that has an etched glass cover over the bathroom wall opening."
    Read review
    "We had a room near the front lobby, it was a bit noisy but never bothered us. If you want quiet be prepared..."
    Read review
    "pay for the room upgrade"
    Read review
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