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Grand Sirenis Mayan Beach Resort & Spa

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Grand Sirenis Mayan Beach Resort & Spa
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2,675 Reviews from our TripAdvisor Community

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Showing 2,232: English reviews
Reviewed 1 week ago

Someone wanted to know the rate for wifi at Grand Sirenis Mayan Beach Resort & Spa. Here are the rates : 15mins 30 pesos 30 mins 55 pesos 1 Hr 75 pesos 1 Day 205 pesos 1 Week 545 pesos 2 Weeks 665 pesos

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Helpful?
3Thank Farouk D
Reviewed 1 week ago via mobile

Went here and somewhere I would defiantly recommend, the hotel is beautiful, and the staff are really nice, the bar men, Clementine, Samuel and Angel were great, made fantastic cocktails ! The Japanese restaurant was a particular favourite.

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Helpful?
1Thank Ryan S
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Ryan S, On behalf of the Grand Sirenis team, I would like to thank you for taking the time to share your review with us and all other TA readers. Nothing puts a bigger smile on our face than knowing that our guests experienced a beautiful and unforgettable experience in our resort, especially reading that the amiability and excellent...

Crawley, United Kingdom
Reviewed 2 weeks ago

Do not let the size of this resort but you off, it has loads of places to just go and Chill .The beach does take some negotiating to get over the rocks, the best place we found was next to the Life guards chair,Do watch out for the raccoons and others critters who will happily steal your beach bag if...

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Helpful?
Thank Sherwood54
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Sherwood54, I am grateful for your positive review published on Trip Advisor, It is really important to us to receive positive feedback as yours, and I am glad to know that we exceeded most of your expectations during your recent stay at Grand Sirenis Riviera Maya. Please be assured that I have shared your feedback with the rest of...

Vancouver, Canada
Reviewed 2 weeks ago

We spent a week at the Grand Sirenis Mayan Beach Resort. Overall the experience was great. The resort is very large well situated within the environment and beach. Guests with mobility issues should request a room close to the facilities as distances between facilities can be large. The rooms were very large and immaculate and the cleaning staff did a...

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Helpful?
Thank Peter4657
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Peter4657, Many thanks for your review and for having chosen Grand Sirenis Riviera Maya for your vacation. We always appreciate our guests' contribution, suggestions and comments which help us find out about their preferences and help us to improve our services for you and future guests, I have taken the proper notes about the areas of improvement and passed...

Niagara
Reviewed 2 weeks ago

Our First Trip to Mexico was very nice This Resort is large but it is laid out well . Quite a bit of walking although you can take the shuttles but we found them a bit of a pain . Food is good , wings at the Beach Bar/ Grill are very good . All staff are friendly and helpful...

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Helpful?
Thank caramarNiagara
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi caramarNiagara, I really want to thank you for the positive impressions you have published about your recent stay at our resort; I am sure this has helped many travelers from Trip advisor community to confirm that our Grand Sirenis Mayan Beach is the perfect resort for their vacation. It is very rewarding to read how much you loved your...

Reviewed 2 weeks ago

Although the sofa bed wasn't very confortable, this trip has been an amazing one. Dad needed some rest and did nothing but tanning and reading. Mom was a bit more active and teenagers participated to the many activities around the main pool. We ESPECIALLY want to thank MIGUEL DEARA, who took some awesome care of us at breakfast and lunch....

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Helpful?
1Thank Daniel T
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Daniel T, Thank you for sharing your previous comments about your recent holidays at Grand Sirenis Riviera Maya. I am pleased to learn that your stay at our resort met your expectations. The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. It makes me extremely happy...

EDMONTON
Reviewed 3 weeks ago

We were at the resort Nov 1-15 it was a great experience our room was ocean view, we enjoyed the lazy river and all the fish swimming around our feet just off the beach. Dinners at the restaurants were very good, we spent a lot of time at the pool, loved the hydro therapy at the spa, our concierge Alan...

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1Thank SYLVIA H
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi SYLVIA H, Thank you for having chosen Grand Sirenis Riviera Maya for your recent vacation. I am glad that you had an enjoyable stay with us and I would like to thank you for sharing such a wonderful review. It is really important to us to receive positive feedback as yours, and I am happy to know you enjoyed...

Reviewed 3 weeks ago

Just got back from a week at this resort. Spent most of it by their fantastic pools, within reach of the pool bar. Diego did a great job keeping the drinks full. We would recommend bringing or buying your own cup as we did notice the servers quickly rinsing their reusable cups and quickly throwing them back into circulation. Not...

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Helpful?
1Thank Michael N
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Michael N, Many thanks for your review and for having chosen Grand Sirenis Riviera Maya for your vacation. We always appreciate our guests' contribution, suggestions and comments which help us find out about their preferences and help us to improve our services for you and future guests, I have taken the proper notes about the areas of improvement and...

Victoria, Canada
Reviewed 3 weeks ago

We are Sirenis Premium Travellers members. As such we are given excellent treatment at the resort. We were in building 19 with a view of the ocean. The staff were very friendly in all areas of the resort. Especially our concierge, Oscar and the poolside waitress, Karen. We enjoyed aqua therapy on 5 of the 7 days that we were...

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Helpful?
2Thank Deborah I
Reviewed 3 weeks ago via mobile

My wife and I have been traveling for the past 7years. We needed a break and went to the Grand Serinis resort in Akumal. The grounds were very well groomed and accommodations were very clean. The staff was very accommodating to say the least. The concierge staff, Diego, Jean, Isaac and another young fellow whose name I forget, were in...

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Helpful?
1Thank Luke G

2,636 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#11 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
33 questions
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade rooms for VIPs have good view of the ocean”
 of 5 bubbles faroukd562, 3 Dec 2016 | Read review
“usually have a top floor room to get away from all the noise, but this time had a second floor room, and did not hear any external noise”
 of 5 bubbles Sherwood54, 26 Nov 2016 | Read review
“Chose a room clost to the pool and other facilities. Distances are large”
 of 5 bubbles Peter4657, 23 Nov 2016 | Read review
“all rooms are good 3rd floor gives great views”
 of 5 bubbles caramarNiagara, 22 Nov 2016 | Read review
“Definitely be careful if you need extra sleeping arrangement, sofa bed really not up to par !!!”
 of 5 bubbles 51danielt, 21 Nov 2016 | Read review
5 of 5