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The Royal Suites Yucatan by Palladium

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#2 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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The Royal Suites Yucatan by Palladium
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2,048 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
Reviewed 5 days ago NEWvia mobile

What a great Hotel Resort - really everything is amazing- these are not my last Holidays I spent here. The rooms are big and very nice, the food is great and a big thank you to the great people working here and making it to a special holiday 👍💫✨🌈

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Helpful?
1Thank Christina M
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Christina M, It was our pleasure to have you visit us at our luxurious only adult Resort Royal Suites Yucatán. There is no better reward for us that hearing from our guests their total satisfactions for the attentions received during their holidays, we are so very happy that enjoyed all the aspects from your stay, like the comfort of...

Lutherville Timonium, Maryland
Reviewed 6 days ago NEW

Traveled with a group of 12 - couples an singles combined. Upscale Hotel - A Lovely Stay Service at this resort was wonderful - staff fully trained to go the extra mile with a smile. Always solicitous of your every need. Spa was beautiful and peaceful Shuttle carts at your service throughout night and day with friendly and helpful drivers....

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2Thank mcummings251
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear mcummings251, Thank you for your valuable feedback regarding your group visit to Royal Suites Yucatan. Your remarks are very much appreciated and we can assure you that we take your comments very seriously as they help us to improve our services and our facilities every day. We are also very appreciative of the compliments for our exceptional staff at...

San Clemente, California
Reviewed 1 week ago NEW

We stayed at the Royal Suites in December 2016 and tremendously enjoyed the experience. We got such a warm welcome upon arrival. Got checked in immediately, our room was ready. Roxana took such a good care of us and so did the butler. Ladies at the front desk very efficient. The room was large and very clean. There was a...

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Helpful?
2Thank miacs
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear miacs, We thank you very much for your lovely words to describe our Royal Suites Yucatán, we appreciate that you value our services and facilities with such a fantastic 5 Star review. We are truly satisfied that you enjoyed every aspect of your stay with us, form the comfort of your room, our restaurants, the private beach and specially...

Fredericton, Canada
Reviewed 1 week ago NEW

We had an amazing visit to this resort the last week of January. It was a last trip south for my aging parents and I went along with a friend to help them navigate airports and check-ins, etc. We visited as Palladium Travel Club members. Wow! The service was amazing from start to finish. Gonzalo at the reservations was our...

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Helpful?
2Thank Susan W
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Susan W, It is so lovely from your part to bring your parents for one last vacation to the south in beautiful Riviera Maya, thank you for the privilege of hosting you, your friend and your parents in this special vacation. In Royal Suites Yucatán we pride ourselves on the service we provide our guests, and we are thrilled...

Sherwood Park, AB
Reviewed 1 week ago

Our yearly return to the Royal Suites was eagerly awaited. Arrival was usual although the improvements to the Cancun airport were well overdue and much appreciated. Transportation was late but arrived. Major renovations to the hotel are coming in June to expand the Royal area which we hope will not cause it to lose its quaintness. El Jardin restaurant had...

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Helpful?
3Thank Jakebuck
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Jakebuck, Thank you for sharing your experience about your last vacations with us and for your trust in coming every year as a loyal family member of Palladium. All the changes we have made were thinking always on providing better experiences to all our guest´s, it makes us really sad that you find this changes to be negative for...

Muscatine, Iowa
Reviewed 1 week ago via mobile

We absolutely loved our stay here!! The staff was incredible & the bartenders/wait staff amazing!! We enjoyed it so much that we became Palladium travel club members!! Our room was exceptional- issues with AC first night & staff immediately fixed ... Room service was also outstanding!

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3Thank BeckyTroy
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear BeckyTroy, Welcome to the Palladium Travel Club Family! From the bottom of our hearts we thank you for giving us the privilege of being your hosts for your unforgettable delayed Honeymoon! It makes us so happy that you enjoyed your stay with us at Royal Suites Yucatán, we are glad to hear you had a great time and that...

Uppsala, Sweden
Reviewed 2 weeks ago via mobile

Grand palladium is a huge resort with a big selection of restaurants and bars. You can spend two weeks here without getting bored! We stayed at the royal suites and couldn't resist to spend a lot of time in the lobby bar with Antonio, Lucy and Tony. If you're up for some nice cocktails or a few exiting shots then...

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4Thank annso123456
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear annso123456, Thank you ever so much for sharing such lovely words about your recent stay at the Royal Suites Yucatán. We are so very proud of the wonderful jungle that surrounds our Hotel, and we care to conserve its flora and fauna. Walking along the paths and crossing the bridges made of wood, admiring the incredible wildlife immersed in...

Reviewed 2 weeks ago via mobile

We just returned from the royal suites!! We had an amazing time! Gorgeous weather....beautiful beach... gorgeous resort.... wonderful friendly staff! I highly recommend! This was our first visit and we will definitely be back!!

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Helpful?
1Thank Aimee W
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Aimee W, We are delighted that your first experience of The Royal Suites Yucatan was such a positive one and that you enjoyed your stay with us so much. It's good to know that we made such a great impression, and that you'll be staying with us on your next visit to this piece of heaven at the Riviera...

North Liberty, Iowa
Reviewed 2 weeks ago via mobile

Absolutely loved the royal suites! Antonio and Luciana are THE best bar tenders. We had a great time and the staff at royal were all wonderful, friendly, and helpful! We will definitely visit again and make sure we stay at the royal only :)

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1Thank rebeccabsn
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear rebeccabsn, We are so happy that you enjoyed your stay with us at Royal Suites Yucatán, and that you took the time to share this beautiful 5 Star review with us. We will let the wonderful staff at Royal know that you took the time to praise their efforts, specially Luciana and Antonio that gave you an exceptional service....

East Hartford, Connecticut
Reviewed 2 weeks ago via mobile

We stayed at the royal suites Yucatán for 8 days and absolutely loved it. The resort if so peaceful and quiet but you could find a party atmosphere if that's what you're looking for. We stayed in a Mayan suite, which I liked for the fact that it was freestanding and you couldn't hear your neighbors. We loved sitting on...

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1Thank kpr720
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear kpr720, Thank you for this great review and for choosing Royal Suites Yucatan to spend your holiday vacations. We thank you very much for your detailed description of everything you could enjoy in your vacation, from spending moments in the saltwater pool in "Las Rocas", to adventure in the ecological paths to appreciate the natural environment that surrounds the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $436 - $1,011 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Akumal, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Akumal
#1 Green Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Top resorts Hotel in Akumal
#2 Luxury Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
240 questions
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles miacs, 14 Feb 2017 | Read review
“They are all good and they have carts to take you around the resort.”
 of 5 bubbles L3963ZYsusanw, 14 Feb 2017 | Read review
“building 69 is noisy because of the proximity to the Riviera pool”
 of 5 bubbles Jakebuck, 13 Feb 2017 | Read review
“The whole Royal Suites area was quiet.”
 of 5 bubbles Ladyvol, 1 Feb 2017 | Read review
“all of the Royal Suites are near the lobby and the private pool. beach is away but with private transportation.”
 of 5 bubbles 140gailw, 31 Jan 2017 | Read review
5 of 5