We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Suites Yucatan by Palladium

Show Prices
#3 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Suites Yucatan by Palladium
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,112 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Suites Yucatan by Palladium
See the most recent reviews
Showing 1,093: English reviews
Dollard-des-Ormeaux, Canada
Reviewed 10 December 2014

Just came back from our first time ever in Mexico. We stayed 11 nights at the Palladium Royal Suites Yucatan and had a great time. We have been to the Royal Suites Turquesa in Punta Cana five times, and since joining the Palladium Travel Club, we figured we would try something new for a change. Our guests thouroughly enjoyed themselves...

 Report
Helpful?
2Thank Maurice L
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Maurice L, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us...

Cincinnati, Ohio
Reviewed 10 December 2014

We stayed here from 11/29/14-12/16/14. As to be expected based on other reviews, the rooms and the resort is beautiful. It is a large resort with many stairs so would not recommend it to people with strollers or mobility issues. Although, there was one couple we noticed staying there with a person in a wheel chair and they were able...

 Report
Helpful?
2Thank sanger727
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear sanger727, We would like to thank you for your feedback about your last holidays with us. For us is essential to know all the opinions from our guests and what we need to do to better meet their expectations, in fact we are already working in some of the observations you made. Thanks again and please let us know...

Houston, Texas
Reviewed 6 December 2014

I usually don't spend time reviewing where I go. But I wanted to give this Resort its review since my Wife and I enjoyed our stay from 11-25-14 to 11-30-14 ( 5 Nights). We arrived around 10:00 pm on 11-25-14 it was a busy week since it is Thanksgiving and we had booked a King Size room so that evening...

 Report
Helpful?
2Thank ERTX
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear ERTX, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there...

Reviewed 5 December 2014

Background I’ve been traveling extensively with my wife staying at several resorts across the Caribbean. We are in our early 30’s and this was our 7th visit to the Grand Palladium complex in Riviera Maya (8th to a Palladium property having stayed in Punta Cana before). In this occasion we were celebrating our wedding anniversary :) Arrival We hired AGI...

 Report
Helpful?
5Thank Alex_travelfun
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Alex_travelfun, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

Colorado, United States
Reviewed 2 December 2014

I traveled to the Royal Suites Yucatan with a friend of mine the second week in November. Every moment of our stay at this resort was fantastic. Personally, I went on this trip for a much needed vacation and I have VERY high expectations. Here is a break-down of a few of the amenities: Rooms: 4 out of 5 The...

 Report
Helpful?
8Thank Chris F
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Chris F, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager Grand Palladium White Sand...

London
Reviewed 2 December 2014

Went back again for the 5th year running and following our signing up to PTC we got to stay in the Royal Suites by Yucatan - Well worth it Check in was a bit of a disaster which we could have done without after having to wait 35 minutes for our supposed opersonal Car !! Once we got to the...

 Report
Helpful?
Thank DDTakinItEasy
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear DDTakinItEasy, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

Birmingham, England
Reviewed 27 November 2014

Although I have been back a few months I have been meaning to add my review after forgetting on a previous stay,This was the 2nd time to the Royal Suites and the only time to date we have ever been back to the same hotel,last time,which was two years ago was outstanding (but forgot to review on here!) and again...

 Report
Helpful?
5Thank Paulbrum
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Paulbrum, We would like to thank you for taking the time to write this review about your recent stay at the Royal Suites Yucatán and also for your continued loyalty. We strive to provide our guests outstanding service from check-in to check-out and we are really delighted to see that you consider The Royal Suites Yucatán a perfect place....

Pittsburgh, Pennsylvania
Reviewed 26 November 2014

My wife and I celebrated our 42nd wedding anniversary at theRoyal Suites Yucatan when we were there from Nov 9 through the 16th. I could just say that everything was perfect and end there but I know that people use this site to make important decisions. First, we booked our trip through Apple Vacations. Always a good move because they...

 Report
Helpful?
4Thank Bill K
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Bill K, Thank you for taking the time to write your review about your last stay with us. We are pleased to know that you enjoyed your stay.Be assured your comments will be shared with our staff. We love when guests include us in their special occasions, and we were happy to help make your anniversary even more special....

Green Bay, Wisconsin
Reviewed 26 November 2014

We will be returning to the Royal Suites for the fourth time. The staff is great and very friendly . For example, when we checked in, she asked if we were there for any special occasion, and I mentioned that it was our 40 th anniversary. Our last evening, when we returned from dinner, our room was decorated with rose...

 Report
Helpful?
2Thank Isorensen
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Isorensen, We would like to thank you for taking the time to share your comments fo your recent stay at The Royal Suites Yucatán. We do thank you for your preference and loyalty.We are happy to hear that you found the service provided by our staff to your complete satisfaction. We look forward to welcoming you back to The...

Leduc, Canada
Reviewed 23 November 2014

Great service through out the entire resort. My wife and I have been twice and are returning this December for another AWESOME vacation. We are staying for 2weeks this trip as we found one week is just not enough time to see everything. The staff is very helpful and friendly, you are made to feel very welcome and always greeted...

 Report
Helpful?
4Thank Todd C
Aurora C, Gerente at The Royal Suites Yucatan by Palladium, responded to this review

Dear Todd C, Thank you for taking the time to post a review on Trip Advisor following your stay at The Royal Suites Yucatán.We do thank you for your loyalty. It is our goal to give exceptional customer care to our guests. I will pass your comments on to our staff and we look forward to welcoming you back to...

4,065 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3631)
Viewed
Room/Suite (713)
Viewed
Hotel & Grounds (538)
Viewed
Pool/Beach Area (702)
Viewed
Dining (277)
Viewed
Bathroom (52)
Viewed
View from Room (65)
Viewed
Family/Play Areas (36)
Viewed
Business Centre/Function Rooms (6)
Viewed
0:48
Videos (2)
Viewed
Other (1240)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (408)
Viewed
Amenities (44)
Viewed
Beach (20)
Viewed
Junior Suite (58)
Viewed
Mayan Suite (90)
Viewed
Pool (39)
Viewed
Dining (28)
Viewed
Suite (75)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (8)
Viewed
Dining (4)
Viewed
Family/Play Areas (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Akumal
5.6 km away
Secrets Akumal Riviera Maya
9.1 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
37.4 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#56 of 213 in Playa del Carmen
4,831 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Grand Palladium Kantenah Resort and Spa
0.2 km away
Grand Palladium White Sand Resort & Spa
9.7 km away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $397 - $1,313 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotwire, Travelocity, Hotels.com, Despegar.com, HotelsforEveryone, Jetsetter, Evoline ltd, Cheap Tickets, TripOnline SA and getaroom.com so you can book your The Royal Suites Yucatan by Palladium reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Akumal, Riviera Maya, Mexico
Hotel Style:
#1 Green Hotel in Akumal
#1 Romantic Hotel in Akumal
#2 Top resorts Hotel in Akumal
#3 Spa Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 On the Beach Hotel in Akumal
#4 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
256 questions
Ask a question

See all questions (256)

Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the ground floor end suites in building 71. The entrance is right opposite the pool & closest to the lobby, bar and restaurant.”
alplan, 22 Apr 2017 | Read review
“Make any special requests by e-mail, ONE week prior to arrival.”
AsTheCrowesFly, 19 Apr 2017 | Read review
“Some of the rooms face North which isn't great for the hot tub on the balcony to enjoy at sun set”
ElaineJ272, 15 Apr 2017 | Read review
“Find out where the shows are and avoid rooms near there.”
canadianchris, 29 Mar 2017 | Read review
“We stayed on the upper (3rd) floor,so there is no one above us.The Royal Suites section is adults only.”
JeffreyK43, 28 Mar 2017 | Read review
5 of 5