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The Royal Suites Yucatan by Palladium

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#2 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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The Royal Suites Yucatan by Palladium
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2,056 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Yucatan by Palladium
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Showing 1,059: English reviews
Brisbane, Queensland, Australia
Reviewed 23 September 2014

The service was immaculate the staff were all very helpful, So many daily activities to keep you busy or just hang by the pool/Beach and enjoy a few drinks. All the restaurants that we tried were amazing including the buffets. When in Mexico I wouldn't stay anywhere else

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Helpful?
3Thank Wessley D
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Wessley D, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager

Gary, Indiana, United States
Reviewed 20 September 2014

This is our second time staying at the Royal Suites. The first time we stayed there was our honeymoon and we loved it then. The next year we went somewhere else because a friend suggested that we try a new one because there are so many resorts. We were sorely disappointed at the place we stayed last year which will...

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9Thank Julie D
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Julie D, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us...

Vancouver, Canada
Reviewed 19 September 2014

For our 5 year anniversary, I scoured the internet and spent weeks reading reviews about the best all inclusive in the Mayan Riviera and ended up choosing Royal Suites Yucatan. Having seen pictures and reading about other peoples' experiences, our standards were sky-high. Needless to say, they were met and exceeded in every possible way! During check-in at the Royal...

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Helpful?
7Thank Annie P
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Annie P, Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager Grand Palladium White Sand...

Columbus, Ohio
Reviewed 17 September 2014

I just wanted to take a few minutes out to say "Thank You" Royal Suites Yucatan by Palladium. I am so humble yet grateful for all of the wonderful staff that was so kind and willing to assist during my Labor Day week stay. There is no doubt that when I return to Mexico I will NEVER stay anywhere other...

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Helpful?
3Thank Wgraham2014
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Wgraham2014, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if there...

Cumming, Georgia
Reviewed 15 September 2014

Beautiful resort and spa! But the staff make the stay even better! They are the nicest, most helpful employees around! We have been to the resort seven times and the same staff is always there! They love their jobs and you know it. They have great entertainment and the spa is the best. Too much food to write about, but...

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Helpful?
Thank Kim P
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Kim P, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us...

Leland, North Carolina
Reviewed 11 September 2014

We stayed in the mayan suites, the room was amazing and we were right on the water. The service could not have been better. We were driven around on a golf cart the entire week and the bar service was spectacular. We were there for our honeymoon and the staff decorated our room with roses and candles. The staff delivered...

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6Thank 444HNW
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear 444HNW Thanks a lot for such a delightful review about your last holidays in our resort. Reading it made us feel happy for being part of the team that made possible to offer you a memorable vacation. Thank you again and we look forward to your next visit! Kind regards, David Calvo Assistant Manager Grand Palladium White Sand Resort...

Reviewed 10 September 2014

This was our first visit and now we are completely spoiled!!!! The Royal Suites is absolutely beautiful!!! The rooms are fantastic!!! The balcony alone is bigger than the bedrooms in my house and the Jacuzzi tub is awesome!!! The grounds are amazing and the beach was fabulous!!! I fell in love with this resort. The service here is exceptional !!!!!...

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6Thank dina m
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear dina m, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if...

Reviewed 8 September 2014

We came here for our Honeymoon and it was wonderful. The service was excellent, the pavilion with indoor jacuzzi was ideal, the beautiful surroundings and landscaping were breathtaking. The few activities we did were fun: salsa dancing, spanish lesson, trip in the city to the beach and mall. It was worth the time and money. We would definitely return.

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1Thank Acehova
Alejandro M, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Acehova Thank you ever so much for your five-star review! We really appreciate your time to share such a wonderful review about your stay at our Royal Suites Yucatan, and we feel honored that you gave us the unique opportunity to be your Honeymoon destination choice. It sounds like you had a great time enjoying the activities that our...

South Dakota, USA
Reviewed 5 September 2014

We are Palladium Travel Club VIP members and have frequented the resort many times. Why? Because of the excellent service and accommodations. We generally stay in a suite at the Royal Suites Yucatan, but this time had a jr. suite that was equally fine. The housekeeping department was excellent with fresh linens daily and one evening we came home to...

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4Thank Grandma_MrSteven
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Grandma_MrSteven, First and foremost, thank you for believing in us and for making The Royal Suites your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We really appreciate your comments, especially because you know well the hotel and the service, so it shows us the...

Winter Park, Florida
Reviewed 2 September 2014

We stayed in a royal Mayan suite and loved every second of it. The spa was fantastic, the golf cart is an enjoyable perk and we loved the animals at that would frequent the restaurant. There was so much space that the place felt pretty secluded. I would definitely consider returning.

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Helpful?
2Thank Earl H
Aurora C, Manager at The Royal Suites Yucatan by Palladium, responded to this review

Dear Earl H, First and foremost, thank you for your good comments and feedback from your last stay with us. I feel glad to realize that you did have the wonderful vacations expected, very good choice to stay at the Royal Suite Yucatan .We are very grateful to have their wishes met. Thanks again and please let us know if...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: $429 - $828 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Akumal, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Akumal
#1 Green Hotel in Akumal
#2 Spa Hotel in Akumal
#2 Luxury Hotel in Akumal
#2 Top resorts Hotel in Akumal
#2 On the Beach Hotel in Akumal
#4 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
243 questions
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Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles miacs, 14 Feb 2017 | Read review
“They are all good and they have carts to take you around the resort.”
 of 5 bubbles L3963ZYsusanw, 14 Feb 2017 | Read review
“building 69 is noisy because of the proximity to the Riviera pool”
 of 5 bubbles Jakebuck, 13 Feb 2017 | Read review
“The whole Royal Suites area was quiet.”
 of 5 bubbles Ladyvol, 1 Feb 2017 | Read review
“all of the Royal Suites are near the lobby and the private pool. beach is away but with private transportation.”
 of 5 bubbles 140gailw, 31 Jan 2017 | Read review
5 of 5