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Koox Matan Ka'an Hotel

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303 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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London, United Kingdom
Reviewed 11 January 2017 via mobile

Mahuhaul is a perfect location for a holiday and this hotel covered all our needs although we didn't use the restaurant and the pool didn't look that inviting. However our room and the balcony were perfect. Great AC, comfortable beds and spotlessly clean .although WiFi wasn't great which didn't bother us as we don't tend to play on our phones...

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Helpful?
Thank kazmc30
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Sirs, Thanks a lot for your review of your stay at our hotel and we are happy to know that you enjoyed your days with us. We'll take into account some issues that you told to improve our work. Thanks a lot for chosen us and we look forward to welcome you very soon! Regards,

Emmelshausen, Germany
Reviewed 6 January 2017

After the reservation for another hotel in Mahahual didn't work out, we were desperately looking for a place to stay somewhere and ended up with this one. Nothing better could have happenend! Here the pros: - best location in town! Just 1 block off the beach and famous Malecon/Boulevard - the staff is super nice and friendly, especially its Dutch...

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Helpful?
Thank oskar-from-new-york
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Oskar! It was such a pleasure to welcome you at Koox Matan Ka'an Hotel and we love to hear that you enjoyed your days with us! Thank you on behalf of all our team and of our manager Gerben, and we look forward to welcome you again very soon! Our best regards!!

Melbourne, Australia
Reviewed 6 January 2017

Hotel was located one street behind the main beach walk - so easy and central location. Hotel was clean and had a nice eating area aswell as an indoor pool. Staff were friendly - rooms a very good size and prices reasonable.

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Helpful?
Thank Nicole9860
Frankfurt, Germany
Reviewed 30 December 2016 via mobile

The hotel is very close to the beach, is quiet and the staff very friendly. The rooms are clean, have spacious bathrooms, air conditioned, internet doesnt work that good in the rooms. everything was clean. they offer a pool and the place has a very warm ambiance. Mahahual is a place where I will always come back. They city offers...

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Helpful?
Thank Lora A
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Lora, Thanks a lot for your review of your days in our Paradise, Mahahual! A piece of heaven for your holidays in Mexico :) We are delighted to know that you enjoyed the hotel and all its facilities. Thank you for chosen us and we look forward to welcome you again very soon! Regards,

Reviewed 24 December 2016 via mobile

Pretty avarage hotel over all. Some things though that really put us off. Breakfast service was the slowest I have experienced in my life!! It took 30 mins just to get the menu, then another hour for the food. WiFi only worked in the reception on some devices. Pool was dirty. We (and our fellow travellers) had cockroaches in our...

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Helpful?
Thank Arnar S
Mexico City, Distrito Federal, Mexico
Reviewed 7 November 2016 via mobile

Cute & Beautiful Hotel , close to the Little station ( 5 min walking). I stayed at Agave room it was simple Mexican style , confortable and not noise, loved it ! . there is a block to the beach , service at front desk is good .

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Helpful?
Thank Alejandra G
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Alejandra, Thank you so much for your comment here. We are delighted that you have enjoyed your stay with us and have felt comfortable with our location. We are looking forward to welcome you again soon. Our warmest regards for you.

Spanish Lookout, Belize
Reviewed 23 October 2016

This is my favourite hotel in Mahahual. I stayed there a while back and long to return. The architecture is beautiful and the accommodation was spacious and comfortable. It is the only hotel in Mahahual's central area with a pool; a big one at that. What was great as well is the location. It is in the main area, which...

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Helpful?
Thank Aitiana S
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Aitiana, Thank you so much for your comment here. We are so glad that you have enjoyed our hotel, its facilities and location. We are so happy that you could enjoy the swimming pool!!! You are always welcome when you decide come back. Our warmest regards!

Playa del Carmen, Mexico
Reviewed 10 October 2016

Mahahual its one of the last jewels of Mexico. Colorful comfortable hotel, great rooms, beach front, near ado bus, near restaurants. Tasteful breakfast. Good service and pool. Best deal for holidays !.

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1Thank VIVAMXadventures
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Guest, Thank you so much for your review here. Is fantastic that you consider we are the best option to spent your holidays. Thank you so much! We are agree Malahual is one of the Mexico´s Jewels!! Is Fantastic! We are looking forward to welcome you again soon. Kind Regards,

Reviewed 26 September 2016 via mobile

Clean, comfortable room and delicious breakfast on the patio. Pity it rained and our stay was short so we could not enjoy the pool. Added benefit though is that we had beach access at Koox quinto sol no too far from the lighthouse.

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Helpful?
Thank Susana C
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Susana, Thank you so much for your comment here. You have to return to enjoy the swimming pool at the hotel!!! We are looking forward to your next visit soon. Kind Regards,

Merida, Mexico
Reviewed 1 September 2016

The location is good, the staff are helpful, there is a charming interior and theme to the rooms (they each have a name, we were in Paloma and Cactus). The Cactus room has a little view of the ocean while the Paloma room has a view of the street. Both rooms have absolutely horrible quality beds. I'm talking horrible. The...

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Helpful?
Thank DarciPenner

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
In the old Mayan language Matan Ka`an means "gift from the sky" and for all of us that we have worked with sacrifice and passion, it was really true. Matan Ka`an Hotel is located in the heart of Mahahual, a small fisherman village which can be a perfect start point to visit the entire surrounding area, rich of unspoiled natural beauties as the bank of Chinchorro, the only Mexican Caribbean atoll, or the biosphere of Sian Ka'an. ... more   less 

Additional Information about Koox Matan Ka'an Hotel

Address: Calle Huachinango S/N Esquina Coronado | Colonia Centro, Mahahual, Mexico (Formerly Ko’ox El Hotelito Beach Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Costa Maya > Mahahual
Price Range: $74 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Koox Matan Ka'an Hotel 3*
Number of rooms: 25
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Hotel Style:
#4 On the Beach Hotel in Mahahual
#4 Romantic Hotel in Mahahual
#5 Family Hotel in Mahahual
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Questions & Answers

Here's what travellers have asked, with answers from Koox Matan Ka'an Hotel staff and other travellers.
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Questions? Get answers from Koox Matan Ka'an Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very limited rooms with a view, lots of stairs to navigate here as well. Parking is limited.”
 of 5 bubbles DarciPenner, 1 Sep 2016 | Read review
“Far away from the swimming pool ( if you want to stay in bed till late )”
 of 5 bubbles A4699AGcesarc, 13 Aug 2016 | Read review
“Top floors facing street.”
 of 5 bubbles klutz47, 22 Apr 2016 | Read review
“Rooms in the first floor are better since there is no elevator.”
 of 5 bubbles Amaru_y_Jorge, 20 Apr 2016 | Read review
“I picked the first floor and loved it since there are no elevators.”
 of 5 bubbles santinoc586, 18 Apr 2016 | Read review
5 of 5