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Koox Matan Ka'an Hotel

PricelineUS$59*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$66*
US$59*
US$66*
US$59*
US$66*
US$59*
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310 Reviews from our TripAdvisor Community

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There are newer reviews for Koox Matan Ka'an Hotel
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Showing 90: English reviews
Reviewed 26 September 2016 via mobile

Clean, comfortable room and delicious breakfast on the patio. Pity it rained and our stay was short so we could not enjoy the pool. Added benefit though is that we had beach access at Koox quinto sol no too far from the lighthouse.

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Helpful?
Thank Susana C
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Susana, Thank you so much for your comment here. You have to return to enjoy the swimming pool at the hotel!!! We are looking forward to your next visit soon. Kind Regards,

Merida, Mexico
Reviewed 1 September 2016

The location is good, the staff are helpful, there is a charming interior and theme to the rooms (they each have a name, we were in Paloma and Cactus). The Cactus room has a little view of the ocean while the Paloma room has a view of the street. Both rooms have absolutely horrible quality beds. I'm talking horrible. The...

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Helpful?
Thank DarciPenner
Spain
Reviewed 1 September 2016 via mobile

Great, beautiful, nice staff. Shame there isn't much to do in town... Clean, good design and good location. It has a pool which is useful in the afternoon after the beach and they are friendly. Overall it is good value for money so I can recommend.

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Helpful?
Thank homelessdj
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear guest! Thanks a lot for your review of your stay at our hotel and we are delighted to know that you have enjoyed our hotel and its facilities!! Thanks a lot for your comment and all staff is sending greetings to you. We look forward to welcome you again very soon! Regards!!

Sheffield, United Kingdom
Reviewed 14 August 2016

Maria and Tadeo are very helpful and make you feel at home. Hotel is clean and has all the essentials. Superb breakfast and unbeatable location.Beach is 200 metres away and a wide choice of restaurants and bars in the perimeter

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Helpful?
Thank Cesar C
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear guest, Thanks a lot for your kind words and for your time to write this review of your stay with us! We're delighted to know that you enjoyed our hotel!! Thanks for chosen us and we look forward to welcome you very soon! Kind regards!

Reviewed 9 August 2016 via mobile

The place has a nice swimming pool and great facilities. But what made me review this place, was the extraordinary service I experienced at my stay. I asked the hotel manager, whether they had a laundry service at the hotel. They did not, but he told me there was one nearby but that it might be closed. To avoid that...

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Helpful?
Thank Miriam M
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Miriam, We are very grateful with your comment and you make us feel very proud with your comment about your service experience. Thank you so much!! We look forward to welcome you very soon! Our warmest regards!

Reviewed 29 July 2016

The hotel seemed to lack proper pest control and maintenance overall. There were ants in our room and although we requested service on a few occasions, the problem didn't seem to go away. In addition, the water service was not working properly on the first two days, but it was resolved after complaining. On the positive side is the fact...

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Helpful?
Thank Ruben P
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Ruben, Thanks a lot for your review of your stay with us in Mahahual. We're just in the middle of mayan jungle, next to the sea.., there are ants, mosquitos and a lot of little animals that can't be control as a urban hotel. This is nature and we're sorry for your inconvenience with ants. We are happy to...

maryland
Reviewed 21 June 2016

Buyer beware. We booked a 6 night stay at this hotel and had to change dates. We gave them over a month's heads up. They very strictly adhered to their no change policy. They had already charged our credit card and there was NO flexibility. If you book you must be absolutely sure that you will have no changes as...

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Helpful?
1Thank kjaxon
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear guest, Thanks for your review and we are very sorry for your inconvenience. However, you had booked a non flebility rate that is prepaid and non refundable. If you choose that rate, we're sorry but you don't have much flexibility. This rate is cheaper than the others for that reason. We look forward to welcome you in any other...

Madrid, Comunidad de Madrid, Spain
Reviewed 5 June 2016 via mobile

I had called to book a room the day before saying that I was coming because I wanted to dive at Banco Chinchorro the next day. I was offered pricing options for diving and agreed to pay on arrival. When I arrived the diving had not been booked and I basically wasted time (it's a 5 hour journey here and...

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Helpful?
Thank Raphyfa
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Guest, Thanks for your review and we are sorry about your situation at the hotel. However, our staff kindly accept your booking without any credit card guarantee and they told you only asked for diving in Banco Chinchorro. They didn't book your tour as they agreed with you that you'll organize it once you arrive to the hotel. Moreover,...

Amsterdam, The Netherlands
Reviewed 8 May 2016

Very nice hotel in the center of Mahahual. Very nice staff and great continental breakfast, i liked especially the marmelade from papaya and pineaple. The room was very nice and clean. The pool did not look very clean. I would stay here again.

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Helpful?
1Thank 111MoN123
KooxHotels, Director de Relaciones Públicas at Koox Matan Ka'an Hotel, responded to this review

Dear Guest, Thank you so much for your comment here. We are delightful that you have enjoyed you stay in our hotel and have felt comfortable with our staff service! We are agree the marmelade is fantastic!!! We are looking forward for your next visit soon. Kind Regards!

Belize
Reviewed 2 May 2016 via mobile

went to mahahual with the family. we choose this hotel based on the availability of swimming pool. it proved to be a wise decision. PROS:such a great place to relax after a sunny beach day. they have adequately sized clean rooms, with nice water pressure shower. the breakfast was excellent the location is really good also and even though is...

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Helpful?
Thank Ivan D

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
In the old Mayan language Matan Ka`an means "gift from the sky" and for all of us that we have worked with sacrifice and passion, it was really true. Matan Ka`an Hotel is located in the heart of Mahahual, a small fisherman village which can be a perfect start point to visit the entire surrounding area, rich of unspoiled natural beauties as the bank of Chinchorro, the only Mexican Caribbean atoll, or the biosphere of Sian Ka'an. ... more   less 

Additional Information about Koox Matan Ka'an Hotel

Address: Calle Huachinango S/N Esquina Coronado | Colonia Centro, Mahahual, Mexico (Formerly Ko’ox El Hotelito Beach Hotel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Costa Maya > Mahahual
Price Range: $76 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Koox Matan Ka'an Hotel 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Mahahual
#4 Romantic Hotel in Mahahual
#5 Family Hotel in Mahahual
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Questions & Answers

Here's what travellers have asked, with answers from Koox Matan Ka'an Hotel staff and other travellers.
22 questions
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Questions? Get answers from Koox Matan Ka'an Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm not interested in "water" views as you pay a premium. I'm in my room to sleep. Get an interior room for less that is also more quiet”
Dan02554, 16 Mar 2017 | Read review
“Very limited rooms with a view, lots of stairs to navigate here as well. Parking is limited.”
DarciPenner, 1 Sep 2016 | Read review
“Far away from the swimming pool ( if you want to stay in bed till late )”
A4699AGcesarc, 13 Aug 2016 | Read review
“Top floors facing street.”
klutz47, 22 Apr 2016 | Read review
“Rooms in the first floor are better since there is no elevator.”
Amaru_y_Jorge, 20 Apr 2016 | Read review
5 of 5
Priceline
US$59* /night
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Booking.comUS$59
Expedia.comUS$59
CancelonUS$66
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*Disclaimer
Prices are for 1 room, 2 adults
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