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Hotel Esencia

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Hotel Esencia
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232 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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New York, NY
Reviewed 1 week ago

Esencia has one of the best beaches in vicinity. The water was clear and warm. I'm very fussy about beach conditions, and it met them. The hotel is beautifully sited, and the service was superb. The public areas are very pleasant, and the rooms are spacious, though not that many have water views. Many rooms are in the "jungle." I...

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Helpful?
Thank DetailObsessed
Kevin W, Owner at Hotel Esencia, responded to this review

Dear DetailObsessed, Thank you for taking the time to write about your stay with us. I'm happy to hear that you would stay with us again. I was especially pleased to read your nice comments about our extraordinary near-private beach, our spacious rooms, and our "superb service" -- that's very kind. Our restaurant menu changes constantly throughout the year as...

San Antonio
Reviewed 2 weeks ago via mobile

We've traveled near and far and I have stayed in a variety of lodgings, many of them 5 star, although deluxe accommodations are absolutely not a requirement. Hotel Esencia combines the purity and simplicity of a small establishment with the impeccable service and surroundings of an exclusive resort. I have never stayed at a place quite like it. And that's...

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Helpful?
Thank snappycurtis
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Snappycurtis, What a pleasure to read your kind review! We loved having you back here with us and hope there will be a 5th, 6th, and 7th visit. I'm especially pleased to hear that you've noticed all of the many enhancements we've been making here over the years. Of course it's never done but my personal goal is to...

Atlanta, Georgia
Reviewed 14 March 2017

I just spent two nights at this amazing hotel and could have stayed on indefinitely. Everything about this hotel is perfect from the friendly, helpful, courteous staff to the spotless well appointed rooms and the gorgeous grounds. I was there with my high school daughter but look forward to returning with my husband. The food, both in the restaurants and...

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3Thank Maribeth J
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Maribeth J, Thanks so much for taking the time to write and your kind 5 star review! My only regret is that you could not stay with us longer than two days. Atlanta is not far from us so I hope that you will consider returning for a nice long vacation one day soon. Spring and Summer here are...

Bedford, United Kingdom
Reviewed 7 March 2017 via mobile

We stayed for 3 days after a tour around Mayan sites. Hotel is just great. We had an Ocean suite with balcony overlooking sea and this was perfect. Pools are well looked after (although they are going to need some remedial work before too long). Staff are continually clearing away towels, sweeping up leaves, offering drinks, putting out folded towels,...

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Helpful?
2Thank Hugh J
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Hugh J, My sincere thanks for noting that Hotel Esencia is one of the nicest hotels you have ever stayed in. That is a high compliment indeed. We are a small family owned hotel and all of us love what we do and are always looking for ways to make things even better. I'm sorry that you found our...

Miami, Florida
Reviewed 6 March 2017 via mobile

I didn't review this hotel right away, because I really just wanted to keep this experience to myself. But they deserve all the 5 star reviews that they get. Even before I arrived, the concierge was so helpful. He allowed me to pull off a perfect and restful vacation with two toddlers. The hotel arranged a babysitter that was seriously...

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3Thank LucyG43
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Lucy G, My sincere thanks for taking the time to write and especially for your kind comments. It makes me proud to hear that my staff went above and beyond for you and your family. I will be sure to give a special thank you to "Mary Poppins"! I hope that you will consider Hotel Esencia your new "home...

North Yorkshire
Reviewed 5 March 2017

We had 5 nights here and could have stayed longer. Our room was a garden suite with plunge pool and located off the path leading through the gardens to the pool and main house. The rooms are of a high quality, very clean and well equipped with complimentary minibars restocked every day. There is also a fruit bowl which was...

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Helpful?
Thank Alchrisuk
Kevin W, Owner at Hotel Esencia, responded to this review

Dear Alchrisuk, It was an absolute pleasure to have you with us on your recent vacation. My sincere thanks for taking the time to post your kind feedback here. I'm delighted to hear that you look forward to returning! All the best, Kevin Wendle Owner and CEO

tx
Reviewed 4 March 2017

Hotel Esencia... the secret hidden little boutique hotel where jungle meets beach. its far from the airport, far from the crowds and secluded in a perfect way! we had the master ocean view hotel, it was a second story room overlooking the pool and the beach. We stayed for a weekend celebrating a beautiful couple getting married that weekend at...

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1Thank mj79Tx
Kevin W, Owner at Hotel Esencia, responded to this review

Dear mj79Tx, What a pleasure for me to read your nice comments! I'm especially proud to hear that you found my staff to be exceptionally friendly and helpful. There are many nice hotels in the world but my philosophy here is that it's all about the people -- in addition to excellent food, service, and the best in comfort of...

Boston, Massachusetts
Reviewed 27 February 2017

Just came back from a week at Hotel Esencia & loved it. Hotel decor is gorgeous from the exterior to the interior. The staff was wonderful, so extraordinarily helpful & warm. The rooms are spacious & extremely clean. The complimentary morning yoga class was a great way to start off each day. The powder white sand & clear blue water...

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Thank _chenp01
Dubai, United Arab Emirates
Reviewed 19 February 2017

What an amazing place! Stunning location in front of the beach with incredibly helpful and friendly staff members. Delicious food in both restaurants with live music sometimes. Yoga classes every morning and plenty of water activities during the day. Beautiful rooms, great gym and lovely outdoors area. It's basically the perfect place to take a break away from the city....

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1Thank Andres P
Reviewed 19 February 2017

We loved our trip here and can not wait to come back. The Food is off the charts great, the spa is unreal and the rooms are stunning. Not to mention the staff is friendly and helpful without being intrusive. Its an exceptional experience. Highly Highly recommend!

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Helpful?
Thank DMollins

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel Esencia is a 50-acre private estate, with an awe-inspiring beachfront, two swimming pools, day spa, two restaurants, and an indulgent atmosphere fitting of royalty. In fact, the property and many of the buildings once served as the exclusive beach-side retreat of an Italian duchess. Though friendly, warm and generous, the duchess demands the very best and Esencia still benefits from her superior taste, her impeccable style, and her zest for life. ... more   less 

Additional Information about Hotel Esencia

Address: Calle Carretera Federal KM 265, Xpu-Ha 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: $1,004 - $1,739 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Esencia 4.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Esencia Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Style:
#1 On the Beach Hotel in Xpu-Ha
#1 Spa Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Esencia staff and other travellers.
17 questions
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Questions? Get answers from Hotel Esencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a massage - the spa is wonderful!!!”
918leahw, 17 Feb 2017 | Read review
“by the beach”
diegopabon88, 15 Feb 2017 | Read review
“The Tower room is amazing, a great sea view and a private sun terrace”
stuartmB8057UB, 15 Jan 2017 | Read review
“If you aren't in the main house suites you are in the jungle with no ocean view or sounds of the waves.”
grassarena, 29 Nov 2016 | Read review
“Let them know what you need and they will be sure and accommodate your every need and desire!”
KimberlyL527, 28 Nov 2016 | Read review
5 of 5