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Crewe Hall

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#2 of 9 Hotels in Crewe
Certificate of Excellence
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Crewe Hall
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2,051 Reviews from our TripAdvisor Community

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Showing 2,038: English reviews
Isle of Portland, United Kingdom
Reviewed 2 weeks ago

We stayed in 2 different rooms, a normal double room and a VIQ room. The VIQ room was so much nicer, we had room 4132 which was at the end of the corridor in the West wing. The room was massive and so bright due to having floor to ceiling windows. The kingsize bed which was a dream to sleep...

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Helpful?
Thank JaxBedfo
CreweHall, General Manager at Crewe Hall, responded to this review

Dear JaxBedfo, Thank you for taking the time to review your stay at Crewe Hall. I am happy to hear that you were particularly impressed with your VIQ bedroom and the service provided by my colleagues. I am equally pleased that you would return to our hotel in the future, I do hope we will see you again soon. Kind...

Greater Manchester, United Kingdom
Reviewed 2 weeks ago

We visitied here last weekend as my wife had been bought Afternoon Tea for 2 as a birthday present that we needed to use before the voucher ran out. We have been to Crewe Hall in the past for Weddings but never eaten here. The setting is amazing. Beautiful surroundings. Really cool Wayne Towers style gothic mansion. Afternoon tea is...

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Helpful?
Thank ChrisySixx
CreweHall, General Manager at Crewe Hall, responded to this review

Dear ChrisySixx, Thank you for your review following your afternoon tea at Crewe Hall. I am happy to hear that you enjoyed your afternoon tea and were pleased by the service and food received on the day. Thank you for your recommendation, I do very much appreciate it. I hope we will see you again in the near future. Kind...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Had a wonderful 2 night stay. It has a long road leading up too a lovely building! When we checked in (around 6pm) the staff were more than helpful and friendly. My boyfriend upgraded the room to an amazing 4 post bed room simply because we wanted to stay in the older part rather than the new, it was so...

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Helpful?
Thank ELeigh95
CreweHall, General Manager at Crewe Hall, responded to this review

Dear ELeigh95, Thank you for your comments regarding your 2 night stay at Crewe Hall. I am pleased that you enjoyed the majority of your stay and am delighted that you would recommend our hotel to others. We are looking forward to welcoming you back for a spa experience soon. Kind regards, Andrew Jamieson General Manager

Cheltenham, United Kingdom
Reviewed 2 weeks ago

One of the Q Hotels, it is perhaps their most impressive with a winding drive leading to the main hotel which is quite magnificent. We have stayed there several times and enjoyed the benefits of a Q VIP room with daily stocked mini bar and other extras which make the stay extra special. The Spa and pool are lovely and...

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Helpful?
Thank Fiona F
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Fiona F, Thank you for taking the time to review Crewe Hall. I am happy to hear that you enjoyed your visit and are a regular visitor to our hotel. I do hope that we will see you again soon. Kind regards, Andrew Jamieson General Manager

Reviewed 3 weeks ago

The hotel consists of a converted and attractive stately home, to which has been added a modern wing. I believe most rooms are in this wing. Our room was excellent - wifi, air conditioning, comfortable bed, large and well appointed bathroom, with no noise intrusion. I used the gym, which was well equipped and clean. We were very disappointed with...

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Helpful?
Thank tony c
CreweHall, General Manager at Crewe Hall, responded to this review

Dear tony c, Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed the facilities at our hotel but am disappointed you were dissatisfied with your evening meal. We have taken your comments on board and do hope that despite this issue, we will have the pleasure of welcoming you back in...

Manchester
Reviewed 3 weeks ago

Stayed with family for overnight stay, afternoon tea and dinner. Used the VIQ breakaway club packacke which overs great value for Sunday stays. I can honestly say this is the most beautiful place I've ever stayed at. Steeped in history with most rooms open for quests to visit, felt privileged to gain such private access to such unique historical places...

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Helpful?
Thank Girl36
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Girl36, Thank you for taking the time to review your overnight stay with afternoon tea at Crewe Hall. I am happy to hear that you enjoyed all facets of your stay, particularly the tour provided by our Hall Porter; Stephen. Thank you once again for your time, we are looking forward to welcoming you back. Kind regards, Andrew Jamieson...

Bath
Reviewed 3 weeks ago

Clean, warm, friendly tidy and efficient ... fantastic hotel and a lovely stay ... but I have to comment that the one let down is the restaurant (brasserie). This is in the new build and frankly lacks any character ... it is appropriate for the conference suite, but does not match the ambience of the main Hall. The staff in...

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Helpful?
Thank bpavison
CreweHall, General Manager at Crewe Hall, responded to this review

Dear bpavison, Thank you for taking the time to review your most recent stay at our hotel. I am happy to hear that you enjoyed the majority of your stay, however the Brasserie did not meet with your expectations. I do hope that despite this issue, you will consider a return visit in the future. Kind regards, Andrew Jamieson General...

Reviewed 3 weeks ago

Went to a awards night on Friday 3/3, lovely building and great meal, especially the lamb shoulder (melt in the mouth) compliments to the chef. Also a big thank you to Stephen who gave us a guided tour of the hall and told us so much about it's history which was totally unexpected, Will be going again.

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2Thank Julie W
CreweHall, General Manager at Crewe Hall, responded to this review

Dear Julie W, Thank you for taking the time to complete a review of Crewe Hall. I am happy to hear you enjoyed the awards evening event at our hotel, particularly the food and show round by our Hall Porter; Stephen. Great to hear that you will be returning in the future, we are looking forward to welcoming you back....

Nantwich, United Kingdom
Reviewed 3 weeks ago

Had booked for last Saturday night at the Brasserie for 4 - when we arrived were shown to a table set for 2. Asked by the female waitress as she then seated us at a suitably sized other table if we wanted any water on the table with a choice of still or sparking. We choose still - And ended...

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Helpful?
Thank _amperkin310
CreweHall, General Manager at Crewe Hall, responded to this review

Dear _amperkin310, Thank you for taking the time to review your visit to The Brasserie. It is met with disappointment that you did not enjoy your visit on this occasion. I have shared your comments with my Operations Manager so we may continually make improvements. Thank you once again. Kind regards, Andrew Jamieson General Manager

Shrewsbury, United Kingdom
Reviewed 4 weeks ago

Five of us stayed for a one night spa break last weekend, We paid £120 each. Included in this was a buffet lunch when we arrived, a choice of one 60 min treatment or two 30 min treatments,use of the spa facilities, dinner to the value of £28pp, overnight accommodation and then a buffet breakfast. Could not fault the food...

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Helpful?
Thank sue b
CreweHall, General Manager at Crewe Hall, responded to this review

Dear sue b, Thank you for your review following you recent spa break at Crewe Hall. I am happy to hear that you felt your stay was excellent value for money and particularly enjoyed the food and service provided. Thank you once again for your comments and for recommending us to others, I do hope you will come and see...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 

Additional Information about Crewe Hall

Address: Crewe Hall Weston Road, Crewe CW1 6UA, England
Region: United Kingdom > England > Cheshire > Crewe
Price Range: $131 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
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Questions & Answers

Here's what travellers have asked, with answers from Crewe Hall staff and other travellers.
28 questions
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Questions? Get answers from Crewe Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West wing room 4132 VIQ great room!”
 of 5 bubbles JaxBedfo, 14 Mar 2017 | Read review
“Afternoon Tea”
 of 5 bubbles ChrisySixx, 14 Mar 2017 | Read review
“Q VIP - worth the extra £”
 of 5 bubbles fionaf367, 10 Mar 2017 | Read review
“We stayed in 4132 which was very quiet, luxiourous and close to the spa!”
 of 5 bubbles Girl36, 7 Mar 2017 | Read review
“Worth paying for a room in the Old Hall ... fabulous character”
 of 5 bubbles bpavison, 6 Mar 2017 | Read review
5 of 5