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The Hillcrest Hotel Widnes

403 reviews
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Traveller (61)
Room & Suite (40)
Dining (7)
Overview
  • Excellent35%
  • Very good24%
  • Average19%
  • Poor11%
  • Terrible11%
Travellers talk about
“four poster bed”(14 reviews)
“coach trip”(8 reviews)
“wedding night”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
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Reviews (403)Write a Review
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135
99
77
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45
Show reviews that mention
All reviewsfour poster bedcoach tripwedding nightnice atmosphereevery member of stafffootball pitchtrouser presscoach partyfull english breakfastwould stay againstaff were very friendlyhoneymoon suitebar pricesbar mealplenty of hot watergreat nightwedding breakfast
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1 - 5 of 400 reviews
Reviewed 2 weeks ago

Nice hotel that is close to Liverpool but needs to be refurbished. Room was clean but shower was not great and needed special technique to flush the toilet !! Breakfast was good with both full English breakfast as well as cereal and pastries. For £63...More

Thank OracLondon_UK
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 1 week ago

Thank you for posting a review of your recent stay with us and we are so pleased that overall you enjoyed your visit despite the occasional frustration. We are constantly working towards updating and improving our facilities and feedback such as yours helps us to...More

Reviewed 5 weeks ago

Stayed for two weeks over Christmas and NY whilst in Widnes on holiday from Australia. I used to use the Hilly a lot in the late 80s/early 90s when the bar and hotel generally were in their “pomp”. The place is not what it once...More

Thank liam67974
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 5 weeks ago

Dear Liam Thank you for taking the time to post a review of your extended stay with us over the festive period and we are all delighted that overall you enjoyed your visit. We certainly take on board your constructive comments which we will use...More

Reviewed 19 December 2017

We had our works Christmas party here last Friday 15th December and it was brilliant. The food was excellent, hot, nicely served and tasty. The staff were lovely and really excited about our party which is absolutely the right attitude. They said this was the...More

Thank 62hellsbells
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 20 December 2017

Well what can I say to such a fabulous 5 star review? Thank you so much from all the Team here at The Hillcrest. You and your colleagues certainly came to party the night away and we are delighted that we all helped to contribute...More

Reviewed 12 December 2017 via mobile

We had a family wedding near by. When arrived in the room the heating was on full and couldn’t be turned down. The room was a double room with two single beds pushed together so we fell down the middle. We went to hotel staff...More

1  Thank Gexway
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 13 December 2017

Thank you so much for posting a 5 star review of your recent stay with us. I must apologise for your initial disappointment, however thank you for bringing this to our attention and giving us the opportunity to rectify the situation to your complete satisfaction....More

Reviewed 7 December 2017

This hotel was easy to find, great parking and excellent service. Clean, comfortable and fulfilled all requirements. The reception staff were friendly and really helpful as were the staff on duty for breakfast next morning.More

Thank Dipick
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 8 December 2017

A very big thank you from everyone here at The Hillcrest for the excellent 5 star review. We of course are delighted that your stay with us met all your requirements and your positive comments regarding the friendly staff and breakfast in particular are much...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Dry Cleaning
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$53 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$53 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (40)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Kerry P
15 September 2017|
AnswerShow all 3 answers
Response from Andrew I | Property representative |
Yes we supply bath and hand towels in all the rooms. We also supply toiletries free of charge.
0
Votes
Lozzzz1
31 December 2016|
AnswerShow all 4 answers
Response from Andrew I | Property representative |
Morning you consume the Hotels drink only when staying. Thanks Duncan
0
Votes
TravellingTh
14 October 2015|
AnswerShow all 7 answers
Response from Samantha-m2017 | Reviewed this property |
No the suites don't have fridges and the hotel is of a poor standard with regards to service and food. They also are not able to get information right about a guests stay and reply to complaints by dismissing them and... More
0
Votes
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12
Room Tips
"Front rooms have traffic noise but not too excessive."
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"Definitely not the suites on the first floor by the bar"
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"First floor is the quietest"
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"Executive Rooms are lovely"
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