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All reviewsfour poster bedcoach tripwedding nightnice atmosphereevery member of stafffootball pitchtrouser presscoach partyfull english breakfastwould stay againstaff were very friendlyhoneymoon suitebar pricesbar mealplenty of hot watergreat nightwedding breakfast
Nice hotel that is close to Liverpool but needs to be refurbished. Room was clean but shower was not great and needed special technique to flush the toilet !!
Breakfast was good with both full English breakfast as well as cereal and pastries.
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 1 week ago
Thank you for posting a review of your recent stay with us and we are so pleased that overall you enjoyed your visit despite the occasional frustration. We are constantly working towards updating and improving our facilities and feedback such as yours helps us to...More
Stayed for two weeks over Christmas and NY whilst in Widnes on holiday from Australia. I used to use the Hilly a lot in the late 80s/early 90s when the bar and hotel generally were in their “pomp”. The place is not what it once...More
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 5 weeks ago
Thank you for taking the time to post a review of your extended stay with us over the festive period and we are all delighted that overall you enjoyed your visit. We certainly take on board your constructive comments which we will use...More
We had our works Christmas party here last Friday 15th December and it was brilliant. The food was excellent, hot, nicely served and tasty. The staff were lovely and really excited about our party which is absolutely the right attitude. They said this was the...More
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 20 December 2017
Well what can I say to such a fabulous 5 star review? Thank you so much from all the Team here at The Hillcrest. You and your colleagues certainly came to party the night away and we are delighted that we all helped to contribute...More
We had a family wedding near by. When arrived in the room the heating was on full and couldn’t be turned down. The room was a double room with two single beds pushed together so we fell down the middle. We went to hotel staff...More
1 Thank Gexway
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 13 December 2017
Thank you so much for posting a 5 star review of your recent stay with us. I must apologise for your initial disappointment, however thank you for bringing this to our attention and giving us the opportunity to rectify the situation to your complete satisfaction....More
This hotel was easy to find, great parking and excellent service. Clean, comfortable and fulfilled all requirements. The reception staff were friendly and really helpful as were the staff on duty for breakfast next morning.More
Response from Andrew I, Manager at The Hillcrest Hotel WidnesResponded 8 December 2017
A very big thank you from everyone here at The Hillcrest for the excellent 5 star review. We of course are delighted that your stay with us met all your requirements and your positive comments regarding the friendly staff and breakfast in particular are much...More
Response from Samantha-m2017 | Reviewed this property |
No the suites don't have fridges and the hotel is of a poor standard with regards to service and food. They also are not able to get information right about a guests stay and reply to complaints by dismissing them and... More
No the suites don't have fridges and the hotel is of a poor standard with regards to service and food. They also are not able to get information right about a guests stay and reply to complaints by dismissing them and blaming the customer for their shortcomings
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"Front rooms have traffic noise but not too excessive."