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From the moment we arrived we were treated like royalty, how the staff kept such happy dispositions throughout is amazing and the whole experience was exemplary. A special thank you should go to Matt the Manager and also to Dan who was omnipresent and always...More
Greeted at the door with prosecco, wonderful. After drinking we went through to the dining room, the waitress was very attentive taking our initial order which was brought. Then, it went down hill. We were one of the last few tables to eat. Buffet was...More
We stopped off for drinks on our walk around Derwentwater as recommended by a friend, service was really slow but we had a nice view of the lake from where we were sitting, Boozy hot chocolate was amazing with a cherry brandy added.
We stayed here for a 3 night weekend all inclusive break the week before Christmas. We took advantage of their upgrade offer from a Lakeview Room to a suite and were really glad we did. Couldn't fault the room or facilities. Hotel was beautifully decorated...More
called in for a coffee while in the area with one of our party in a wheelchair...the main entrance can only accessed by either climbing a high step...they do have a handrail or IF you request a ramp from a member of staff, so word...More
There were quite a few dogs there with their owners. In fact there is a notice in the reception area saying if your dog has wet/muddy paws when you return from your walk, please ask at reception where they will supply... More
There were quite a few dogs there with their owners. In fact there is a notice in the reception area saying if your dog has wet/muddy paws when you return from your walk, please ask at reception where they will supply towelling to allow you to clean up your dog before you come in.
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