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Swan Hotel & Spa

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Traveller (445)
Room & Suite (245)
Dining (78)
Overview
  • Excellent55%
  • Very good25%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“the river”(246 reviews)
“nature trail”(19 reviews)
“beautiful hotel”(69 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,532)
Filter reviews
1,525 results
Traveller rating
793
392
162
107
71
Traveller type
Time of year
LanguageEnglish
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793
392
162
107
71
Show reviews that mention
All reviewsthe rivernature trailbeautiful hotelsunday lunchbar and restaurantstandard roombirthday treathigh standardweekend breaklovely settingsauna and steam roomboth nightsfish and chipslovely roomwedding anniversaryevening mealleisure facilities
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1 - 5 of 1,525 reviews
Reviewed today

One of the best hotels i have ever stayed in. Everything was excellent, relaxed surroundings, friendly, well mannered staff and hotel very comfortable. Unique furnishings and decor. Would definitely recommend this lovely Swan.

Review collected in partnership with this hotel
Thank rsmith706648
Reviewed yesterday

The worst aspect of our stay was the maintenance in a nearby room which continued right through the day until after 19:00 and the noxious smell emanating from that which pervaded our room and made our clothes smell. Room 308 was not 4* clean. Mold...More

Review collected in partnership with this hotel
Thank wjones691970
Reviewed 2 days ago

We enjoyed a fantastic week in one of the Nests (Mallard), which are the hotel's self catering cottages. The cottage was very well furnished and had a slightly Scandinavian feel to the decor (white stained stripped floors and that sort of thing) which is the...More

Thank acr7
Reviewed 5 days ago via mobile

Hearing this place was highly recommended. We booked a table for a late birthday celebration. We were taken to a table which one person had to to be seated on a bench and others were seated on a chair. Although the place was not busy....More

1  Thank Sien Mei T
Reviewed 6 days ago

We stayed for my 40th Birthday with 5 friends and from start to finish our stay was amazing!! Lunch and dinner was delicious, good selection of drinks. My massage in the spa was so relaxing and we all had a brilliant stay!

Review collected in partnership with this hotel
Thank emmasouthern
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$173 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$173 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (445)
Room & Suite (245)
Dining (78)
Pool & Beach (12)
Amenities (63)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
forde2016
29 September 2017|
AnswerShow all 6 answers
Response from Hayley C | Reviewed this property |
Yes I think it’s about £10 if non-resident.
0
Votes
Tinky770
30 June 2017|
AnswerShow all 3 answers
Response from Marc B | Reviewed this property |
Yes! You can walk, it's about 10 mins however much easier just to drive if you have a young family as there is a substantial car park at Lakeside
0
Votes
inmargarit
6 March 2017|
AnswerShow all 4 answers
Response from Lewisx2 | Reviewed this property |
I used the pool, jacuzzi, sauna and steam room. They were all included in the room rate and are lovely (pool is quite small but really nice). I think that applied to the gym as well. Spa treatments were tempting but we... More
0
Votes
Room Tips
"View of the river"
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"Our rooms had a view of the river"
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"The fabulous rooms are in the ground floor and we had sash windows, facing the river, also with wooden blinds..."
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"Go elsewhere"
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