We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cross Keys Hotel

Save
Traveller (17)
Room & Suite (17)
Dining (4)
Overview
  • Excellent33%
  • Very good31%
  • Average16%
  • Poor11%
  • Terrible9%
Travellers talk about
“smoking area”(6 reviews)
“large bathroom”(5 reviews)
“car park”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (142)
Filter reviews
142 results
Traveller rating
45
45
23
16
13
Traveller type
Time of year
LanguageEnglish
45
45
23
16
13
Show reviews that mention
All reviewssmoking arealarge bathroomcar parkfour poster beddressing gownsbreakfast was excellentpub hotelfull englishcurrygreat pubample parkingnext morningenjoyable staysteaktake awaystayed here for one nightpie
FilterEnglish
Updating list...
1 - 5 of 142 reviews
Reviewed 3 weeks ago via mobile

Both ladies who served breakfast were lovely and the staff I met were very welcoming. The breakfast was also nice however there is only one cooked option which is a full english however, you can ask for a different variation of it. The room was...More

Thank Bea C
Response from CooperUK, Owner at The Cross Keys HotelResponded 2 weeks ago

Hi, Thanks for taking the time to leave us a review I'm sorry we didn't meet with your expectations on this occasion. Your comments have been taken on board and fed back to the team to investigate and resolve. We hope this hasn't put you...More

Reviewed 3 weeks ago via mobile

Just had the loveliest hunter chicken and steak and ale pie for tea before our long journey. Scrumptious! At the Cross Keys Milnthorpe. Totally dog and child friendly. Well worth a visit. Friendly staff and nice light environment. Pop in and seeMore

Thank Fellybob68
Response from CooperUK, Owner at The Cross Keys HotelResponded 2 weeks ago

Hi, thanks for taking the time to leave us a review. I'm so happy you enjoyed your visit to us and was satisfied with our steak pie. it certainly is a big hit on our new menu. We hope to see you again soon when...More

Reviewed 4 weeks ago

We are a retired couple on holiday from Australia. Months before leaving home we had booked a night’s accommodation here. At the time, reviews were reasonable. The day before we were due to arrive, we had a look at more recent reviews and were dismayed...More

1  Thank Alan P
Response from CooperUK, Owner at The Cross Keys HotelResponded 2 weeks ago

HI, Thanks for taking the time to leave us a review I'm so happy you enjoyed your visit to us whislt in the UK. Your comments have been passed onto the team and we hope to see you again if your ever this side of...More

Reviewed 4 weeks ago

We had a family room here which was very comfy, 1 double and 2 single beds, all nice clean linen, good pillows, firm mattress. Nice touch was a lovely window box with colourful flowers, due to hot weather, (remember that?) staff had set a fan...More

Thank 620SueC
Response from CooperUK, Owner at The Cross Keys HotelResponded 2 weeks ago

HI, Thanks for taking the time to leave us a review. I'm glad you enjoyed your visit and its great to see your comments. We are making lots of changes to bring the Cross Keys up to the same standard as our other Country Inns....More

Reviewed 6 June 2018 via mobile

Just been out for tea. We are locals so frequent this hotel regularly. Unfortunately, over the last few months while the hotel changed managers..twice..it became a little lost. The food mediocre...but fear not...New manager, new Chef and new menu..hurrah! Just had the tastiest steak pie...More

Thank Amanda H
Response from CooperUK, Owner at The Cross Keys HotelResponded 2 weeks ago

Hi, Thanks for taking the time to leave us a review I'm so glad you enjoyed your visit and your right the Steak Pie is amazing. Your comments have been passed onto the team and we all hope to see you again soon Thanks Mat...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (17)
Room & Suite (17)
Dining (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sharon B
6 January 2017|
AnswerShow all 2 answers
Response from Sharon B |
Email is one of the contact us options on the website. We are based in Spain therefore phone is not an option. Plus we would prefer written response for our records.
0
Votes
patgwalden
25 June 2016|
AnswerShow all 2 answers
Response from sunloverChatham | Reviewed this property |
CCTV is to ensure cars are safe in car park etc it is not in the room. Can be useful so don't knock it !!
0
Votes
Room Tips
"All rooms had good working facilities,the location of being on the edge of the main Lakes great sense for a..."
Read review
"Hair driers and tea /coffee facilities , usb charging ports , free wifi !!"
Read review
"Fluffy white towels and good toiletries are provided"
Read review
"Can be a little noisy on the A6"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing