old Ginn house is lovely place for a meal i came with family for a birthday meal in November we all had wonderful meals i had Yorkshire pudding with Cumberland sausage with chips one had fish and chips two fishes and the other had steak pie we eat everything up we all had desserts the service from the staff was excellent we were polite to the staff we will keep coming back all the time thanks from Keith Donaldson
Booked in here for a night after a week holiday in a lodge as this was close to a work location I had to pop in to and I'm glad I did. Upgraded the room to a "Courtyard Suite" which was clean, spacious, well fitted out and very comfortable with a jacuzzi (pillows were a bit flat!). Had a lovely meal in the restaurant and a delicious breakfast. Every single member of staff that we encountered from checking in, bar staff, waiter/waitresses etc. were very friendly and always had a smile on their faces. Thanks for the great service.
Lacks the refinement of a real 4 star hotel, and the food is notable for quantity over quality but the service makes this hotel so much better than the (more expensive) chains. Sara deserves a special mention for her care and attention, but all the staff were exeptionally friendly and helpful. My room suffered from loud snoring coming from adjacent room
Had a mostly great stay. The staff were very friendly and the meals were amazing but was very disappointed in the room we were allocated. I booked a classic room after looking at the pictures on the website. Was allocated a room with a sloped ceiling and no window only a large skylight which was above the bed making the room very claustrophobic and it was not nice not being able to look out of a window. I questioned the room with reception as the website stated the cheaper standard rooms were on the first floor and only had a shower which was exactly what we had but was told room 31 was the more expensive classic room. I will be visiting the hotel again because of it's good points but will make sure I request a room with a window
Visited the Old Gin House on many occasions and never had reason to complain its always been one of my favourite places to eat.. infact always recommended to friends and family. However last night it was a big disappointment, opted for the mixed meat platter, the beef looked raw so couldn't eat it and the turkey and ham had no taste whatsoever. The salad consisted of chopped lettuce, huge chunks of cucumber and onion, 4 cherry tomatoes and 4 large slices of orange. Usually come away from there store fed but last night actually came out still hungry. Not sure if the staff were having a bad night but they weren't at their best either.