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All reviewsgroupon dealwhite horseyoung ladypublic areassutton bankon arrivalfull englishbooked this hotelevening mealthe room was niceyogurtnice stayhuge bedtwin roomstayed for one nightnorth yorkshirefamily room
The hotel is very rundown and although some rooms have been renovated the owner needs to have a good look at the front doors as they give a bad impression. We were OK with the room which was clean and warm with comfortable beds. The...More
Using a Groupon voucher for Sunday carvery. Had to postpone visit twice as they had no chef - I suspect they still don't! Would not go there a second time. The place has no atmosphere. The telly was playing in the adjacent area making it...More
Booked into this hotel for two nights, arrived at 18:30 to find a notice on the door saying the restaurant was not opening, no food was available. No mention of this on the website?
Got to my room the carpet was filthy, the shower was...More
We needed a room for the night in Thirsk at short notice and this was all that was left. The price had gone up from the usual £40 a night to £75 ( breakfast £10 extra each ) due to the Thirsk races. For what...More
Agree totally with Steve M review of July this year. We had a table booked for four on Friday evening, having been told a replacement chef had been found for one that had gone AWOL. Didn't happen, had to go back into Thirsk. Room was...More
3 Thank hodgy978
Response from WHLHotel-Management, Guest Relations Manager at White Horse Lodge HotelResponded 6 September 2017
Dear Mr Hodgy978
We are sorry for your overall experience at our hotel. Our Chef is away due to some unforeseen family circumstances, you should of been made aware about our other chef not coming in sooner rather than finding out when you return. -...More